Mytheresa vs Farfetch: Which Luxury Fashion Retailer is Better?

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Mytheresa vs Farfetch

Designer clothes are an investment, so it’s important to find the right retailer.

Mytheresa or Farfetch?

In this article, we’ll compare Mytheresa and Farfetch side-by-side, looking at factors like pricing, shipping, returns and customer reviews.

Price

There is not a significant difference in prices between Mytheresa and Farfetch.

For example, the Gucci Silver GG Marmont Heeled Sandals are $850 at both stores. Similarly, the Balenciaga Le Cagole XS Shoulder Bag is $2950. But the price for the Moncler Lunarove Low-top Sneakers is $545 at Mytheresa, while the price at Farfetch is $455, making the difference $90.

During sales, shoppers can save hundreds of dollars on designer items from both stores. This is a great opportunity to snag some designer pieces at a fraction of the cost. Be sure to keep an eye out for sales at your favorite store so you don’t miss out on any great deals!

What Do Customers Say About Farfetch

Customers have praised the ease of use on the website, the fast shipping times, and the overall professionalism of the company:

“I re-ordered from Farfetch when I saw that the deals were on again. Even though my last order was canceled due to “out of stock,” the refund came back quickly. My experience with Farfetch has been good so far easy, safe, fast responses. I will definitely buy from here again. The price was good and shipping was fast; it arrived days before the estimated delivery date. It was packaged very well with all of the receipts included.”

“Enjoying my new gorgeous pair of shoes. Product is excellent. The price was unbeatable, and the delivery was professional. Recommend shopping on Farfetch – the entire experience was wonderful! I didn’t have to worry about shipping or customs, which was a huge relief. I was able to track the shipping status and they arrived even sooner than expected. Packaging was perfect.”

There have been some complaints about damaged packaging, but this seems to be an isolated incident:

“The t-shirt arrived quickly after the order was placed, which was great. Item was exactly as described and fit well. But the packaging it arrived in was damaged, due to being left outside in the rain!”

Farfetch Shipping and Return Policy

Farfetch offers a variety of shipping options to suit your needs. For example, in the US, there is free shipping for orders over 145USD; in China Mainland – for orders over 3500CNY. There are also express and standard shipping options available for selected countries. “Same-day delivery” is also an option for some locations.

They have express delivery for most of Europe and the US, which is delivered within 2-4 days. For the rest of the world, standard delivery is 3-7 days. They also offer same-day delivery in selected countries for orders placed by 11:00 am. And for selected countries, they offer F90 delivery, which is delivered within 90 minutes from when the order is placed.

Farfetch has a pretty good return policy. You have 14 days to return items, as long as they are in the same condition you received them and with all tags attached.

Some items are final sale and cannot be returned, but if an item arrives damaged or faulty, you can still return it. Be mindful when trying on items you intend to purchase, and only remove tags or packaging once you’re certain you’ll be keeping the item. Always return items in the same condition in which they were sold to you!

If you cancel your order under the Consumer Contracts Regulations, you have 14 days from the date your order arrived to notify us. You will be responsible for the cost and arrangement of returning the items back to Farfetch.

Farfetch Pros & Cons

Pros:

  • Curated selection of clothing, accessories, and home decor items
  • User-friendly website and mobile app
  • Excellent customer service
  • Free returns within 14 days
  • Has a “same-day delivery” option in some locations

Cons:

  • Prices can be high, especially for designer items
  • Shipping costs can add up, depending on location
  • Items that are final sale cannot be returned

What Do Customers Say About Mytheresa

Mytheresa customers are very pleased with their purchases. They find the quality to be luxurious and the service to be excellent, with fast delivery and well-packed products:

“Bought here beautiful leather shoes. Look luxurious. Excellent service – fast delivery – very well packed.”

“I ordered sneakers here, and they were delivered within a week. I found them to be uncomfortable and so decided to return them. Mytheresa made this very easy for me, providing a returns label within half an hour of my contacting customer service. I was fully refunded for the purchase, with no questions asked.”

There are some concerns about the company’s use of eco-friendly packaging:

“I love shopping at mytheresa, but I wish the company would use more eco-friendly packaging. Too much thin white wrapping paper is used instead of recycled paper or other sustainable materials. This creates a lot of waste, and I feel guilty about it when I shop online. It would be great if mytheresa could help reduce this waste by using more eco-friendly packaging! ;)”

Mytheresa Shipping and Return Policy

Mytheresa provides several shipping methods for orders headed to the United States, including DHL Express and FedEx Express. There is a 25USD shipping fee for each of these methods, and estimated delivery times are 1-3 business days.

Shipping is free on orders over $300 in the United States. Mytheresa also ships to over 130 countries around the world, with different shipping options and costs based on the destination.

Mytheresa’s return policy is very customer-friendly. You can return any items within 30 days as long as they are in their original condition with tags still attached. Additionally, you can exchange an item for a different size but only once.

Shipping costs will not be refunded on returns; however, customized items cannot be returned. Lastly, products from the LIFE category cannot be exchanged. All of this makes for a hassle-free and easy return process that prioritizes the customer’s convenience.

Mytheresa Pros & Cons

Pros:

  • High quality, luxury items
  • Easy return process
  • Excellent quality products

Cons:

  • Expensive shipping fees
  • Some items may be sold out in popular sizes/styles

Conclusion

Luxury retailers like Mytheresa and Farfetch offer a great selection of high-quality items, good customer service with easy return policies. The websites have excellent prices for designer goods as well as affordable shipping rates depending on location which means you can find what your heart desires without breaking the bank!

Mytheresa

Farfetch

Rating 4.4
4.4/5
Rating 4.0
4/5

Free shipping: No

Free shipping: No

Shipping time: 1-3 days

Shipping time: 2-7 days

Returns period: 30 days

Returns period: 14 days

Gucci Silver GG Marmont Heeled Sandals Price: $850

Gucci Silver GG Marmont Heeled Sandals Price: $850

Balenciaga Le Cagole XS Shoulder Bag Price: $2,950

Balenciaga Le Cagole XS Shoulder Bag Price: $2,950

Moncler Lunarove Low-top Sneakers Price: $545

Moncler Lunarove Low-top Sneakers Price: $455