MYTHERESA
Customer Satisfaction: 9.4/10
Category: Clothing & Accessories Stores
Top Review
Thrilla From Manila: “I’m gonna do a review on the website Mytheresa. Okay, I’ve always been curious to see if it’s legit and if I would get scammed, but I placed an order.
My order came fairly quickly, I think I want to say within two to three days. I got it, and so that was really nice.
I purchased a pair of sandals for my baby that I have been looking for everywhere, and in her size, it’s sold out everywhere. The only place that had her size was Mytheresa.
So it arrived in a neon yellow box. So very nice. It has their logo there, it says Mytheresa. Okay, so when you first open the box, you’ll notice that you have a thank you card here.
You know, it’s very chic, it’s very modern, it’s a very nice touch, so I did like that a lot about their packaging.
But I do want to say, based on what I see inside, I kind of wish that the sandals I ordered would have come in their original box.
The shoes came in a Dolce & Gabbana pouch. These are the Dolce & Gabbana pink jelly slippers. Very cute. So yeah, definitely authentic. The price tag is still there. So yeah, I like it.
If these sandals do come in a box, I would have liked to see them in their original box.
I give it a thumbs up because shipping was user-friendly, it was very easy, it was a smooth transaction, and I received it in no time. So kudos to you.”
Pros & Cons Based on Customer Reviews
PROS
- Offers an impressive selection of fashion and designer items, creating a one-stop shopping destination for many types of customers
- Ships to over 130 countries around the globe
- Free 30-day returns to achieve outstanding customer satisfaction
- Fast shipping, ensuring a pleasant shopping experience
- Carries only quality-made items to ensure a long-lasting performance
- Has an excellent reputation on the market, which means this is a trustworthy company
CONS
- Occasional delivery issues are possible
- Returns aren’t free if customers send a return package from a country that’s different from the original delivery destination (for example – if an order was delivered to Australia, it has to be returned from Australia too)
Key Info
- Free shipping: Yes. On orders over $400 (for US customers)
- Shipping time: 1-5 days
- Returns period: 30 days