Mytheresa vs NET-A-PORTER: What’s The Difference?

** This website contains affiliate links, meaning we earn small commission if items are purchased, it helps us to support the maintenance of the website.

Mytheresa vs NET-A-PORTER

In this article, we will compare the two major players in luxury fashion: Mytheresa and NET-A-PORTER. We’ll look at what each offers as well as their pros/cons so that it’s easier for you to decide which one is right for your needs!

So, which one should you choose?

Price

After comparing prices for various items between the two stores, it appears that they are equal.

For example, the price for a Saint Laurent Lou Medium Croc-effect Leather Shoulder Bag is $1750 in both stores. The same goes for Bottega Veneta Embellished Leather Sandals, which are priced at $1150. When making a decision on which store to purchase from, delivery costs, warranty, return policy, and delivery time you need should be taken into consideration.

Anyway, keep your eyes peeled during sales and you can save hundreds of dollars!

What Do Customers Say About Mytheresa

Mytheresa customers are very pleased with their purchases. They find the quality to be luxurious and the service to be excellent, with fast delivery and well-packed products:

“Bought here beautiful leather shoes. Look luxurious. Excellent service – fast delivery – very well packed.”

“I ordered sneakers here, and they were delivered within a week. I found them to be uncomfortable and so decided to return them. Mytheresa made this very easy for me, providing a returns label within half an hour of my contacting customer service. I was fully refunded for the purchase, with no questions asked.”

There are some concerns about the company’s use of eco-friendly packaging:

“I love shopping at mytheresa, but I wish the company would use more eco-friendly packaging. Too much thin white wrapping paper is used instead of recycled paper or other sustainable materials. This creates a lot of waste, and I feel guilty about it when I shop online. It would be great if mytheresa could help reduce this waste by using more eco-friendly packaging! ;)”

Mytheresa Shipping and Return Policy

Mytheresa provides several shipping methods for orders headed to the United States, including DHL Express and FedEx Express. There is a 25USD shipping fee for each of these methods, and estimated delivery times are 1-3 business days.

Shipping is free on orders over $300 in the United States. Mytheresa also ships to over 130 countries around the world, with different shipping options and costs based on the destination.

Mytheresa’s return policy is very customer-friendly. You can return any items within 30 days as long as they are in their original condition with tags still attached. Additionally, you can exchange an item for a different size but only once.

Shipping costs will not be refunded on returns; however, customized items cannot be returned. Lastly, products from the LIFE category cannot be exchanged. All of this makes for a hassle-free and easy return process that prioritizes the customer’s convenience.

Mytheresa Pros & Cons

Pros:

  • High quality, luxury items
  • Easy return process
  • Excellent quality products

Cons:

  • Expensive shipping fees
  • Some items may be sold out in popular sizes/styles

What Do Customers Say About NET-A-PORTER

Customers seem to be happy with their NET-A-PORTER purchases and find the website easy to navigate. There have also been reports of good discounts and timely delivery:

“I’ve been a customer of net a porter for over a year and their customer service has been great. I’ve been able to return and exchange items multiple times and have received extra discounts. Good store.”

“The website is easy to navigate. The products are high quality. Delivery came on time without any damages or issues with packaging like other companies have caused before ;)”

Some have had issues with damaged products arriving, but say that customer service has been great in helping to resolve these problems:

“NP is a great site for shopping, but it’s not perfect. One problem that I’ve run into with the company was when my purchase arrived damaged and there didn’t seem to be any way of getting compensation or trying again without going through an entire process which seemed tedious at best!”

NET-A-PORTER Shipping and Return Policy

NET-A-PORTER offers a variety of delivery options to suit different needs.

For those in a hurry, there is next business day delivery. It is available for an additional fee and orders placed by 4 pm ET will be received the next business day. For those who want to save on shipping costs, there is the standard delivery, which takes 5 business days. And for those who need their purchase right away, there is Premier Daytime or Evening delivery. Puerto Rico Express delivery takes three business days and has a flat fee of $15.

If you spend over $250, you’ll get free standard shipping.

You can return the item for free within 28 days. Just make sure the items are in new and unused condition with all tags and labels attached.

You can choose to receive a refund as store credit or back to the original payment method. Exchange requests are also free of charge, although applicable taxes and duties may apply for international orders.

So whether you need a different size, color, or style, NET-A-PORTER makes it easy to get what you want.

NET-A-PORTER Pros & Cons

Pros:

  • Offers a variety of delivery options to suit different needs
  • Free returns & exchanges
  • Easy to navigate website
  • Good discounts available
  • Orders over $250 get free shipping

Cons:

  • Limited stock
  • Shipping costs can be high for some orders

Conclusion

Mytheresa may be a better choice if you’re looking for a specific item, as they tend to have a wider range of sizes and styles in stock. NET-A-PORTER is a great choice if you need your purchase right away, as they offer next business day delivery. Whichever site you choose, you’re sure to find the perfect luxury fashion item for you.

Mytheresa

NET-A-PORTER

Rating 4.4
4.4/5
Rating 3.0
3/5

Free shipping: No

Free shipping: No

Shipping time: 1-3 days

Shipping time: 1-7 days

Returns period: 30 days

Returns period: 28 days

Saint Laurent Lou Medium Croc-effect Leather Shoulder Bag Price: $1750

Saint Laurent Lou Medium Croc-effect Leather Shoulder Bag Price: $1750

Bottega Veneta Embellished Leather Sandals Price: $1150

Bottega Veneta Embellished Leather Sandals Price: $1150

Valentino Garavani VLogo Leather Loafers Price: $970

Valentino Garavani VLogo Leather Loafers Price: $970