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Farfetch or Cettire?
The prices of clothing and accessories at Cettire are generally higher than those at Farfetch.
For example, a pair of Versace Medusa Aevitas Platform Pumps costs $1277 at Cettire while the same pair costs $1137 at Farfetch. A Burberry Small Elizabeth Crossbody Bag costs $2135 at Cettire while the same bag costs $1977 at Farfetch. However, a pair of Lanvin Lace-up Low-top Sneakers cost about the same – $916 at Farfetch and $912 at Cettire.
But Cettire often has sales and discounts on items, so it is worth checking the site for deals on your favorite brands.
What Do Customers Say About Farfetch
Customers have praised the ease of use on the website, the fast shipping times, and the overall professionalism of the company:
“I re-ordered from Farfetch when I saw that the deals were on again. Even though my last order was canceled due to “out of stock,” the refund came back quickly. My experience with Farfetch has been good so far easy, safe, fast responses. I will definitely buy from here again. The price was good and shipping was fast; it arrived days before the estimated delivery date. It was packaged very well with all of the receipts included.”
“Enjoying my new gorgeous pair of shoes. Product is excellent. The price was unbeatable, and the delivery was professional. Recommend shopping on Farfetch – the entire experience was wonderful! I didn’t have to worry about shipping or customs, which was a huge relief. I was able to track the shipping status and they arrived even sooner than expected. Packaging was perfect.”
There have been some complaints about damaged packaging, but this seems to be an isolated incident:
“The t-shirt arrived quickly after the order was placed, which was great. Item was exactly as described and fit well. But the packaging it arrived in was damaged, due to being left outside in the rain!”
Farfetch Shipping and Return Policy
Farfetch offers a variety of shipping options to suit your needs. For example, in the US, there is free shipping for orders over 145USD; in China Mainland – for orders over 3500CNY. There are also express and standard shipping options available for selected countries. “Same-day delivery” is also an option for some locations.
They have express delivery for most of Europe and the US, which is delivered within 2-4 days.
For the rest of the world, standard delivery is 3-7 days. They also offer same-day delivery in selected countries for orders placed by 11:00 am. And for selected countries, they offer F90 delivery, which is delivered within 90 minutes from when the order is placed.
Farfetch has a pretty good return policy. You have 14 days to return items, as long as they are in the same condition you received them and with all tags attached.
Some items are final sale and cannot be returned, but if an item arrives damaged or faulty, you can still return it. Be mindful when trying on items you intend to purchase, and only remove tags or packaging once you’re certain you’ll be keeping the item. Always return items in the same condition in which they were sold to you!
If you cancel your order under the Consumer Contracts Regulations, you have 14 days from the date your order arrived to notify us. You will be responsible for the cost and arrangement of returning the items back to Farfetch.
Farfetch Pros & Cons
- Curated selection of clothing, accessories, and home decor items
- User-friendly website and mobile app
- Excellent customer service
- Free returns within 14 days
- Has a “same-day delivery” option in some locations
- Prices can be high, especially for designer items
- Shipping costs can add up, depending on location
- Items that are final sale cannot be returned
What Do Customers Say About Cettire
Customers appreciate the fast delivery and low prices at Cettire:
“I decided to order from Cettire despite the mixed reviews I read online. The items I received were authentic and exactly as described, and the prices were unbeatable. Shipping was fast and efficient, and my items arrived well-packaged and in perfect condition.”
Some reviewers find the process of ordering easy and straightforward:
“Great online store with fast delivery and great product condition. The checkout process is easy too – you just need to provide some information once then everything gets done automatically for me; no waiting on hold or anything like that (not even during peak times). As far as returns go: they’re quick but expensive compared to other stores.”
Others suggest that the company improve its communication with customers regarding the status of their orders:
“Customer service at Cettire is top! I love how they delivered my purchase within just a few days of ordering, and the prices were great too! The only thing it could use some work on would be when you order an item that isn’t shipped right away – like some kind of confirmation e-mail or something so we know what’s going down with our orders.”
Cettire Shipping and Return Policy
Cettire ships to various countries worldwide and orders are typically delivered within 3-7 business days.
However, please note that shipping times may be subject to delays due to a variety of factors including customs clearance or payment approval; if you refuse your package once it arrives at its destination then there will also likely be an additional charge for returning the merchandise as well this amount is deducted from refunds instead!
Shipping options include DHL & FedEx among others.
Cettire has a pretty strict return policy, charging a $25 fee per item returned. They also don’t refund duties or shipping fees, and returns must be received within 14 days from when the parcel was received.
Additionally, orders can only be canceled within the first 24 hours after purchase, and any cancellations initiated after that will incur a $25 cancellation fee. Finally, all returned items must be new, unused, with original tags attached, and in their original packaging (if applicable).
Certain items like lingerie, hosiery, cosmetics, and skincare can only be returned if unopened and in their original packaging. Products marked as final sale cannot be returned or exchanged.
Cettire Pros & Cons
- Fast delivery
- Easy checkout process
- Great prices
- Strict return policy
- No refunds for shipping or duties
- Orders can only be canceled within 24 hours
Farfetch and Cettire are online retailers that offer a wide range of clothing, shoes, bags and accessories. Farfetch offers free returns within two weeks and has a ‘same-day delivery’ option in some locations. Cettire offers a more curated selection of items, but has a stricter return policy and doesn’t refund shipping/duties charges.
Free shipping: No
Free shipping: No
Shipping time: 2-7 days
Shipping time: 3-7 days
Returns period: 14 days
Returns period: 14 days
Burberry Small Elizabeth Crossbody Bag Price: $1977
Burberry Small Elizabeth Crossbody Bag Price: $2135
Lanvin Lace-up Low-top Sneakers Price: $916
Lanvin Lace-up Low-top Sneakers Price: $912
Versace Medusa Aevitas Platform Pumps Price: $1137
Versace Medusa Aevitas Platform Pumps Price: $1277