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SSENSE is a better bet for shoppers looking for contemporary and streetwear labels, as well as a wider range of sizes. Cettire focuses more on classic and upscale designers making it a better choice for those looking for a superb shopping experience!
So, where is the best place to shop?
Cettire offers slightly cheaper prices for luxury brands like Gucci and Bottega Veneta when compared to SSENSE.
For example, Bottega Veneta Tire Boots are priced at $1450 at SSENSE but only $850 at Cettire, which is a difference of $600. The price for the Balenciaga XX Medium Flap Shoulder Bag is $1660 at SSENSE, while the price at Cettire is $1780, making the difference $120. In general, it seems that prices are lower at Cettire than at SSENSE.
Anyway, during sales shoppers can save hundreds of dollars on designer items from both stores.
Cettire vs SSENSE: Shipping and Return Policy
Cettire ships to various countries worldwide and orders are typically delivered within 3-7 business days.
Cettire has a pretty strict return policy, charging a $25 fee per item returned. They also don’t refund duties or shipping fees, and returns must be received within 14 days from when the parcel was received.
Additionally, orders can only be canceled within the first 24 hours after purchase, and any cancellations initiated after that will incur a $25 cancellation fee. Finally, all returned items must be new, unused, with original tags attached, and in their original packaging (if applicable).
Shipments of goods valued at $800 or less may be imported into the United States without paying duties and taxes, but there are certain restrictions that apply. These restrictions include: a single contract or order cannot be split into multiple shipments; individual orders can’t be consolidated if the total value exceeds $800; and if there are multiple shipments, they will not qualify if the total value of all shipments is over $800.
It is SSENSE’s position that all goods purchased from their site should be imported into the United States without paying duties and taxes, but it is ultimately the buyer’s responsibility to comply with US customs laws.
SSENSE has a variety of different shipping options available, depending on what type of order you are placing. For the USA the shipping is free for “full-price orders” over $150 and takes 2-3 days. For “other orders”, the shipping fee is $14. “Restricted orders” have a shipping fee of $17. SSENSE also provides special info about fees on their website for Canada, Japan, Mainland China, Hong Kong, United Kingdom, Australia, New Zealand, Europe, Malaysia, Philippines, and other countries.
The return policy at SSENSE is customer-friendly, giving shoppers several options for returning merchandise. If an item is damaged or defective, customers can contact customer care for help. If a customer simply wants to return an item, they can fill out a return form and send the item back within 30 days.
What Do Customers Say About Cettire
Customers appreciate the fast delivery and low prices at Cettire:
“I decided to order from Cettire despite the mixed reviews I read online. The items I received were authentic and exactly as described, and the prices were unbeatable. Shipping was fast and efficient, and my items arrived well-packaged and in perfect condition.”
Some reviewers find the process of ordering easy and straightforward:
“Great online store with fast delivery and great product condition. The checkout process is easy too – you just need to provide some information once then everything gets done automatically for me; no waiting on hold or anything like that (not even during peak times). As far as returns go: they’re quick but expensive compared to other stores.”
Others suggest that the company improve its communication with customers regarding the status of their orders:
“Customer service at Cettire is top! I love how they delivered my purchase within just a few days of ordering, and the prices were great too! The only thing it could use some work on would be when you order an item that isn’t shipped right away – like some kind of confirmation e-mail or something so we know what’s going down with our orders.”
Cettire Pros & Cons
- Fast delivery
- Easy checkout process
- Great prices
- Strict return policy
- No refunds for shipping or duties
- Orders can only be canceled within 24 hours
What Do Customers Say About SSENSE
Сustomers seem to be happy with their purchase experience from SSENSE. They appreciate the helpful customer service and fast shipping:
“Customer service was helpful and my shipment arrived quickly and safely. I was disappointed with the difference in price between the stated price and what I actually ended up paying, but customer service corrected that for me.”
“I love their products. Easy to order, get updated with tracker. Checkout was so easy and my order arrived really fast. Package came in a nice condition and timely manner. Very good timely service – cool site!”
Some were disappointed with the packaging of their items:
“This is my first time ordering from this site. I was a little surprised when my items arrived stuffed in a box with no poly bags. A site like this should be mindful of its packaging because people are ordering expensive goods and should receive them in a nice box!”
SSENSE Pros & Cons
- Large selection of designer brands
- Affordable prices
- Easy-to-navigate website
- Good quality clothing
- Some sizing issues
- Complaints about customer service
- Some return policies can be confusing
Cettire and SSENSE are online retailers that offer a wide variety of designer brands at affordable prices. Cettire offers faster delivery times and lower prices, but has a stricter return policy.
SSENSE offers a more generous return policy. Overall, both companies are good choices for online shopping, but Cettire may be the better option if you are looking for fast delivery and low prices.
Check out other comparisons: Italist vs Cettire and Cettire vs Farfetch.
Free shipping: No
Free shipping: No
Shipping time: 2-7 days
Shipping time: 3-7 days
Returns period: 30 days
Returns period: 14 days
Gucci Silver GG Marmont Heeled Sandals Price: $850
Gucci Silver GG Marmont Heeled Sandals Price: $552
Bottega Veneta Tire Boots Price: $1450
Bottega Veneta Tire Boots Price: $850
Balenciaga XX Medium Flap Shoulder Bag Price: $1780
Balenciaga XX Medium Flap Shoulder Bag Price: $1660