Rating 4.2

Customer Satisfaction: 8.4/10

Category: Clothing & Accessories Stores

** This website contains affiliate links, meaning we earn small commission if items are purchased, it helps us to support the maintenance of the website.


Is Cettire a Legit Website?

Cettire has a consumer rating of 4.2 stars from 26,200+ reviews on Trustpilot. Therefore, Cettire is a legitimate and trusted retailer that sells only authentic items.

Cettire’s website is completely safe to buy luxury clothing, but there are some controversial reviews on customer service and communication issues: “This company does not send order acknowledgement emails which is highly suspicious.” [1]


“There is no phone number to call! It’s an absolute scam, do not purchase from there.” [2]

Anyway, in our opinion, Cettire is legit, because there are many solid social proofs and positive reviews on Youtube. Below you can read reviews from real buyers that have good experience with Cettire.

Cettire Customer Reviews

Sitejabber: Cettire does have sales on their website, so make sure you save things to your wishlist. Wait for them to go on sale before you purchase them just to save yourself a little bit of money.

To be honest, if you’re spending a thousand dollars on a piece of clothing and it’s ten percent off you’re saving a hundred dollars which is kind of a lot.

I know that Cettire does do free shipping if you spend over a certain amount of money. I think the normal shipping price is just your standard post price. 

Anyway, so it’s not too expensive. I mean if I’m spending two-three hundred dollars, what’s an extra ten dollars for shipping, right? And it did arrive quite fast as well I believe it was within two or three days, which I was very impressed with. 

The whole shipping process was very smooth it was just the packaging that was a little bit disappointing. If I’m going to save a hundred or two hundred dollars on a piece of designer clothing. Those are just little minor issues. I’d rather save my money than have a nice box.” 

Tovna David: “This is the first time that I actually bought from this company. The blanket itself is smell really fresh. The measurement is 110-centimeter time 98 centimeters. 

The original price in Australia is 440 Australian dollars, but when I got this on the internet from the website it was on sale for 334 and 15 so it’s about 25 off. 

So I’m quite happy with the purchase. This will be a family scarf I will be sharing this with my mom as well because she always looking for this kind of like scarf rather than the skinny one, which you can just put around the neck. 

This one you can actually use it some sort of like a poncho or like a blanket itself.

It works for both men and women and that’s really nice the fabric itself. It is so soft. The actual material itself is quite thick but it’s not too thick. 

I would be so unhappy if this one is made in China but it’s made in Scotland as it was advertised. 

You know in some I did a lot of research before I bought this and some of the websites actually say made in the United Kingdom and some of the websites actually say made in Scotland so this one’s saying made in Scotland and these are the tags that it comes with.”

Up to 25 % OFF


Up to 25 % OFF

Get Fall Ready

More Less
Expires Today

Cettire Ratings

Cettire has good ratings on some platforms and very bad ratings on other platforms.

  • Trustpilot – 4.2/5 stars from 26,219 reviews
  • Reviews.io –  1.6/5 stars from 620+ reviews
  • Sitejabber – 1,8/5 stars from 4 reviews
  • US-Review – 6,4/10 stars

Pros & Cons based on customer reviews


  • A range of different brands and designers to choose from
  • Regular sales on high-quality products from trusted brands
  • Free shipping on orders over $300


  • Refunds can take a long time
  • The company’s customer service needs to improved

Top Negative reviews

” I’m from the Uk and in my opinion, Cettire has some service issues. Their customer service isn’t as good as their products. Hopefully, they will take heed to the complaints of their customers and make some necessary changes in order to keep people happy and coming back for more.”

” Cettire offers free shipping  to Canada on orders over $300, but if an item is priced incorrectly, they will not refund the shipping fee. I ordered two items and one of them was priced incorrectly. I asked for a refund and repurchased the second item at the correct price. My second purchase did not qualify for free shipping. I contacted Cettire multiple times and requested a refund for the shipping fee.”

Top Positive reviews

” I got my new Balenciaga boots after 8 days to Singapore. Delivery and shopping experience were both very pleasant. The quality is good and product is really authentic and it’s not a fake item like someone think.”

“The first time I ordered from Cettire. The handbag looks like on the website and shipping was on time.Very seamless end-to-end online shopping experience. And one you can trust.”

“I ordered a jacket from Cettire and after receiving it, I decided to return the item for an refund. The team quick with their responses to my inquiries about returning. My request has been processed successfully so far.”

How Long Does Cettire Take to Ship?

Generally, Cettire takes around 3-7 business days to deliver orders to US and UK.

Cettire currently ship within the US, Australia, Canada, New Zealand, Japan, South Korea, Singapore, and more.

The nominal shipping cost is estimated upon check-out. However, the shipping is free for orders over $300. Cettire uses FedEx, DHL, and Startrack Express to deliver its goods. Unfortunately, Cettire does not ship to PO boxes.

Cettire International Shipping. List of Countries

  • USA
  • Australia
  • New Zealand
  • Canada
  • United Kingdom
  • Japan
  • Singapore
  • South Korea
  • Hong Kong
  • China
  • Indonesia
  • Philippines
  • Macau
  • Taiwan
  • Thailand
  • Saudi Arabia
  • United Arab Emirates
  • Qatar
  • Mexico
  • Argentina
  • Colombia
  • Peru

Shoppers can find the full list of countries on the company’s official website.

How Long Does Cettire Take to Refund?

Refunds from Cettire usually take up to 10 working days.

Keep in mind, Cettire requires all the returned items to arrive at its location within 14 days from the delivery date.

If we compare SSENSE and Cettire, SSENSE requires all the returned items within 30 days.

Shoppers can also cancel their orders within the first 24 hours after the purchase was made (if the order hasn’t been shipped yet).

Verdict: Is Cettire Worth the Money?

Cettire is a good place to shop for luxury fashion items and it is is definitely worth the money. Their products are top quality and they provide an enjoyable shopping experience. We highly recommend Cettire for anyone looking for deals on high-end clothing brands.

Frequently Asked Questions

Does Cettire have sales & coupon codes?

Yes, the company was offering plenty of great deals. There’s a huge Sale section on the company’s website. It includes both women’s and men’s clothing, shoes, and accessories. The Sale segment covers numerous brands as well, including Burberry, Fendi, Gucci, Max Mara, and more. 

Why is Cettire so cheap?

Cettire can offer cheaper clothes and accessories because the company often sells older collections. Brands prefer to get rid of those when preparing for the next season, and that’s how Cettire gets great discounts and offers lower prices to its customers.

Cettire is from which country?

Cettire is located in Melbourne, Australia.

How to cancel Cettire order?

There is no clear information on cancellation orders on Cettire’s website. Try to email their customer care at customerservice@cettire.com.

Who owns Сettire?

The Founder and CEO of Cettire is Dean Mintz.


{{ reviewsTotal }}{{ options.labels.singularReviewCountLabel }}
{{ reviewsTotal }}{{ options.labels.pluralReviewCountLabel }}
{{ options.labels.newReviewButton }}
{{ userData.canReview.message }}