Rating 4.2

Customer Satisfaction: 8.4/10

Category: Clothing & Accessories Stores

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What Is Cettire


Cettire is a great luxury fashion retailer that offers a wide range of designer brands and products. The company was founded in 2017 and has a strong online presence, with an e-commerce website that ships to over 50 countries worldwide. Cettire’s product range includes clothing, shoes, handbags, and accessories for both men and women. The company stocks a wide variety of high-end designer brands, such as Gucci, Dior, Saint Laurent, Valentino.

In addition to its online store, Cettire also operates brick-and-mortar stores in key global fashion capitals such as London, Paris, and New York City.

Is Cettire legit?

Yes, Cettire is a legitimate and trusted retailer. Cettire sells only authentic products. Most of them are eligible for free returns, which makes shopping with Cettire completely safe. Cettire has consumer rating of 4.2 stars from 24,285 reviews on Trustpilot. Overall, customers are generally satisfied with their purchases.

Free shipping:

If an order over  $250

Shipping time:

3-7 days

Returns period:

14 days

Cettire Customer Reviews

Cettire reviews

Positive reviews

” I got my new Balenciaga boots after 8 days to Singapore. Delivery and shopping experience were both very pleasant. The quality is good and product is really authentic and it’s not a fake item like someone think.”

“My shopping experience at Cettire was great. I ordered my item from Australia and it came faster than expected. The quality of the clothing was well worth what you pay, too”

“The first time I ordered from Cettire. The handbag looks like on the website and shipping was on time.Very seamless end-to-end online shopping experience. And one you can trust.” 

“I ordered a jacket from Cettire and after receiving it, I decided to return the item for an refund. The team quick with their responses to my inquiries about returning. My request has been processed successfully so far.”

Negative reviews & complaints

Naturally, there are a few unhappy reviews as well. Most of them focus on customer service, noting that the company representatives can sometimes be slow to respond.

“I’m from the Uk and in my opinion, Cettire has some service issues. Their customer service isn’t as good as their products. Hopefully, they will take heed to the complaints of their customers and make some necessary changes in order to keep people happy and coming back for more.”

“Cettire offers free shipping  to Canada on orders over $300, but if an item is priced incorrectly, they will not refund the shipping fee. I ordered two items and one of them was priced incorrectly. I asked for a refund and repurchased the second item at the correct price. My second purchase did not qualify for free shipping. I contacted Cettire multiple times and requested a refund for the shipping fee.”

Does Cettire Have Sales & Coupon Codes?

Up to 25 % OFF


Up to 25 % OFF

Get Fall Ready

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Expires Today

Yes. At the time of writing this Cettire review, the company was offering plenty of great deals.

There’s a huge Sale section on the company’s website. It includes both women’s and men’s clothing, shoes, and accessories. The Sale segment covers numerous brands as well, including Burberry, Fendi, Gucci, Max Mara, and more. Shoppers can find incredible discounts in this category, and the items always change, so there’s always something new to browse through.

Cettire Return Policy Review

Cettire allows returns in case shoppers aren’t 100% happy with their purchase. The company requires all the returned items to arrive at its location within 14 days from the delivery date. Therefore, shoppers need to be swift with their returns. If there are any issues with the items, customers should not hesitate to contact the company. Otherwise, they might miss the return window.

Here’s the great news, though: all orders placed after February, 23rd, 2021 are eligible for free returns. All taxes and duties should be refunded as well.

Naturally, all return items have to be unused. Shoppers need to keep all the tags attached, plus send the items back using their original packaging. If it’s lingerie, the package has to be unopened. The same applies to make-up and skincare products, which need to remain unopened with unbroken seals.

Items from the Final Sale category are not eligible for returns.

To apply for a return, shoppers need to go to their account and click the “Create Return” button. They can also contact customer support via email – customerservice@cettire.com. This option would work for those who purchased as a guest and didn’t create a Cettire account.

Shoppers can also cancel their orders within the first 24 hours after the purchase was made (if the order hasn’t been shipped yet).

It’s also worth mentioning that Cettire does not currently offer exchanges. Instead, customers can return their order and get their money back.

How Long Does Cettire Take to Ship?

Generally, Cettire takes around 3-7 business days to deliver orders.  Cettire currently ships to a wide range of countries, including the US, Australia, Canada, New Zealand, Japan, South Korea, Singapore, and more. The nominal shipping cost is estimated upon check-out. However, the shipping is free for orders over $300. Cettire uses FedEx, DHL, and Startrack Express to deliver its goods.

Unfortunately, Cettire does not ship to PO boxes.

Cettire International Shipping. List of Countries

  • USA
  • Australia
  • New Zealand
  • Canada
  • United Kingdom
  • Japan
  • Singapore
  • South Korea
  • Hong Kong
  • China
  • Indonesia
  • Philippines
  • Macau
  • Taiwan
  • Thailand
  • Saudi Arabia
  • United Arab Emirates
  • Qatar
  • Mexico
  • Argentina
  • Colombia
  • Peru

Shoppers can find the full list of countries on the company’s official website.

Popular Brands at Cettire

  • Alexander McQueen
  • Balenciaga
  • Bottega Veneta
  • Christian Louboutin
  • Dolce & Gabbana
  • Fendi
  • Gucci
  • Prada
  • Saint Laurent
  • Valentino
  • Calvin Klein
  • Canada Goose
  • Dr. Martens
  • Dior
  • Puma
  • Ralph Lauren
  • Vans

Gucci on Cettire

gucci cettire

Excellent news for all Gucci fans: Cettire has a vast collection of authentic Gucci items, many of which are discounted. There are hundreds of options to choose from, covering such categories as shoes, handbags, outwear, accessories, loungewear, jeans, skirts, suits, and many more. Needless to say, there’s something suited for every Gucci fan on Cettire’s official website.

Most shoppers note that Gucci items purchased from Cettire arrive exactly as described and can boast of exceptional quality. Plus, the delivery is super-fast in most cases – “The first time shopping and impressed by quick delivery, nice price and high-quality product with Gucci original brand shoe box!”

Some of the Gucci items may arrive without their original packaging. Those typically belong to previous-season sales and are often sold with big discounts.

Cettire Men Clothing

  • Clothing: Coats, Jackets, Jeans, Knitwear, Pants, Polo Shirts,Shirts, Shorts, Sweaters, T-Shirts And Vests, Underwear And Socks.
  • Shoes: Boots, Lace-Up Shoes, Loafers, Sneakers.
  • Accessories: Bags, Backpacks, Belts, Hats, Sunglasses.

Cettire Women Clothing

  • Clothing: Coats, Dresses, Jackets, Jeans, Jumpsuits, Knitwear, Pants, Shorts, Skirts, Sweaters, Tops.
  • Shoes: Boots, Flat Shoes, Lace-Up Shoes, Pumps, Sandals, Sneakers.
  • Accessories: Bags, Backpacks, Clutch Bags, Crossbody bags and Messenger bags, Tote Bags, Belts, Gloves, Hats, Scarves, Wallets.

Why is Cettire So Cheap?

Cettire can offer cheaper clothes and accessories because the company often sells older collections. Brands prefer to get rid of those when preparing for the next season, and that’s how Cettire gets great discounts and offers lower prices to its customers.

Where is Cettire Located?

The company’s headquarters is based in Melbourne, Australia.

Who Owns Cettire?

The Founder and CEO of Cettire is Dean Mintz.

Cettire Pros & Cons


  • A range of different brands and designers to choose from
  • Regular sales on high-quality products from trusted brands
  • Free shipping on orders over $300


  • Refunds can take a long time
  • The company’s customer service needs to improved

Verdict: Is Cettire Worth the Money?

Cettire is a good place to shop for luxury fashion items and it is is definitely worth the money. Their products are top quality and they provide an enjoyable shopping experience. We highly recommend Cettire for anyone looking for deals on high-end clothing brands.


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