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Zoe Lev Jewelry Customer Reviews & Ratings
Zoe Lev is a legitimate company that sells authentic jewelry, with an overall rating of 3.9 out of 5 stars.
Top Positive Review
“Trying on both the 14k gold large Miami Cuban link anklet and the 14k bezel diamond fringe anklet was a delightful experience. The quality and craftsmanship are evident in every detail, and I can confidently say that these pieces will become staples in my jewelry collection.
I appreciate that the diamond fringe anklet offers adjustable links for the perfect fit, while the Cuban link anklet provides a bold, fixed-length statement.
The anklets look stunning both when worn together or separately. They add that extra touch of sparkle and glamour to any outfit, and I can’t wait to incorporate them into my daily ensembles. Exquisite pieces!”
Top Critical Review
“From the poor quality of the 14k two initial diamond necklace to the inadequate customer service, I am left feeling frustrated and let down. It’s disheartening to receive a gift that is not only subpar in quality but also requires multiple interactions with the company to address the issues.
Zoe Lev Jewelry’s poor customer service should serve as a cautionary tale to potential customers. I urge you to seek out reputable and reliable jewelers for your precious jewelry needs, especially when investing a significant amount of money into a piece!”
- Free shipping: No
- Shipping time: 3-10 days, international orders: 1-2 weeks
- Returns period: 10 days
- Best Sellers
- Check Prices – Necklaces
- Check Prices – Bracelets
- Check Prices – Rings
- Check Prices – Earrings
Pros & Cons Based on Customer Reviews
- Offers a diverse selection of unique and stylish designs that cater to various tastes and fashion preferences
- Uses 14-karat gold and ethically sourced natural diamonds, ensuring a durable and high-quality product
- Many pieces can be personalized, allowing customers to add their own touch to their jewelry pieces
- The jewelry is made for everyday wear and is safe for all skin types
- Each jewelry piece comes in attractive gift-ready packaging, making it perfect for special occasions and gift-giving
- Gift certificates available in a range of values ($100 to $500), offering a flexible and convenient gifting option for various budgets
- More expensive than other jewelry brands
- A 10-day return policy may be limiting for indecisive customers or those needing more time to assess their purchase
- Some customers have reported inconsistent customer service experiences
- Showrooms are closed for public access
- International orders can take up to 2 weeks to delivery