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Yoox Customer Reviews & Ratings
Generally, customers express favorable views about Yoox’s products. With an average rating of 4.2 out of 5 stars, Yoox holds a commendable standing among its customers.
Top Positive Review
“My experience with Yoox has been terrific. It’s a great online platform with an array of luxury brands at great prices. Being in Canada, their upfront tax policy is a major plus, ensuring no surprise charges upon delivery.
Their quick processing and UPS delivery are efficient and reliable. Yoox is a fantastic place to discover stylish clothes and their occasional discounts and free shipping offers enhance the shopping experience.
After a purchase, they sent me a free shipping code for my next ten orders, which was a pleasant surprise. My subsequent order arrived promptly, reinforcing my trust in Yoox. A truly enjoyable shopping experience!”
Top Critical Review
“I’m deeply disappointed with my recent experiences. I returned a coat due to unsuitability, but getting a refund felt like pulling teeth with constant lies from the company.
My next order had ripped pants, which they couldn’t replace due to stock issues, offering a paltry 15% inconvenience discount. Customer service refused to escalate my issues, hiding behind weak work-from-home excuses.
Paying extra for express shipping is pointless here. Between poor product quality, misleading communication, and unhelpful customer service, I’d strongly recommend thinking twice before ordering from this company.”
Key Info
- Free shipping: Yes. On orders over $250
- Shipping time: 4-10 days
- Returns period: 60 days