rue la la

Rue La La

Rating 3.1

Customer Satisfaction: 6.2/10

Category: Clothing & Accessories Stores

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Rue La La Customer Reviews & Ratings

Rue La La products have garnered a significant degree of customer satisfaction, as indicated by the praiseworthy average rating of 3.1 out of 5 stars.

Top Positive Review

“Love my Louis Vuitton Keepall 50. Not only is it stunning and odor-free, it was an absolute bargain.

The bag is in excellent condition, with the patina on the handles beautifully even and not discolored.

Made in France, the quality exceeded my expectations. It even comes with an authenticity certificate and the hardware remains in fantastic condition.

The bag, being the largest size permissible for carry-on luggage on international and domestic flights, is perfect for my travel needs.

The experience has been overwhelmingly positive. I truly love this purchase!”

Top Critical Review

“Bought two dresses that turned out to be the wrong size, but their customer service was unresponsive and wouldn’t facilitate a return or store credit because it was a “final sale”.

Their sizing is misleading, and their customer service lacks empathy. I regretfully must say this was my final interaction with Rue La La.”

Key Info

  • Free shipping: Yes. Rue 30 Program (pay $9.99 shipping cost once – enjoy standard shipping on all new orders within the next 30 days); Rue 365 program ($50 – 365 days of free standard shipping for all orders); 5-day free shipping ‘promotion’
  • Shipping time: 2-14 days
  • Returns period: 30 days


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