Gilt

GILT

Rating 3.3
3.3/5

Customer Satisfaction: 7.1/10

Category: Clothing & Accessories Stores

Top Review

Mel in Melbourne: “To get access to their flash sales you’ve got to sign up to be a member and they only have these flash sales for a certain amount of time.

Whenever I am buying from a website that I’m not sure of, I always like to start off with a smaller purchase hence the purchase that I got was $99.99

I was like is this good too good to be true, because I had never seen sunglasses low for like up to 70 off.

I can see why people want to try it out because they have vintage design; they have items you know flash sale events at a lot cheaper.

It came in a plain cardboard box packing slip. There is a card in here too the Christian Dior card; inside it’s all velvet and it’s got the Christian Dior label.

And even inside it’s from the Safilo group. So that’s really normal as I said that Dior doesn’t make it but they outsource it to another company that specializes in this. So for me, I am pretty confident that these are authentic.

I paid $99.95 and then I had to pay for shipping as well – so shipping internationally. I think usually if you spend over $150 – it’s like $10 shipping. I only can speak from my experience, I think that Gilt is legit. This is a legit pair of Dior sunglasses. However, be careful.

My first experience was positive, so I would definitely be checking out their flash sales but still, I would probably not buy something too expensive yet.

Pros & Cons Based on Customer Reviews

PROS

  • Offers great discounts on designer brands
  • Many customers have expressed satisfaction with the quality of items purchased, noting they are suitable for both work and leisure
  • Some customers have had positive experiences with quick fulfillment and items arriving in perfect condition
  • Several buyers highlight timely, helpful, and pleasant customer service responses
  • Provides access to flash sales and limited-time deals on coveted designer items
  • Site enables enthusiasts to find luxury fashion brands, vintage items, and other quality merchandise at an affordable price point
  • Customers praise the easy and comfortable shopping experience, from browsing to purchase

CONS

  • Quality does not always match the designer names associated with items, with some pieces stretching or becoming deformed
  • Shipping is unpredictable and risky, with many reporting long delivery times, delayed orders, and lost packages
  • Customer service experiences vary greatly, with some facing long wait times, unhelpful reps, and unsatisfactory resolutions to issues
  • Returns process can be complicated for international customers and includes additional fees like a $12 late return shipping fee

Key Info

  • Free shipping: Yes
  • Shipping time: 4-7 days
  • Returns period: 30 days

Reviews

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