Rating 4.0

Customer Satisfaction: 8.1/10

Category: Jewelry Stores

** This website contains affiliate links, meaning we earn small commission if items are purchased, it helps us to support the maintenance of the website.


Is Gemvara Legit?

Gemvara review

Yes, Gemvara is a legitimate company. It’s a jewelry retailer that offers custom made and personalized jewelry. They have been in business since 2006 and have an A+ rating with the Better Business Bureau. You can trust that the company will stand behind its product and deliver on its promises. Gemvara has over 135K followers on Facebook, which really shows how trustworthy the brand is.

Real Gemvara Customer Reviews

Positive reviews

“I received the Moissanite engagement ring by Gemvara (the Estrella) from my now-fiancé. I could not believe how beautiful this ring looked when he proposed! Later, however, I was also able to appreciate the quality of this ring. I absolutely love the gemstone, the thin band, and the Moissanite halo. My fiancé also notes that shipping was super-fast, and he didn’t have to worry about the ring not arriving on time for our engagement night.”

“The Abbey ring from Gemvara is now my most favorite jewelry piece! Not only because my boyfriend proposed with it, but also because this ring is stunning! My boyfriend went with a black diamond to make it more special and was absolutely happy with the smooth customization experience. Gemvara is an excellent place for custom rings for any special occasion, as you can certainly trust the quality.”

“I had a great experience with Gemvara overall. Had to exchange a ring as the diamond cut did not work for me. Customer service representatives were very helpful and swift with responses, especially Meaghan.”

Negative reviews & complaints

“Didn’t get what I ordered. I understand that mistakes can happen, but the delivery took longer than I expected and I ended up feeling disappointed on top of that.”

“I had to send my ring back to Gemvara to get it resized. For whatever reason, I had to wait for a whole month. The company representative told me it happened because of the busy season, but it didn’t change the fact that I had to spend my anniversary without the ring my husband presented to me.”

Does Gemvara Have Sales & Coupon Codes?

Gemvara Sales

Gemvara gives its customers plenty of opportunities to save more. For example, new clients can get 20% off the first order by signing up for the company’s email newsletter. Gemvara also has frequent site-wide sales, both seasonal and holiday.

How Often Does Gemvara Have Sales?

Gemvara usually has sales during all big holidays. Additionally, the company offers good discounts several times a year during seasonal sales.

How Long Does Gemvara Take to Ship?

Gemvara jewelry usually takes up to 7 business days to arrive (after the company is done with customization). However, in most cases, orders arrive within 3 days.

Gemvara offers free next or second-day air shipping across the United States and Canada. The estimated delivery time is always listed on the product page (plus, it’s also included in the confirmation email).

How to Return Your Gemvara’s Purchase?

The company gives Gemvara customers 45 days to return their orders. To initiate a return or an exchange, shoppers need to contact the company and receive the return address. Customers are responsible for the shipping fees. They need to return the jewelry in its original condition and with the tag attached.

The company also offers a one-year warranty and has a free resizing policy for this term.

Who Makes Gemvara Jewelry?

All Gemvara pieces are hand-crafted by a big metals and materials manufacturer the Richline Group (which has acquired Gemvara years ago).

How Well Do Gemvara Rings Appraise?

Gemvara rings are made using top-quality metals and gemstones, offering excellent value for money. The company is always eager to provide an appraisal for any piece once it has been shipped. The appraisal will show the retail value of the jewelry, which may be used for insurance purposes.

Who Designed Gemvara?

Gemrava was created by Matt Lauzon and his classmate.

Where Can One Purchase a Gemvara Ring?

Shoppers can find an impressive selection of Gemvara rings on the company’s official website ( The company sells jewelry exclusively online.

What Are the Installment Payments on Gemvara?

Installment payments are a finance option for Gemvara customers. The company gives shoppers a chance to pay for their orders in 2 or 3 equal installments every month (interest-free). It’s an excellent way to buy from Gemvara without straining one’s budget.

What Are the Best Sellers on Gemvara?

The most popular items by Gemvara are engagement rings, of course. The best-selling rings are:

  • Carrie
  • Estrella
  • Mariana
  • Candace
  • Lotus
  • Daniela
  • Lara
  • Emerald Isle
  • Elisia
  • Olivia

Where Is Gemvara Located?

The company is headquartered in Boston, Massachusetts, United States.

How to Contact Gemvara

Customers can reach Gemvara representatives via one of the following channels:

  • email – (24 hours a day, 7 days a week)
  • phone – 800-436-8803 (Monday to Friday, 9 am ET to 5 pm ET)
  • online chat

Verdict: Is Gemvara Worth the Money?

While the quality of the jewelry is very good, the prices are also quite high. This can make it difficult to determine if Gemvara is worth it for your specific needs. However, if you are looking for unique and high quality jewelry, then Gemvara may be a good option for you.


{{ reviewsTotal }}{{ options.labels.singularReviewCountLabel }}
{{ reviewsTotal }}{{ options.labels.pluralReviewCountLabel }}
{{ options.labels.newReviewButton }}
{{ userData.canReview.message }}