Rating 4.5

Customer Satisfaction: 8.9/10

Category: Clothing & Accessories Stores

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What Is a Fanatics Store?

Fanatics Review

Fanatics is an outlet shop that specializes in authentic sports team apparel, jerseys, headwear, and other products that can help you show your dedication and support your favorite team. 

The Fanatics outlet works with the world’s largest sports brands, so it’s safe to say this is a trustworthy, legitimate retailer.

The company has partnered with all major professional leagues, plus plenty of collegiate and professional teams. This means you will be very likely to find licensed sports merchandise of your team, no matter whom you support.

Fanatics Customer Reviews & Ratings

Fanatics Customer Reviews

To tell the truth, I was surprised to see the ratings this company has online after all the great things I’ve heard from my friends and acquaintances.

Here’s the deal though: we all know that people are more likely to write negative reviews to share their frustration. When shoppers are happy with the purchase, they simply forget about feedback and move on to enjoy using what they’ve bought. So, maybe that’s the case with Fanatics reviews.

It’s worth mentioning that there are plenty of shoppers who are happy with their experience with Fanatics. Many of them note that the outlet offers an impressive variety of items, so there’s always a chance to find exactly what you need – “Fanatics is such a great place to get all of your favorite team’s gear. I don’t think I have ever wanted something that Fanatics didn’t have.” (source)

Many reviewers are also impressed with the customer service quality Fanatics provides. They note that the help team is responsive, pleasant to talk to, and always eager to help. Needless to say, online support can often present the face of the company, and in this case, Fanatics does an impressive job.

Plenty of shoppers are happy with the Fanatics quality, including custom orders as well (which often look much better than the samples presented on the company’s website).

Now, as far as customer complaints go, most of them are centered on Fanatics’ prices. To be more exact, some users feel like the sports apparel the company offers is a bit overpriced.

Some customers also mention delivery issues. They complain mostly about prolonged shipping time and random order cancellations by the company (probably due to stock shortage).

The Best Sellers

Fanatics Promotions & Discounts

Up to 37 % OFF


Up to 37 % OFF

Get Fall Ready

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Expires Today

At the time of writing this Fanatics review, the company was offering plenty of cool deals and money-saving bargains.
First, shoppers can get free shipping within the US on orders over $34 with the promo code ZIPSHIP34.

Other ongoing promotions by Fanatics include 5% off any order, 15% off for first responders and military, FanCash rewards, and more. The company has a dedicated category on the website where you can find all the current coupons and promo codes.

The Fanatics outlet also has a huge Sale section on its website. It includes NBA, NHL, MLB, NFL, NASCAR, and college clearance. Therefore, there’s plenty to choose from among the discounted items. In other words, you get both variety and attractive prices.

I believe it’s also worth mentioning that at the time of writing this Fanatics review, the Student Discount was not available on the official website.

Is Fanatics Worth It?

Fanatics reviews

All things considered, the Fanatics outlet is definitely worth purchasing from. Chances are, it will become your favorite sports outlet, which offers quality apparel and an overwhelming variety of products.


  • impressive variety of sports apparel that covers a wide range of teams and leagues, so there’s always a chance you can find
  • exactly what you are looking for
  • regular sales and promotions, which means shoppers can always save more
  • superb customer service in most cases (polite and extremely helpful customer service representatives)
  • 365-day returns, which is very rare on the modern market and ensures 100% customer satisfaction
  • authentic, quality merchandise


  • potential delivery issues (sometimes items come damaged, but this is the responsibility of the shipping company)
  • occasional delivery delays (sometimes for weeks)
  • some of the items by Fanatics may seem overpriced to some shoppers

Fanatics Hats

Fanatics Hats

When writing this Fanatics review, I was overwhelmed by the variety of options the company offers. Just imagine: 9,000 hat variations to choose from! The Fanatics covers both major leagues and not-so-famous teams, so every fan can find something that could meet their requirements.

Now, in the Hats category on the Fanatics’ website, prices start from $2.99 for items on sale and $14.99 for regular-priced items.

This category includes baseball hats, knit hats, beanies, headbands, bucket hats, and more. The Fanatics outlet offers headwear for men, women, kids, and even babies, so the whole family can support their favorite team.

NFL Apparel & Gear

NFL Fanatics

The NFL section on the Fanatics’ website covers all the big teams (and plenty of small ones as well). There are over 30 teams represented in the store, so you will be very likely to find your favorite football team apparel to prepare for the next game.
Here are some of the teams you can find in this section:

  • Arizona Cardinals;
  • Washington Football Team;
  • Tennessee Titans;
  • Minnesota Vikings;
  • Philadelphia Eagles;
  • Miami Dolphins;
  • Carolina Panthers;
  • Super Bowl merchandise, and more.

Now, this category includes NFL Jerseys, hats, t-shirts, face coverings, sweatshirts, auto accessories, footwear, jackets, bags, collectibles, and many more. There are also dedicated players’ merchandise, which you can find using the handy filter on the website.

The Fanatics store offers plenty of plus-size NFL items. The company also has a Big & Tall collection. Therefore, it’s safe to say the Fanatics includes all body types to make sure no fan feels left out.

Prices start at $1.99. And it gets better: the Fanatics outlet has many items (and I mean hundreds!) on sale, so there’s surely NFL apparel and gear for any budget.

MLB Apparel and MLB Merchandise

MLB Fanatics

The MLB category on the Fanatics’ website covers 30 major teams, including San Francisco Giants, New York Mets, Chicago Cubs, New York Yankees, Los Angeles Dodgers, and more.

There is plenty of merchandise to choose from. The Fanatics offers apparel for men, women, kids, babies, taller shoppers, and larger folks. This category covers not only apparel but also car accessories, home and office goods, and even garden products (such as barbecue sets, for example).

The company also has plenty of new fall arrivals, so you can check the fresh collection for new looks and styles.
Prices vary depending on the apparel or the accessory. The smallest items start at as low as $1.99.

NBA Apparel & NBA Jerseys

NBA Fanatics

For all the basketball fans, the Fanatics outlet offers a large selection of clothes and accessories. You can find both the most popular and less well-known teams on the list.

The Fanatics store also offers player merchandise. This gives shoppers a chance to show their dedication and support their favorite athletes. The most popular items on the website include:

  • Michael Jordan Chicago Bulls Jersey
  • Scottie Pippen Chicago Bulls Swingman Jersey
  • Jimmy Butler Miami Heat Replica Player Jersey
  • Kobe Bryant Los Angeles Lakers Authentic 2001-02 Jersey
  • LeBron James Los Angeles Lakers Swingman Jersey

The Fanatics outlet also works with such popular brands as Adidas, Columbia, Nike, Under Armour, DKNY Sport, and more. This means the Fanatics company can stand behind the quality of the products that it sells all over the world.

NHL Merchandise and Apparel

NHL Fanatics

Covering more than 30 hockey teams, the Fanatics online store can keep almost any fan satisfied. The number of clothing items and accessories is truly impressive. You can get anything from bumper stickers to towels and umbrellas.

As always, prices start at $1.99, and there are NHL merchandise items suited for every budget. The Fanatics outlet also has a big Sales collection among the NHL apparel.

You can buy team apparel with your favorite player’s name or order custom items with your name. There are both plus-size and big & tall collections available, so the Fanatics company really includes all body types (which can actually be quite rare on the modern market).

Fanatics Shipping Policy

For orders around the US, Fanatics offers two types of shipping: Standard Delivery and Faster shipping.

The Standard delivery method usually takes around 3-7 business days (for the 48 Continental US). For US territories, Alaska,

Hawaii, and PO Boxes, the standard shipping typically takes from 7 to 14 business days. You can also request a delivery to your APO/FPO, but it may take up to 4 weeks to arrive.

The shipping fees will be calculated based on your location upon checkout. You can also take advantage of free shipping if your order is over $34.

Now, if you’re a bit in a hurry, you can pay extra for Faster Delivery. This shipping method is not available for PO Boxes and APO/AFO. However, it takes only up to 3 business days to deliver orders.

There’s also the Next Business Day shipping service available for all 48 Continental US.

Luckily enough, the Fanatics outlet also offers international shipping. The service covers Canada, Mexico, 28 European countries, New Zealand, Australia, and a few other destinations.

The cost would depend on the location and how much you spend on your order, as there are additional duties and fees. The shipping time usually takes up to 10 business days with Expedited delivery and up to 21 business days with Standard shipping.

The Fanatics store uses FedEx, LaserShip, OnTrac, and International Bridge. In most cases, the items are shipped from the company’s warehouses in Florida and Ohio. However, some of the orders may ship directly from the manufacturer.

Fanatics Return Policy

One of the coolest things about the Fanatics outlet is the company’s return policy. The Fanatics offer 365-day returns, which is a very impressive satisfaction guarantee service.

To apply for the return, you will need to visit the company’s Returns Center on its official website. You simply need to fill in the form and proceed with the step-by-step application process, which is super easy and shouldn’t take much time.

Of course, all of the items you want to return have to be in their original condition – new, unworn, and with all the original tags and labels attached.

The Fanatics store usually takes up to 10 business days to process returns. The refunds typically take up to 7 business days. The shipping fees are not refundable, which is a standard rule for most online retailers. The Fanatics may cover the return fee if the return reason is their fault (for instance, manufacturing defects).

Now, some of the items fall under a different return policy. They include Manufacturer Direct goods, collectibles, and Memorabilia. To return these items, you will have only 30 days, unfortunately.

Frequently Asked Questions

Where is Fanatics located?

The Fanatics headquarters is located in Jacksonville, Florida.

Where does Fanatics Ship from?

In most cases, the Fanatics company ships from one of their shipping facilities located in Jacksonville, Florida and Frazeysburg, Ohio. That being said, some of the items may be shipped directly from the manufacturer.

How long does Fanatics take to ship?

Usually, the Fanatics takes around 3-7 business days to deliver the orders.


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