cossette

COSSETTE

Rating 4.8
4.8/5

Customer Satisfaction: 9.6/10

Category: Clothing & Accessories Stores

Contents

What Is COSETTE

 

COSETTE

COSETTE is an Australian multi-brand designer store based in Sydney that sells a diversity of luxury products with an authenticity-guaranteed policy. It covers the most coveted, internationally renowned brands for affordable prices and makes delivery throughout the world.

Is COSETTE Legit?

COSETTE is a legitimate website that offers authentic products from top luxury brands. It is truly safe to do shopping on the website, as the store has an excellent reputation throughout the world. COSETTE has 1,693 + reviews on Trustpilot with an average rating of 4.8 stars and 45 reviews on SiteJabber with a 4-star rating.

How Is the Quality of the Clothes on COSETTE?

COSETTE has an extensive collection of luxury clothing and bags, differing in good quality. Considering the design and exclusiveness of all items represented on the site, the price is more than affordable.

COSETTE Customer Reviews

Yves Saint Laurent bag

Positive Reviews

“My shopping experience with COSETTE exceeded my expectations! Customer support was quick and responsive, while the packaging was safe and neat. I’m completely satisfied with my new Yves Saint Laurent bag and can’t wait to order something else on the site!”

“I’m truly delighted that I chose this store for picking the new item to grow my Chloe collection. The Cosette website turned out to be very user-friendly. After I purchased at the checkout, I instantly received a confirmation with an expected delivery date. The store itself has a variety of payment options and quick shipping. I personally got my order a day earlier than it was expected.”

“I must confess, these guys are something! The store has very fast and reliable international shipping. My order was dispatched within a day and shipped in less than 5 days from Sydney to the USA! Can you believe it? Plus, the price was just great!”

Negative Reviews & Complaints

“Cosette can boast of a really good product selection, but their customer service is unreachable. I tried to contact their customer support via phone and made dozens of calls, but still haven’t got a call back. I also left an email but haven’t got an answer either. I have ordered many cool items from this store, yet it’s very frustrating not to be able to get in touch with anyone to discuss my purchase issues.”

“Recently, I’ve purchased the Gucci Marmont flap bag in small size and seems to be authentic to me. However, it has a strong and unpleasant leather smell. I have the same bag in the super mini size, but it doesn’t smell like the one I got from Cosette, which makes me think it can be fake. It doesn’t have any manufacturing faults, yet I’m still a bit confused with this purchase and its authenticity.”

Does COSETTE Have Sales & Coupon Codes?

COSETTE attracts customers not only with high-quality items but lucrative discounts. For example, now, it offers 25% off all site-wide and up to 15% off the new arrivals. Also, you can subscribe to Cosette’s newsletters so that you can get early access to all sales and discounts and enter into the competitions offered by the store.

COSETTE’s Top Picks

COSETTE has a fantastic collection of clothing, bags, shoes, sunglasses, and accessories. Yet, we’ll check out the top searches according to the store’s customers and discuss the ins and outs of the offerings represented.

#1 Bags

COSETTE bags

COSETTE offers a wide selection of bags from the most popular luxury brands. The store’s collection includes 450+ options from Balenciaga, Prada, Valentino, Gucci, Fendi, Bottega Veneta, Versace, Celine, Dior, Burberry, and more. Each item has its exclusive design and authentic certificate.

The pros: A huge collection of designs from the top luxury brands. Very affordable prices.

The cons: Rare complaints of leather smell.

#2 Shoes

COSETTE shoes

COSETTE has a good array of shoes, from Isabel Marant sandals to Versace platform pumps. Each pair of the 63 available options has its unique design, so you will surely find something to match your outfit. Or, you can always ask for a customer support manager’s assistance.

The pros: Dozens of customers satisfied with their shoes and sandals.

#3 Clothing

COSETTE clothing

Currently, the COSETTE clothing collection involves 52 items, each of its exclusive designs. All pieces at the store differ in premium quality and trendy cuts. Plus, they all are selling now at a pleasant discount.

The pros: Premium quality materials. Trendy and catchy designs. Reasonable prices.

The cons: Most items are left in a few sizes and colors only.

Top Designers at COSETTE

  • Alexander McQueen
  • Balenciaga
  • Balmain
  • Bottega Veneta
  • Burberry
  • Celine
  • Chanel
  • Chloé
  • Dior
  • Dolce & Gabbana
  • Fendi
  • Givenchy
  • Gucci
  • Isabel Marant
  • Jacquemus
  • Miu Miu
  • Off-White
  • Prada
  • Saint Laurent
  • See By Chloé
  • Stella McCartney
  • Tom Ford
  • Valentino
  • Versace

How Long Does COSETTE Take to Ship?

The delivery within Sydney usually takes 2 business days. If you order in other Australian regions (Queensland, Victoria, South Australia, Western Australia, or Northern Territory), you can expect your package in 3-5 business days.

COSETTE International Shipping

COSETTE has partnered with different delivery services, which allows shipping items to the US, Canada, France, England, Spain, Italy, Germany, and the rest world for the most competitive rates. The international shipping takes between 3 to 5 business days on average, and almost 100% of clients note the store always does delivery on time.

How to Return Your COSETTE’s Purchase?

COSETTE has a flexible return policy, which allows you to send back and refund items within seven days after receiving your order.

However, there are a few rules you need to follow to return your purchase:

  • the clothing and shoes must be unworn and unused and have all the original tags
  • the items must be in the original packaging in their original condition
  • if any branded dust bags or shoe boxes were included in your order, you must return them as well

How to Contact COSETTE

You can contact COSETTE via one of the following methods:

  • email – info@cosette.com.au (24 hours a day, 7 days a week)
  • phone number – 1-800-413-741 (Monday-Friday from 9 AM to 5 PM (AEST))

COSETTE Pros & Cons

Pros

  • reasonable prices for authentic items of premium quality
  • fantastic collection of clothing and bags from the best luxury brands on the market
  • gorgeous and trendy designs to emphasize your casual or evening look
  • diverse sales and promotions for purchasing clothing & accessories with a good discount
  • fast delivery both within Australia and worldwide

Cons

  • the customer service is far from excellent as sometimes it is really hard to reach anyone at Cosette via email and phone number
  • some items may differ from authentic bags provided in original brands’ stores

Verdict: Is COSETTE a Good Store?

Summing up, COSETTE is a good storefor buying luxury pieces. Items on the website are truly worth the money, and a lot of customers gladly come back to this store multiple times.