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Is Brochu Walker a Good Brand?
Brochu Walker is a trusted and sustainable brand that produces timeless pieces.
With a focus on “Conscious Luxury,” every piece is designed with timelessness and longevity in mind. It creates pieces that are not only fashionable – but also sustainable.
So whether you’re looking for a new summer dress or a cozy sweater for fall, be sure to check out Brochu Walker – you won’t be disappointed with their highest-quality items.
Brochu Walker Customer Reviews
Top Negative reviews
“Do not recommend purchasing from BW. They accused me of damaging items that I returned and then refused to issue a refund. The items were in the same condition, as when I received them – but they claimed that there was deodorant on them!! They also kept the items for two weeks before returning them to me. Very frustrating experience.”
“Poor customer service. Trying to return a cardigan, and ended up being completely ignored when I followed up about an incorrect refund. The clothes are nice – but it’s not worth dealing with such terrible customer service.”
Top Positive reviews
“Bought here Cashmere sweater. It’s so soft and comfortable, and it looks great with leggings. Perfect color for spring – Brulee Melange. High-quality, stylish clothing! Fast shipping. Thx”
“Excellent customer service. Helpful manager told me everything I needed to know about the dress I was interested in; he helped me choose the right size. Delivery only took 3 days. The quality of the dress is amazing, fabric – soft silk. A lovely burgundy color, it drove all the guests crazy at my birthday;)”
“So glad I finally decided to splurge on the sweater from Brochu Walker! It’s extremely soft and drapes beautifully. Love the details like the exaggerated neckline and split cuffs. Perfect top for layering on cold days and I always get compliments when I wear it.”
How Long Does Brochu Walker Take to Ship?
Overall, Brochu Walker offers a few different shipping methods that should suit most customers’ needs.
FedEx Standard Ground with delivery taking 2-5 business days is a reliable option if you’re not in a hurry, while FedEx Expedited can get your order to you more quickly for an additional fee ($25 flat fee for Alaska and Hawaii, Puerto Rico and other U.S. states may contact Customer Care for an expedited delivery quote).
And of course, ground shipping is always free within the contiguous United States. Just keep in mind that deliveries to P.O. Boxes may take a bit longer. If for any reason you need to refuse delivery of a package, Brochu Walker will refund your purchase price (minus shipping and handling charges).
For other international destinations (plus Canada), Brochu Walker offers a flat shipping fee of $50.
Brochu Walker’s Return Policy Review
Brochu Walker has a very lenient return policy. Customers have 15 days to return or exchange their purchase, and they even cover the cost of shipping if you do it by mail. The process is relatively quick and simple.
They allow up to 7 business days for transit time, and they inspect returns within 2-3 business days. Once your return has been accepted, they will immediately process your reimbursement and send a confirmation email. Depending on the Credit Card Issuer, it may take 3-14 business days for the credit to be restored to your account.
Verdict: Is Brochu Walker Worth the Money?
Brochu Walker is the perfect place to find stylish clothing that will fit any occasion. They carry everything from everyday staples, like tees and sweaters, all of which come in tons of different styles with high-quality materials for durability!
The only downside – their shipping rates can be expensive if you’re international – but other than this minor detail they offer excellent service coupled with competitive prices.