Mytheresa vs SSENSE: The Battle of The Online Luxury Retailers

Mytheresa vs SSENSE is a battle of the two biggest names in online luxury fashion. SSENSE, based in Montreal, has become known for its cutting-edge streetwear and edgy designer labels. Mytheresa, based in Munich, offers a more classic luxury experience with high-end designers like Prada, Gucci and Dolce & Gabbana.

Price

There is not a significant difference in prices between Mytheresa and Ssence.

For example, the Gucci Silver GG Marmont Heeled Sandals are $850 at both stores, and Golden Goose White & Brown Shearling Super-Star Sneakers are $680 at Mytheresa and $665 at Ssence. Similarly, the Balenciaga Le Cagole XS shoulder bag is priced at $2950 at Mytheresa and $2700 at Ssence.

However, during sales shoppers can save hundreds of dollars on designer items from both stores.

What Do Customers Say About Mytheresa

Mytheresa customers are very pleased with their purchases. They find the quality to be luxurious and the service to be excellent, with fast delivery and well-packed products:

“Bought here beautiful leather shoes. Look luxurious. Excellent service – fast delivery – very well packed.”

“I ordered sneakers here, and they were delivered within a week. I found them to be uncomfortable and so decided to return them. Mytheresa made this very easy for me, providing a returns label within half an hour of my contacting customer service. I was fully refunded for the purchase, with no questions asked.”

There are some concerns about the company’s use of eco-friendly packaging:

“I love shopping at mytheresa, but I wish the company would use more eco-friendly packaging. Too much thin white wrapping paper is used instead of recycled paper or other sustainable materials. This creates a lot of waste, and I feel guilty about it when I shop online. It would be great if mytheresa could help reduce this waste by using more eco-friendly packaging! ;)”

Mytheresa Pros & Cons

Pros:

• High quality, luxury items
• Easy return process
• Excellent quality products

Cons:

• Expensive shipping fees
• Some items may be sold out in popular sizes/styles

What Do Customers Say About SSENSE

Сustomers seem to be happy with their purchase experience at SSENSE. They appreciate the helpful customer service and fast shipping:

“Customer service was helpful and my shipment arrived quickly and safely. I was disappointed with the difference in price between the stated price and what I actually ended up paying, but customer service corrected that for me.”

“I love their products. Easy to order, get updated with tracker. Checkout was so easy and my order arrived really fast. Package came in a nice condition and timely manner. Very good timely service – cool site!”

Some were disappointed with the packaging of their items:

“This is my first time ordering from this site. I was a little surprised when my items arrived stuffed in a box with no poly bags. A site like this should be mindful of its packaging because people are ordering expensive goods and should receive them in a nice box!”

SSENSE Pros & Cons

Pros:

• Large selection of designer brands
• Affordable prices
• Easy-to-navigate website
• Good quality clothing

Cons:

• Some sizing issues
• Complaints about customer service
• Some return policies can be confusing

Conclusion

Ssense and Mytheresa are great places to shop for designer clothing and accessories. Both offer a large selection of high-quality items from popular brands, and their prices are relatively affordable.

Companies offer free shipping on orders over $300USD. Additionally, SSENSE allows returns within two weeks, while Mytheresa allows returns within one month. Mytheresa specializes in luxury items, while SSENSE offers a mix of high-end and more affordable brands.

Check out other comparisons: SSENSE vs FARFETCH,  CETTIRE vs SSENSE, MYTHERESA vs FARFETCH, and NET-A-PORTER vs MYTHERESA.