Store Description
You’re looking at a reputable store with more than 50 years of history. What once started as a regular unique furniture and home goods supplier turned into a massive nationwide chain of stores and an amazing online shop. World Market located stylish and affordable furniture pieces across the world and brought them to the U.S.
Summary
Those who look for a furniture and home goods store that brings more unique products from a variety of countries may find World Market an excellent place to shop. Since they look for their products internationally, you may find truly unique and good-looking products.
They also aim to provide you with a reasonable/affordable pricing, so in most cases, you won’t have to break a bank to get the furniture piece or a pillow set that you liked. Since they also have more than 250 offline stores, it’s an excellent solution for those who want to take a look at the things they buy first.
Pros & Cons
Pros
- A wide selection of products
- Authentic international furniture and home goods
- Good returns policy
- Many offline stores
- Affordable pricing
Cons
- They do not ship to non-continental U.S. territories
- They do not provide you with the shipping company information in their policies
- Some of their orders may not have the tracking number
Editorial Rating
Product quality – ★★★★ (4)
Yes, it’s still not the luxurious quality of custom-made products. However, they offer the best quality among the affordable options available in this niche. World Market is your best bet at getting a fair quality/price ratio.
Delivery – ★★★★ (4)
They do not provide their users with information on the shipping companies they use. Some of their orders may be shipped without tracking number. They do not ship to non-continental states of the U.S. All of these things affected the final score.
Value for money – ★★★★★ (5)
Since these products are brought from international markets, the prices are very affordable compared to U.S. local brands. The quality that you get for this money is very high, and most of these products will last long.
Website ease of use – ★★★★★ (5)
The website design is very responsive by all means. It loads fast, and you can easily shop from any device. The design is not overwhelming, cause it’s minimalist and clean.
Product information – ★★★★★ (5)
They provide you not only with the specifications and generic descriptions but also with the categorized feedback data. They show you the most useful review and the most liked negative review. This way, you will be able to make a fair judgment before you proceed with your purchase.
Product images – ★★★★★ (5)
Most of their products have so many photos! Since they upload the pictures of happy customers with their tables, you can browse dozens of photos. These images will help you understand how it will fit your interior, cause you’ll see the real look of those products in another customer’s interior.
Product options – ★★★★ (4)
Many of their products are only available in one style. This is one of the consequences of selling unique/authentic furniture pieces brought to you from other countries.
However, when it comes to rugs, pillows, and other home goods, you will be able to choose the color/pattern before you check out.
Support – ★★★★ (4)
They do not have a live chat. Their phone support works during regular business hours, and you can also send an email with your claim or questions. This is not bad and not good; the usual.
Offline Stores
More than 250 stores available nationwide. Exceptions are the non-continental territories of the U.S.
Mobile App
They do not have a mobile app since their website is very conveniently responsive to every device.
Warranty – ★★★★ (4)
Their products have a warranty, but they do not upload the warranty instructions on every product page. So you will have to contact them about it. It’s not really convenient, but very popular among big companies.
Returns & Refunds – ★★★★ (4)
You can get a refund within 60 days after the original purchase. The best part here is that you can return the product to any offline store location. So this means that you can bring a product for the return yourself and avoid wasting money on shipping.
- If you return your online order to the order without the packing slip, you will only get the store credit at the lowest price for the past 90 days.
- If you return your product after 60 days period, you will only receive a store credit
- All returning product must be in original condition and in original packaging.
Payment options – ★★★★ (4)
You can check out with the Credit Card or PayPal. It’s good that they have the PayPal option; many stores neglect this excellent payment system.
TOTAL SCORE: 2.7
We recommend/not recommend you if
Recommended if
- You’re looking for original authentic products
- You’re looking for an excellent price/quality ratio
- You want to visit an offline store
- You want easy returns
- You prefer to shop in the continental U.S.
Not recommended if
- You live outside the continental U.S.
- You want to ship your product to APO/FPO
- You want to know for sure what company will handle your shipment
- You’re looking for custom-made or ‘made in USA’ items
Customer reviews
Raj Makwana
22:23 27 Jun 22
Really nice selection of unique gifts.Updated 6/27/2022. Seem to have a broader selection of international foods, which is great.
Gemma B.
15:11 11 May 22
I love shopping at this location. Customer service is excellent! Staff always gives you a cheery greeting when you walk in and always go out of their way…
D.A. Pelton
19:45 18 Apr 22
Had to pick-up some exotic candy for a gift.
Jacob Khakshouri
05:37 08 Mar 22
Great store for home accessories and to make gifts and such into GREAT looking gifts and….with good wine selection. All at very reasonable prices too!
Christian Lament
06:25 03 Jan 22
Helpful and conversational employees and a treasure trove of gifts, stocking stuffers and accoutrements.
Mary J.
06:28 22 Dec 21
How can you possibly not love World Market? I can spend hours in this store spending money that I don’t have on things I really don’t need, but just feel I…
Janeli E.
14:47 28 Nov 21
Love coming here ! But today I walked in and counted at least five people not wearing a mask . And one of them sneezing in line without a mask . As far as…
Long
16:02 31 Oct 21
Wide variety of products from all over the world, not as well organized as the Grove location, good parking.
leticia b.
15:04 21 Oct 21
I have always loved world market and for many years I have been shopping at the San Dimas location. I recently had an issue with the Noelle oatmeal sofa…
Magali Hernandez
03:08 16 Oct 21
I was disappointed with the fact that the store lacks any organization whatsoever. Everything seems to simply be stuffed onto the stands and tables. I would have given a lower rating had it not been for the employees. Other than that nothing extraordinary about the store.
Jess
01:45 23 Aug 21
3 years ago I would’ve given this store 5-stars. But it’s really picked over and there’s not a great selection of anything anymore. It was sad to see. Even the mainstay Indian spices aren’t carried anymore. Hopefully this all has to do with covid supply issues and not with store management or corporate management.
Timothy R.
12:04 01 Aug 21
Amazing store a little pricey but quality stuff. Customer service there was on point (Greg) was the dude that helped us out and he knew everything about the…
Ashlee Smith
18:40 30 Jun 21
Incredibly nice staff… polite and helpful. We were furniture shopping and they have a great selection of minimalist and bohemian decor. I’m no expert but I loved it !
Arturo J.
11:37 30 Jun 21
I was looking for some side tables and the employees at the San Dimas store were very helpful and cordial. I Loved that the manager himself Mr Greg, helped…
M
19:31 26 Jun 21
I just had a wonderful experience shopping at the Santa Monica store… Store associate Angela’s product knowledge, positive attitude and patience are truly appreciated! On top of that, she also has a great eye for design. Thanks again Angela!!!
Alexis K.
17:45 21 Jun 21
We had a great experience with store manager Greg-San Dimas who helped us find our outdoor patio set. The store was out of stock of one of the couch pieces…
Ken Corsino
04:01 27 May 21
Fantastic place, lots of food products from around the world. Kitchen wear, household items you name it. Plan on spending time here, it’s tough to not keep shopping.
Mark Greydanus
22:11 02 Mar 21
Nice pillow poster painting nick knack kinda place with candy from all over the world.
Clare Cremin
04:04 28 Feb 21
Great store for home decor & random, delicious, foreign foodstuffs like Keogh’s crisps (Irish brand), Coleman’s mustard etc.
Ben A.
14:06 27 Feb 21
For the purposes of this review, let’s define some terms:(1) shop·ping /SHäpiNG/ – visiting a retail establishment with intent to look over various…
Shiela Raymond
19:31 28 Jan 21
A great place to shop. Free parking and great customer service.
Pippi L.
10:11 17 Jan 21
Cost Plus World Market is one of my all time favorite stores. They are open and it feels relatively safe to shop because of the high ceiling and large…
L R
01:47 15 Jan 21
Great variety of things and good prices but nobody to help on floor if needed.
Michael Mahger.
02:19 13 Jan 21
Almost everything here is unique and special! I love this store because they have all I need for my home with a good quality and price.
Kathleen C.
10:20 10 Dec 20
I was ready to go pick up my order curbside this morning. I was there just a few minutes after 10 am and called the store and was notified that they didn’t…
Jujuba Verde
01:22 30 Nov 20
Word Market for me is one of the best as home decor store , an immense variety of products from all over the world, in addition to food and drinks, snacks, spices etc … with quality and good price. And now, it’s a great option for Christmas shopping.
nadia amin
05:08 27 Oct 20
Unique store, carrying stuff from all over the world. If you are looking for an out of the box gift ideas you must visit this place… I like their own brand of Italian coffee, one of the best.
Rachel I.
15:35 21 Oct 20
Great, Easy curbside pickup Wonderful costumer service Looks like a beautiful store, haven’t been inside but they have been great with there curbside!!!
Pam S.
19:59 17 Oct 20
So glad this place reopened! It is quite honestly one of my favorite spots to come for specialty gift items. Gourmet foods, cool greeting cards, nice…
Bee Rami
01:12 14 Sep 20
This isn’t our local cost plus but we made an online order because it showed that it was the nearest store with the chairs we where looking for. We got an email 2 days later that our order was ready for pick up. We called and confirmed before we made the drive. We got there, informed the cashier we where there for a pick up. She called a sales associate, we waited, she called again, we waited. 25 minutes later someone comes and we think he’s coming our way to confirm our order.. but what he says instead is, “i can’t find two of your chairs, there’s a box there but it isn’t the right color”. Why they where missing after the company send us emails to confirm and the calls we made confirming so we didn’t drive all the way out for no reason.. is not his fault. But instead of making us stand there for 40 minutes, he could have just told us what was going on.. we would have been upset but wouldn’t have waisted our time.
Rodica Carroll
05:10 11 Sep 20
Unique selection of interior accents from arround the world, mostly India. Unique delicacies from arround Western Europe: Germany, Switzerland, England, Belgium a.s.o.Lovely customer service.
Allen Shadgoo
23:02 30 Aug 20
Great prices on furniture. Got 15 % off instantly.
Jennifer Campbell
22:51 29 Aug 20
Fun place for interesting finds. Great wine, beer and mixed drinks selection.
Gloria Michael
11:28 27 Aug 20
It’s worthy of an experience and great people watching too. Stopped in for some light shopping and food.
Ramin Hendizadeh
22:17 23 Aug 20
It was great as always and I ran in to Mr Andrew ,which it was even Better.
nadia amin
04:06 23 Aug 20
Unique store, carrying stuff from over the world. If you are looking for an out of the box gift ideas you must visit this place… I like their own brand of Italian coffee, one of the best.
Raj Makwana
05:47 08 Jul 20
Really nice selection of unique gifts.
Celes 004
00:21 01 Jul 20
Had the items i was looking for. Employees friendly and helpful
Megan M.
15:25 29 Jun 20
I was so happy that this location opened back up! I’ve been researching for a dining set for months and didn’t feel comfortable purchasing online without…
Susan C.
13:08 15 Jun 20
I dropped by the San Dimas World Market on the recent reopening after the COVID store closure. I was looking for a small table for my rental. Mgr. Greg…
Teri M.
13:05 14 Jun 20
I always find great decor for my home here. Great prices and amazing home decor!!!
Jessica C.
12:58 21 May 20
Today I purchased a patio table online/ on-sale with an additional curb side 10% off. I really like the safety protocol San Dimas Cost Plus implemented….
hanna rashidi
00:11 04 Mar 20
Walked in here several weeks ago and had the absolute best customer experience. There was a more senior gentlemen with glasses who helped me set up my customer rewards/ benefits and it made buying half the store so much easier on the wallet. Thank you world market for hiring associates who care for the customers.
Sirena Pendragon
04:11 20 Feb 20
I’m an Indiaphile, so I’ve loved their merchandise since the 80’s. Whenever I’m in the area I always have to pop in and see their latest finds. I love the thick American Indian blankets, their clever cooking gadgets, exotic pillows, rugs, lamps, towels, stoneware… Always a very friendly staff. This location has a free parking lot. It’s a smaller store but still full of plenty to see and buy.
Kindred Cosmetics
03:33 09 Feb 20
I love these heart: champagne glasses they pair well with my HomeGoods dishes.
Kindred Cosmetics
22:59 08 Feb 20
I love these heart: champagne glasses they pair well well with my HomeGoods dishes.
Black Sheep
23:38 11 Dec 19
Almost the same as Pier1 but less sparkly and more bohemian and multi cultural. Also waaaay more affordable with even more variety. Friendly and cheerful staff too. They look adorable in their red aprons.
Michael Coleman
02:48 01 Dec 19
People are very friendly and helpful. Prices are good. Nice selection of beer, wine furniture, knickknacks, and beer.
laura denny
01:04 25 Nov 19
Always so many exciting xmas yummies and goodies that no one else carries here..along with awesome imports and groovy furniture ..free coffee!!!
Amy M.
15:03 24 Nov 19
Anabel was super helpful. My mom purchased a table, chair, and quilts. Anabel checked to make sure all the items were in stock and helped us load the car….
Robert Fredericks
02:34 09 Nov 19
Great place. Great products and unique items. Friendly staff. The only down side is that it can sometimes take forever in the checkout.
Dead Girls
16:36 06 Nov 19
Very nice selection of items cashier’s are very friendly.
Katie L.
21:13 24 Aug 19
Why have I never heard of this place before?!? Cost Plus World Market is such a random store! I LOVE IT! Walk into a store where you can buy furniture,…
Michelle F.
12:59 23 Aug 19
I love this place. I spent an hour and a half wandering around looking at everything. There something I want to buy in every single department. I like just…
Jett Tucker
05:11 20 Aug 19
Really great store! Super huge, best one in LA!
n lan
06:03 17 Aug 19
This is a great place and I love shopping at Cost Plus, but I don’t love that they closed my El Segundo store. 😕 This one in west LA is the closest option, yet far for me, so I probably won’t be there near as much as I used to…bummer.
Nelly Doretha
09:42 24 Jun 19
Fantastic white glove delivery service up 5 flights of steep stairs! Good communication throughout, affordable prices and lovely customer service. Would definitely recommend.
Aida Ghidey
02:10 10 Jun 19
Good customer service. Bathroom could use some restocking and tidying up. Super friendly cashier. Love all the selections.
Aida Ghidey
02:10 10 Jun 19
Good customer service. Bathroom could use some restocking and tidying up. Super friendly cashier. Love all the selections.
Allison Burns
03:38 24 May 19
I have been purchasing rugs from angel rugs for the last 10 years! I have brought friends here, repurchased rugs after old ones got puppy ruined and left a few behind after breakups lol. Great low prices and really good quality. Excited to go back for a purchase tomorrow for my bigger house!!! Thank you from a loyal and happy customer!
Hapagirl
05:29 06 Apr 19
Geraldine was so friendly and genuine while she was helping my mom and me checkout at the cash register. We were approached in the store and asked if we needed any help as well by a different employee. In all it was a nice shopping experience and fabulous customer service. Thank you World Market team!
Reine Prince
02:02 01 Feb 19
Cost Plus World Market’s World Explorer program is one of my favorite customer-rewards programs. Their promos are fun and exciting. I always enjoy shopping here, even when the free coffee or tea’s empty. This particular store boasts an ample parking lot, clean restrooms, and super friendly associates. And the product selection is always fascinating. I’m a fan!
J E
02:01 14 Dec 18
Great shop for everything from food to furniture. They also have a great wine selection too. Hanna on staff there is super helpful and nice. There is lots of easy parking in the back. They often have sales and coupons that stack for great savings. Also a great place to stop for gifts.
J E
08:28 22 Nov 18
Great shop for everything from food to furniture. They also have a great wine selection too. Hanna on staff there is super helpful and nice. There is lots of easy parking in the back. They often have sales and coupons that stack for great savings. Also a great place to stop for gifts.
Jet Boy
23:17 28 Apr 18
Very pleasant and courteous people shop here. Nice change from the usual cutthroat and chaos of a shopping mall 💪😎👍
Product range
They have a wide selection of products in every category of furniture and home goods. The number of available products is vast, and you will be able to choose something to your needs and taste in any niche of home designing. Dining sets, coffee tables, chairs, beds, rugs, sofas, etc. Everything you may need to furnish your place is available on the World Market at an affordable price.
What makes this store good
Affordable pricing
They offer reasonable pricing for good quality pieces from international markets.
Good quality of the products
These are excellent interior pieces that cannot be compared to the quality of IKEA-like stores that offer affordable pricing.
Authentic and unique products from around the world
It’s a great way to make your home stand out; these are not the average widespread products, they’re brought to you from other countries.
Easy & convenient to use
Their website is straightforward; they made everything not to confuse the client. It’s easy to locate the latest sales, and the ‘quick shop’ feature allows you to add the product to the cart without opening an additional browser tab.
Physical stores
They have more than 250 stores available nationwide. You can locate the closest one to you and visit it for offline shopping.
Pricing
Once you take a look at the real product pricing, you’ll note how affordable the World Market store is. Here is a small breakdown of the most popular categories of home goods:- Dining tables starting with $140
- Sofas starting with $250
- Chair starting with $80
- Pillows starting with $9
- Rugs starting with $15
Is this shop legit?
This is an old and reputable store, well-known in the U.S. We’ve also reviewed another store from this family before (Bed, Bath & Beyond). Both of these shops are legit to shop.
FAQ
1Do I need to sign up to make a purchase?
You can shop without getting an account with World Market. However, you’ll have to get an account if you want to participate in the World Market membership and get rewards for your account.
2Can I track my order after the purchase?
Most of the time, yes, but not all the orders can be tracked.
3Do they provide tracking numbers for the shipped packages?
Their website states that sometimes they may ship your package without the tracking number. But you will be able to check the delivery information with their Customer Service.
4What delivery services they use?
They do not state this information anywhere on their website. Since they deliver nationwide, it’s fair to say that it most probably will be UPS, USPS, or FedEx. Freight deliveries will be served by special freight shipping companies.
5Do they have location restrictions?
They do not ship to Hawaii and Alaska at this time. They only ship to 48 states. U.S. Virgin Islands, Guam, Puerto Rico, and APO/FPO deliveries are impossible as well.
6Do they offer gift cards?
They offer both physical and digital gift cards. You can request it to be mailed to your physical address. Clients can also check the balance of the gift card online or cash out (options vary by state, so you’ve got to check the cash-out table first).
