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What Is Valyou: Is It a Legit Company?
Founded in 2014, Valyou is a company that sells high-quality furniture at reasonable prices. The company is owned by a group of friends (including Shaul Rappaport and Efi Bisk) who all share a passion for furniture and design. It offers a wide selection of products, including beds, sofas, dining tables, and more. Valyou also offers a range of customization options, so any customer can create the perfect piece of furniture for their home.
As one of the top companies in the industry, Valyou has an excellent reputation for quality and customer service. Additionally, Valyou gives shoppers 14 days to return any items they don’t like, working toward achieving a 100% satisfaction guarantee. Therefore, this is a legitimate and trustworthy company that has already made a name in the furniture industry.
How Good Is Valyou Furniture?
According to countless happy reviews, Valyou furniture is good quality. The materials are solid and the construction is sturdy. The furniture is also affordable, which makes it a great option for anyone looking for top-notch furniture on a budget.
Valyou Customer Reviews
- Facebook: 4.3 stars based on 517 + reviews
- Valyou website: 4.5 stars based on 297 + customer reports
- Trustpilot: 4.3 stars based on 122 + reviews
“The Loft sofa is a dream come true for those looking to have their home decor be both modern and comfortable. It’s made with high-quality materials that will last through years of use, making it an excellent investment! The fabric could not look more luxurious or feel better against the skin – our dogs love snuggling up on this sofa too.”
“The Feathers sectional couch is beautiful and has such a sturdy construction! It’s perfect for lounging, whether you want to use it as a bed or simply watch TV with your friends. The low profile makes this an ideal addition if space is a bit of concern. The delivery guys were really nice too – they helped bring my new sofa right into our home without any hassle.” (source)
“Our search for the perfect platform bed came to an end when we found the Charm 2.0 bed frame. It’s made of sturdy wood, which means no worries about it sinking or warping over time like other materials can do. The headboard meets our expectations by sitting low enough under the windowsill while still being high enough off ground level. Plus, the online order experience was smooth and easy.”
Negative Reviews & Complaints:
“When I first saw this Solid Wood sectional couch on the website, it caught my eye because of how beautiful its colors were. The firmness also seemed perfect for what we needed. Unfortunately though, shipping took longer than expected. Additionally, they sent us an off-colored fabric with way too many white threads throughout.”
“We were so disappointed when the Feathers sectional didn’t show up. After waiting for months, I’m glad to say that customer service did keep in touch with us and let us know about any delays or issues along our journey for this item – which is why they gave such a wide window of estimated arrival time (about 6 weeks). These things often happen due to COVID restrictions, but waiting all this time was a bit frustrating.” (source)
Does Valyou Have Sales & Coupon Codes?
On average, Valyou releases new coupon codes every 12-14 days. The company also has regular seasonal and holiday sales. Additionally, there’s a huge Sale section on Valyou’s official website that offers attractive discounts in various categories.
How Long Does Valyou Furniture Take to Ship?
Valyou shipping typically takes up to 12 business days depending on the destination. For instance, West Coast deliveries take 1-5 working days, while East Coast orders take around 5-12 days to arrive. The company also requires up to 5 business days to prepare orders.
Does Valyou Ship to Canada?
Yes, Valyou ships orders all over the world.
How to Return Furniture to Valyou?
Valyou’s return policy is relatively customer-friendly. The company gives shoppers 14 days to return their orders if they aren’t satisfied with something. There is a return fee – 20% of the product’s price. Customers should also use the original packaging to return Valyou items.
Where Is Valyou Furniture Made?
Valyou furniture is manufactured in Hawaii, where the company is based. There are also several showrooms.
How Much Does Valyou Furniture Cost?
Valyou sofas start at $1,400 (for items on sale). Smaller loveseats cost around $600 and up. Valyou pieces are often made from expensive materials like mahogany or cherry wood, and they use only the finest fabrics for their upholstery. This explains the higher price point.
Does Valyou Provide Assembly Services?
Yes, Valyou offers the White Glove delivery service that includes unpacking, set-up, and disposal of the packaging.
How to Contact Valyou Customer Service?
Shoppers can reach out to Valyou’s customer service via:
- email – Service@valyoufurniture.com
- phone – 888-913-2008
Thuma Bed vs Valyou
One of the main differences between Thuma Bed and Valyou beds is that the latter have much more to offer. Thuma features only one model called “The Bed”. It’s a sleek wooden bed frame that has a sturdy construction and a simple yet stylish look. It makes an excellent choice for shoppers looking for a good compromise between price and quality.
That being said, Valyou offers a much wider choice of beds in terms of both prices and designs. The company covers various styles, from minimalist models to luxurious, royal-looking bed frames. There are both cheaper and more high-end options compared to Thuma.
And on top of that, Valyou has a bed frame that looks almost identical to the Thuma Bed but costs around $400 less – the Charm 2.0.
Valyou Pros & Cons
- excellent reputation and high quality of products, ensuring a safe shopping experience
- regular sales to help shoppers save more
- covers an incredibly wide variety of items to ensure each customer can find something they need
- international shipping available
- most furniture pieces are easy to assemble
- due to the material quality, Valyou is often not the most budget-friendly option
- restocking fee when returning the furniture
Verdict: Is Valyou Worth the Money?
Valyou is a high-quality furniture brand that offers pieces at a range of price points. While some of its items may be more expensive than others, the overall quality and durability of the furniture are worth the extra cost.