T.J. Maxx

Rating 4.3

Customer Satisfaction: 8.7/10

Category: Clothing & Accessories Stores

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Is T.J. Maxx a Legit Company?

TJ Maxx

T.J. Maxx is a big store chain that was founded in 1976. The company has over 1,000 store locations across the US and abroad, plus an excellent reputation tested over years. T.J. Maxx can also boast of over 3 million followers on Facebook and more than 1.5 million followers on Instagram. Needless to say, T.J. Maxx is a legitimate company that has been around for years and offers a safe shopping experience.

T.J. Maxx Customer Reviews

Positive reviews

Many customers agree that T.J. Maxx does not sacrifice product quality to offer reasonable prices:

“All my make-up, perfume, shampoos, face and body creams, soaps, and so on are only from them! I am buying more items than in the other shops, all are good quality.”

Most shoppers are also happy with the selection this store chain carries, noting that there are always plenty of various goods to pick from:

“I love T.J. Maxx because of their great selection of stock designer items and fair prices. They offer a wide range of clothing, shoes, home decor, accessories, and jewelry. Great place for shopping!”

Negative reviews

However, there are some complaints as well. Most of them mention T.J. Maxx’s physical stores and less-than-perfect customer service:

“I was at the Brier Creek store and was checking out with over $100 worth of items. One item was damaged and I was wondering if it could be discounted. Vikki at the front was very rude and made me feel uncomfortable about even asking, by continuously saying comments about how busy she is right now. She phoned the manager. However, they made us wait 30 minutes to give me a $5 discount. They made me feel like I was doing something wrong, even after buying so many items.”


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T.J. Maxx Credit Card Review

T.J. Maxx credit card is a reward card perfect for people who often shop at T.J. Maxx and want to save on every purchase. The card allows T.J. Maxx customers to receive points and redeem them later, both in-store and online.

How Does a T.J. Maxx Credit Card Work?

For every $1 spent at such stores as T.J. Maxx, HomeGoods, Marshalls, Homesense, and Sierra Trading Post, customers receive 5 points. They can also get 1 point for every $1 spent on other purchases. One point is worth a penny. For every 1,000 points, shoppers get a $10 reward. After collecting enough points, customers can use them to shop at T.J. Maxx.

What Credit Score Is Needed for a T.J. Maxx Card?

Customers need to have at least 620 credit score points to apply for the T.J. Maxx credit card.

How to Cancel a T.J. Maxx Credit Card?

To cancel a T.J. Maxx credit card, customers should call 800-952-6133 if it’s a T.J. Maxx Rewards Card and 877-890-3150 if it’s a Platinum MasterCard.

Where Can I Use My T.J. Maxx Credit Card?

Customers can use the T.J. Maxx credit card to shop at all stores that belong to the T.J.X family: T.J. Maxx, Marshalls, Homesense, HomeGoods, and Sierra Trading Post.

How to Close a T.J. Maxx Credit Card?

To close the reward credit card by T.J. Maxx, customers should call 877-890-3150 (if it’s a Platinum MasterCard) or 800-952-6133 (if it’s a T.J. Maxx Rewards Card).

How Do I Cancel My T.J. Maxx Credit card?

Canceling a T.J. Maxx credit card requires a simple phone call at 800-952-6133 for reward cards or 877-890-3150 for Platinum MasterCards.

What Bank Issues T.J. Maxx Credit Card?

Synchrony Bank is the one that issues credit cards by T.J. Maxx.

Where Can a T.J. Maxx Credit Card Be Used?

T.J. Maxx credit cards can be used at any store that accepts MasterCard. That being said, only when shopping at the T.J.X chain, customers can get the best rewards.

How to Get Cash from T.J. Maxx Credit Card?

Shoppers can withdraw cash from their T.J. Maxx credit cards using any ATM that works with MasterCard (which is pretty much any ATM all across the country).

Frequently Asked Questions

What time does T.J. Maxx open and close?

Most T.J. Maxx locations open at 9 am and close at 9 pm Monday to Saturday. On Sundays, the stores usually open at 11 am and close at 6 pm.

When does T.J. Maxx restock online?

T.J. Maxx online stores are restocked several times a week (from 3 to 5 times on average).

Where can you buy T.J. Maxx gift cards?

T.J. Maxx gift cards are usually available in all stores that belong to the T.J.X family.

Where does T.J. Maxx get their products?

T.J. Maxx typically gets its handbags, cosmetics, perfumes, furniture, and other goods from other department stores (during the end of the season when the stores want to get rid of merchandise or when there are store cancellations). T.J. Maxx may also get their merchandise directly from manufacturers when the latter make too much of a product. The company may also get the goods from stores that close for good and wish to dispose of their merchandise.

Where does T.J. Maxx get their clothes from?

In most cases, T.J. Maxx gets its clothes from other department stores or directly from manufacturers.

How long does T.J. Maxx refund take?

T.J. Maxx refunds typically take around 7 business days. In some cases, they may take up to 14 days.

How long does T.J. Maxx take to ship?

T.J. Maxx usually delivers orders within 10 business days. The duration typically depends on the shopper’s location and how busy the season is.

How is T.J. Maxx so cheap?

T.J. Maxx can set budget-friendly prices because the company usually buys its goods from manufacturers that make too much or stores that overbuy. T.J. Maxx also takes advantage of seasonal and closeout sales.

Where can I use a T.J. Maxx gift card?

Shoppers can use T.J. Maxx gift cards at any T.J.X location, including T.J. Maxx, Marshalls, Homesense, HomeGoods, and Sierra.


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