Rating 4.2

Customer Satisfaction: 8.6/10

Category: Furniture Stores

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The Inside Furniture Quality: Is It Worth It?

The Inside Reviews

The Inside was founded in 2018, aiming to make shopping for custom furniture as easy and accessible as ever. The company uses a sustainable supply chain and quality materials, so every item is made to last.

Even though The Inside is a young company, it has plenty of happy reviewers and over 100K followers on Instagram. Additionally, the company was mentioned by such trustworthy media as Elle Décor, The New York Times, House Beautiful, Business Insider, and more. Needless to say, this is a legitimate company that’s certainly worth testing out.

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Inside Furniture Reviews


The Inside Furniture Reviews & Ratings

Most of The Inside Furniture reviews can be found on the online store’s official website. This is quite handy, as shoppers can see what other customers think when looking at the items they are considering buying.

Now, most shoppers are very happy with their orders, noting that the furniture looks much better in real life and can boast of quality construction – “When these arrived, they more than exceeded my expectations, were beautiful and well-constructed, and the buying experience was very easy. I will definitely be ordering more furniture from The Inside.” (source)

Customers also note that The Inside offers great customer support regardless of the situation (whether shoppers need some help picking the fabric or, let’s say, there are delivery delays) – “It’s so rare to have a company stand by their products and make the effort to fix things for customers. I wouldn’t hesitate to order from The Inside again because I love the bench and I’m super impressed with their customer service.”

As for the rare complaints, they are typically centered on occasional shipping issues. Additionally, some shoppers note that it may take longer to reach customer service, but this usually depends on the season.


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The Inside Custom Upholstered Sofas & Sectionals

The Inside Custom Upholstered Sofas & Sectionals Review

The Inside offers three upholstered sofas: Classic, Modern, and Sectional. They differ in size, so there’s a suitable option for almost any living room. However, what unites the Inside custom sofas is the impeccable style. They look modern but cozy, with large cushions for comfy lounging and tall backrests.

Of course, shoppers can customize their sofas by The Inside. There are dozens of upholstery options, including both simple monochromatic designs and bold patterns. Shoppers can also choose the color of the legs.

And here’s more great news: The Inside offers White Glove Delivery with its sofas. Therefore, shoppers don’t have to worry about the assembly process.

The Inside Custom Upholstered Chairs

The Inside Custom Upholstered Chairs Review

Custom upholstered chairs by The Inside can easily spruce up any dining room or complement the existing furniture setup. The upholstered chair collection includes 6 different styles. Therefore, shoppers are very likely to find an ideal model that would meet their specific requirements.

Now, the company uses sturdy wood for its custom chairs. The upholstery variety is truly impressive and includes such fabrics as natural linen, cotton, polyester, and blends. There are numerous designs to choose from, but shoppers can also order fabric swatches first if they are feeling hesitant. All fabrics by The Inside go through durability tests, and many of them are kid- and pet-friendly.

The Inside Custom Upholstered Beds

The Inside Custom Upholstered Beds Review

The Inside has a lot to offer to shoppers looking for a unique piece for their bedroom. There are 9 bed models available, all featuring beautiful customizable headboards. The bed prices start at $799 for the Queen size.

Shoppers note that The Inside beds are sturdy and reliable, which means they are worth the price – “I love this bed! Assembly was fairly easy and this thing is sturdy – no squeaking and rocking of the base and headboard after it’s been assembled.” Of course, the fabric quality is great too, with bright prints and extra-neat seams.

The Inside Custom Upholstered Room Dividers

The inside Dividers

Adding a room divider by The Inside can do two things: zone the room and add a beautiful décor piece to freshen it up. The company offers 3 models, all made using sturdy wood. The upholstery goes on both sides, so these room dividers are beautiful all around.

Shoppers need to keep in mind that these screens are quite heavy. This is proof of their quality, but it could also mean difficulties moving for some users. The Inside room dividers are 72” tall. This should be enough to give shoppers some privacy, whether they want to zone the room or use the divider to hide behind when changing.

The Inside Outdoor Furniture

The Outdoor collection by The Inside includes throw and lumbar pillows, the Cabana chair, and the Cabana stool. There are also sets, all created for comfortable lounging outside.

Prices start at $39 for pillows and $59 for stools. The Cabana chair starts at $129. Of course, the final price will depend on the fabric choice. It’s worth mentioning that shoppers can save more when buying in bulk (sets).

The Inside Cabana Chair

The Inside Cabana Chair

The Cabana chair by The Inside is made using durable pine wood. The weight limit is 225 pounds, so these chairs are rather supportive and should easily withstand regular use. Shoppers can choose beautiful upholstery among dozens of options, including modern prints, bohemian designs, and traditional patterns.

This chair folds flat for easy storage, which can save users a lot of space during the colder months when lounging outside is not optional. Additionally, the back of the Cabana chair can be adjusted to three positions. This gives shoppers more comfort options.

The Inside Outdoor Throw and Lumbar Pillow

The Inside Pillow Review

In the outdoor collection, The Inside offers two types of pillows: throw pillow and lumbar pillow for enhanced back support and comfort. Both use polyester fiber filling. It is springy and sturdy but nicely molds to the shape of the body, which is ideal for comfortable lounging.

Outdoor pillows by The Inside use fade-resistant fabric. Therefore, they will not lose their beautiful color even when exposed to the sun regularly.
Customers note that these pillows look great in real life and can boast of exceptional quality – “The pillow is firm and very well made! It is sturdy and will hold up! I am extremely happy with the two pillows I ordered. The colors are vibrant. The shape and size are exactly what I expected. I would definitely order again.”

The Inside Discounts and Promotions


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At the time of writing this The Inside furniture review, the company was having an ongoing referral program. For each friend who makes a purchase over $199, customers can get a $50 Visa Gift Card. Additionally, their friends will receive $50 off their first purchase (but it has to be $199 minimum).

Shoppers can also join the Trade Loyalty Program and receive multiple benefits, including 15% off all orders and tax-exempt purchasing. The program also includes a $75 reward for friend referrals and complimentary swatches.

The Inside Shipping Policy

The Inside charges shipping based on the order total. Shoppers will see the estimated costs during the check-out.

The company uses FedEx to handle delivery, which typically takes up to 11-15 days after the furniture has been made. Users need to remember that The Inside sells custom furniture that is made to order. Therefore, they might have to wait for a few weeks for their furniture to be made and shipped out.

As for the sofas and sectionals, The Inside offers White Glove Delivery on these items. The carrier will allow shoppers to choose a convenient delivery day and time. The delivery team will unpack the furniture, set it up in a room the customers choose, and get rid of any debris and packaging.

The Inside Return Policy

The company offers a 30-day return window with every order. Refunds are typically processed within 2-3 days after The Inside inspects the furniture. The company also encourages shoppers to use the original packaging if possible.

Final Sale items are not eligible for returns. Shoppers also need to remember that shipping fees are non-refundable as well.


Is The Inside a legit company?

Yes, The Inside has many loyal customers and impressive media coverage. It’s a legitimate company that is completely safe to buy from.

Who owns The Inside furniture?

Christiane Lemieux is the founder and owner of The Inside.

Where is The Inside furniture made?

The Inside furniture is made in multiple facilities across North America.

How to contact The Inside?

Shoppers can reach the company via email – They can also schedule a call via the form on the company’s official website.


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