About the Company: Is Simpletire Legit?
Simpletire was founded in 2012 by brothers Josh and Andy Chalofsky and theirfriend Kenny Pratt. The founders of the company wanted to make the daunting task of getting replacement tires much easier and smoother. These days, Simpletire has thousands of loyal customers.
Simpletire was mentioned on such media sources as Forbes, Finalist, Inc., and more. Additionally, the company has more than 15k followers on Instagram and over 33k followers on Facebook. Needless to say, Simpletire is a legitimate company and safe to buy from.
Simpletire Quality Review: Is It Worth It?
Most Simpletire reviews mention that the company offers quality tires for a reasonable price. Many users note that they would gladly order from the company again since they are rather satisfied with the product quality.
Nonetheless, there are a couple of complaints mentioning defective tires. This issue is pretty rare, however, and Simpletire always tries to handle such incidents as soon as possible.
How Does Simpletire Work?
Simpletire makes replacing tires as easy as it can be. All shoppers need to do is go to the company’s official website and find the suitable tires in the catalog (searching by the vehicle type, the tire size, the brand, or the tire type).
Then, users need to choose where they want their tires to be shipped to. It can be either a local tire shop or the user’s doorstep. If it’s a local shop, the next step would be scheduling an appointment. Users are free to choose a convenient time when they are ready to get their new tires installed.
Simpletire Customer Reviews & Ratings
Simpletire has plenty of reviews online, which proves the company is quite popular.
There are over 800 customer reports on Sitejabber with an average rating of 4.5 stars. Simpletire also has more than 1,100 reviews on Reseller Ratings (4.12 stars). Plus, there are over 1,900 customer comments on the company’s Facebook page, with an average rating of 4.3 stars.
Now, the majority of Simpletire customers are happy with the company and its products. Users also note that Simpletire is usually swift with deliveries.
Customers are also happy with the variety of options the company offers and the smooth shopping process:
“I found their site and they had more tires to choose from than anything on the net. Tires showed up in 3 business days. A great overall experience. Would highly recommend them to anyone.” (source)
Among the complaints, users mostly mention a slow response from customer service. Additionally, some shoppers note that it can be hard to reach the support team, as they have to go through automated recordings first.
However, trying to reach the company’s help center is not usually that hard, as Simpletire just has busier days occasionally.
The Most Popular Tire Brands
How Long Does Simpletire Take to Ship?
On average, the company usually takes 1 business day to process orders and 2-4 business days to deliver the tires. Of course, the shipping time would depend on the shopper’s location. But in most cases, users receive their tires from Simpletire quite fast.
Does Simpletire Charge Tax?
Yes, Simpletire charges tax, just like any other retailer in the US. The prices on the company’s official website usually do not include taxes. However, shoppers can see the full amount during the check-out (including taxes, protection plans, and installation fees).
Why Is Simpletire Cheaper Than Tire Rack?
One of the main reasons why Simpltire is cheaper than Tire Rack is that the latter has been in business longer. Therefore, Tire Rack has a more expansive marketing campaign and a more recognizable name, which allows the company to set higher prices.
Additionally, Simpletire covers a much wider range of tire brands. This means the company can offer more affordable brands, which makes Simpletire more suitable for budget shoppers.
On top of that, Simpletire offers more frequent discounts and promos, which helps the company cut the prices even more.
Now, each Simpletire product comes with a manufacturer’s warranty. The coverage and conditions may differ depending on the brand. However, most of them include repair or replacement of the tires that arrive with defective materials or workmanship.
Additionally, Simpletire offers its Road Hazard Coverage. This service offers protection for the customers when their tire fails due to puncture, road impact, bruise, etc. In this case, users can get up to 100% of their tire cost and monetary reimbursements needed for repairs.
This warranty by Simpletire covers 3 years of tire use. In most cases, the Road Hazard Coverage costs around 10% of a tire’s price.
Simpletire Promotions & Discounts
Luckily, Simpletire has regular sales and discounts to help shoppers save more on every purchase.
At the time of writing this Simpletire review, the company was having a fall sale (up to 30% off on selected tire models), a winter tire sale (up to 30% off on winter tires), up to 30% off on Yokohama tires, and a light truck sale (up to 30% discounts).
Additionally, Simpletire has a friend referral program. Shoppers can get a $10 reward when their friend makes the first purchase. At the same time, the new user would receive up to 20% off their first order. So, it’s a win-win for everyone.
The company also offers rebates (up to $100) on select tires when shoppers buy 4 at once.
And it doesn’t end there: shoppers can also save up to 20% by signing up for the company’s newsletter.
There is also a 5% military discount. Plus, let’s not forget about the free shipping the company offers with every tire that it sells.
Simpletire Shipping Policy
As mentioned before, Simpletire offers free shipping on every order shipped to a FedEx pickup location or one of the company’s installer partners.
However, shoppers should know that there is a nominal handling fee on tires shipped to another business or the user’s residence.
Free shipping is available for all orders within the contiguous United States only.
Simpletire Return Policy
The company makes online shopping for replacement tires as safe as it can be. Thus, Simpletire gives shoppers 30 days from the delivery date to return the tires that don’t work for them. Of course, the tires have to be unused (which means they shouldn’t have been mounted or driven on either).
Once Simpletire receives the tires and checks them, the refund will be processed. There is a handling fee, though: $15 per tire.
Here’s the good news: shoppers who have ordered the wrong size can place a new order with the correct one, and they wouldn’t have to pay the handling fee.
Simpletire Pros & Cons
- thousands of tires to choose from, which allows Simpletire to offer a wider variety than most of the competitors
- free shipping and easy returns
- easy-to-navigate website for a smooth shopping experience
- warranties on every tire and special protection coverages to ensure customer protection
- sometimes, the customer service representatives can be more challenging to reach (depending on how busy the day is)
- occasional delivery delays are possible (but not frequent)
Who Owns Simpletire?
The founders and CEOs of Simpletire are Andy and Josh Chalofsky.
Where Is Simpletire Located?
The company’s headquarters is located in Trevose, PA.