Rating 4.2

Customer Satisfaction: 9.3/10

Category: Furniture Stores

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What Is a Rugs USA Store?

Rugs USA Reviews


Rugs USA is an online retailer that sells quality rugs available in an impressive variety of designs and sizes. The company also offers a selection of accessories. They include lamps, rug pads, and poufs. Rugs USA is one of the rare few who has managed to keep their prices affordable and quality – consistent. Guys at Rugs USA make sure to maintain close relationships with the designers and manufacturers to curate their collections online, cut the middleman, and offer better prices to the customers. What sets Rugs USA apart from most competitors is the fact that this online retailer shows shoppers how the rugs look in real interiors. Rugs USA encourages customers to upload their pictures after the purchase. Therefore, each new shopper can see how the rugs fit into different interior styles and work with various furniture types.

Is Rugs USA Worth It?

Is Rugs USA Legit?

Rugs USA review The company was founded in 1998. Therefore, it’s safe to say that Rugs USA is a well-established brand with a good reputation. Rugs USA is a legitimate company that has a good reputation tested over the years. It’s a reliable online retailer that sells quality rugs and excels at customer service. The company even has a 30-day return window for your peace of mind. Therefore, it’s safe to say that Rugs USA is worth buying from.

Rugs USA Quality Review

Overall, Rugs USA rarely disappoints shoppers when it comes to quality. Their rugs are well-made and can withstand regular use and lots of traffic. It’s also worth noting that most of the Rugs USA models arrive the same as pictured on the website. This means you don’t have to worry that your new rug might disappoint you. And even if it does (for whatever reason), there’s still the 30-day return window. To tell the truth, most shoppers are also surprised with the fact that Rugs USA offers such good quality for such affordable prices. That is why Rugs USA can be an excellent option for budget shoppers who are looking for long-lasting home accessories.

Rugs USA Customer Reviews & Ratings

Rugs USA Quality Review Rugs USA has over 400 reviews on Sitejabber with an average rating of 4.06 stars. On TurstPilot, the company holds a 4.6-star rating based on more than 2,600 consumer reports. Additionally, there are thousands of reviews on the company’s official website. You can open any product you are considering and read about other shoppers’ experiences, plus check how each rug looks in real interiors. Now, one of the company’s fortes is the impressive selection that it carries. There are rugs suited for virtually any taste. You can find various designs, colors, patterns, and sizes. The styles include bohemian, vintage, shaggy, and minimalist rugs. There are also washable and outdoor models available. Needless to say, with such a great selection, there’s a suitable rug for almost any shopper. The overwhelming selection by Rugs USA is also paired with reasonable prices. Therefore, it’s a great marketplace for those shoppers who don’t want to spend a fortune on home décor (but still wish to find something quality-made). It’s also worth mentioning that the company’s website is extremely easy to navigate. Naturally, this makes the shopping process much more pleasant. Of course, some of the cheaper Rugs USA models might not be that sturdy. So, to make sure you know what you’re getting, dedicate some time to browsing the reviews of the rug you are planning to buy. It’s also possible to encounter shipping issues. However, the fault might not be with Rugs USA but with the delivery company. Still, that’s something you might want to keep in mind.

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Rugs USA Promotions, Discounts & Coupon Codes

Up to 75 % OFF

Rugs USA

Up to 75 % OFF

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At the time of writing this Rugs USA review, the company had a Friends & Family Sale, with up to 75% discounts. Rugs USA also has a huge “Deals” section on its website. You can find plenty of discounted items on any given day.

Rugs USA Shipping Review

Rugs USA offers free shipping on all orders (this applies to the contiguous United States). The company uses FedEx ground shipping for most orders. For larger items, Rugs USA may use PS Freight, XPO Logistics, or R + L Freight. The company usually processes the orders and passes them to the shipping carrier in 2 business days. On average, Rugs USA takes around 2 to 7 days to ship depending on the shopper’s location.

Rugs USA Return Policy

Rugs USA offers fuss-free returns within 30 days from the delivery date. If you aren’t 100% happy with your order, you need to apply for a return on the company’s website (or contact customer service). Once your inquiry is processed, you will receive a FedEx return label. After Rugs USA gets your return items, you will receive a refund minus the shipping cost.

Rugs USA Best Sellers

The most popular items on the Rugs USA website are:
  • Moroccan Trellis Area Rug
  • Jute Braided Area Rug
  • Solid Braided Indoor/Outdoor Area Rug
  • Moroccan Tasseled Area Rug
  • Distressed Persian Rug
  • Floral Ornament Rug
  • Handwoven Chaste Area Rug
  • Moroccan Trellis Area Rug

Moroccan Trellis Area Rug

Moroccan Trellis Area Rug Review

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The Moroccan Trellis Rug by Rugs USA is available in 10 colors and 6 shapes (including oval, square, round, and even octagon, but not for all colors). There are also more than 10 size variations you can choose from. The prices of these rugs start at $28. The final price is going to depend on the size that you pick. For example, the largest option is $528, which measures 12 by 18 feet. The coolest thing about the Moroccan Trellis rug is that it can easily fit into almost any interior. The rug is not overpowering but can become a nice accent in the room. Plus, with such a variety of colors, it’s quite easy to pick something to match your room style.

Jute Braided Area Rug

Jute Braided Area Rug Reviews

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Starting at $41, the Jute Braided rug is available in 4 color variations. This is a sleek minimalist rug that has a rather sophisticated vibe to it. It is easy to incorporate into existing interiors, especially if you are a fan of simple yet stylish designs. The Jute Braided rug comes in 5 shapes and 12 sizes. This is a hand-woven model that uses 100% natural jute. Therefore, it might start shredding a little with time, but it shouldn’t be too critical.

Moroccan Tasseled Area Rug

Moroccan Tasseled Area Rug Review

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This cozy, vintage-looking Moroccan Tasseled rug starts at $28. There are 6 colors and 5 shapes available. The most expensive option for this model costs $665 (for the largest size – 12 x 18 feet). The Moroccan Tasseled rug is machine-made using durable synthetic fibers. It’s fluffy enough to create a warm, cozy ambiance in the room (and offer enough padding for your feet). At the same time, the Moroccan Tasseled rug is easy to clean. Even vacuuming on this rug does not require that much effort.

Rugs USA Outdoor Rugs

Rugs USA Outdoors Review

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Rugs USA carries an impressive selection of outdoor rugs. They cover various styles, including vintage, minimalist, nautical, floral, and much more. The most popular models among outdoor rugs are Solid Braided rug, Gris Border rug, Moroccan Diamonds rug, and Wavy Chevron rug. All of them can be used both indoors and outdoors. The prices for Rugs USA outdoor models start at $26. They are available in a wide range of sizes and shapes, so it’s easy to find something to cover your needs, regardless of the size of your outdoor area. These rugs are very easy to sweep and clean. They are quite sturdy and can hold up well with a lot of traffic. Braided Rugs USA models sometimes start shedding with time, but it shouldn’t be too serious. Just make sure you don’t leave your outdoor rug in extreme weather, and you should be good.

Shag Area Rugs

Shag Area Rugs Reviews

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For those who want to add a cozy, welcoming vibe to the room, Rugs USA offers a wide variety of fluffy shag area rugs. Prices start at $26. Shag rugs by Rugs USA come in an impressive array of styles and colors. You can find both neutral shades and bold statement pieces. Most of them feature a machine weave, which makes these shag rugs sturdy and durable. The shedding is quite rare, even when there’s plenty of traffic in the room. Some of the colors may differ in real life (look brighter or a bit duller, depending on the model). Additionally, among the shag rugs by Rugs USA, there are thinner models that don’t feel that fluffy. Therefore, you might want to check the reviews to avoid any disappointment when you receive your new rug.

Verdict: Is Rugs USA Worth It?

Given the impressive variety of styles and sizes, combined with affordable pricing and customer-friendly shopping conditions, it’s safe to say that Rugs USA is worth your money. There’s a rug suited for any taste and budget. Therefore, Rugs USA is very likely to satisfy a wide range of users.


  • impressive selection of items suited for different types of interiors
  • reasonable prices without sacrificing the quality of the rugs
  • 30-day return window to guarantee customer satisfaction
  • professional and caring company representatives that deal with shoppers’ issues fast and effectively
  • daily sales to help shoppers save more money
  • free shipping on all orders
  • plenty of users’ photos showing rugs in different interiors to help shoppers make the best choice possible


  • no exchanges, so you will have to apply for a refund and order again in case you want to exchange a rug
  • shipping available only for the contiguous US
  • while the company ships to Canada, the fees are quite high


Where is Rugs USA located?

Rugs USA is headquartered in New York, NY.

Where are Rugs USA rugs made?

Rugs USA works with different manufacturers. However, most of their rugs come from Turkey and India.

Are Rugs USA rugs washable?

Yes, but not all of them. The company has a dedicated “Washable” category where you can find plenty of rugs suited for a machine wash.

Why is Rugs USA so cheap?

The main reason why Rugs USA items are so cheap is that the company works closely with trustworthy manufacturers and conducts its business online. It doesn’t have to pay for physical stores and keeps its collections in-house. Therefore, Rugs USA eliminates the middleman, saving money and keeping the prices reasonable.

Where to buy a Rugs USA rug?

You can purchase Rugs USA rugs and home accessories on the company’s official website –

Is Rugs USA safe?

Yes. Rugs USA is a legitimate company with a long history in business and thousands of positive reviews. Therefore, it is safe to buy from.

Does Rugs USA always have sales?

Yes, Rugs USA always has items on sale in the “Deals” category. Additionally, the company always has holiday and seasonal sales as well, plus special offers from time to time.

How much does it cost to ship a rug back to Rugs USA?

The return shipping cost would depend on your location. The fee will be automatically calculated and deducted from your refund amount. The return cost will be displayed once you request a return.

How to contact Rugs USA?

If you have any questions, you can contact Rugs USA via one of the following channels:
  • phone: 1 (800) 982-7210 (Mon – Fri 9 am – 11 pm EST; Sat – Sun 9 am – 6 pm EST)
  • email via the company’s request page
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