What is Ruggable?

Ruggable rugs review

Founded in 2010 by Jeneva Bell, Ruggable makes unique 2-piece rug sets that include a machine-washable cover and a non-slip pad.

The main goal of the company is to help shoppers stop worrying about occasional spills and destroyed rugs while making their homes cozier and more stylish.

All Ruggable top covers are low-pile, water-resistant, and stain-resistant. Because the rugs are quite thin, they are meant to easily fit in a home washing machine to help users enjoy more convenient clean-ups.

The company also makes washable doormats and outdoor rugs.

Another cool thing about the Ruggable rugs is that they are not chemically treated during the manufacturing process. This makes the Ruggable products safe for your whole family, as they won’t expel any harmful off-gassing.

It’s also worth mentioning that the rugs are made in the US using imported materials from certified suppliers.

Ruggable Customer Service Reviews & Ratings

Ruggable Reviews

The Ruggable Rug reviews may seem a bit contradictory, so let’s take a closer look at them.

On the company’s website, most of the products have a five-star rating. The rest fall somewhere around 4.5, which is also pretty good.

Shoppers appreciate the Ruggable’s ease of use and the ability to swap the top cover for a different design instead of buying a whole new rug. Such versatility also offers great value for money.

Users also note that Ruggable rugs feel pleasant to the touch – “This rug was even more beautiful in person and is SO incredibly soft”.

This may come in handy if you enjoy walking around your home barefoot or have young kids who might be crawling around.

Many reviewers note that their Ruggable rugs can withstand regular washing and come out the same, without losing their color – “I have already washed this rug several times and it still looks great”.

However, some note that some of the Ruggable rug models may end up curling at the ends after washing. Some reviewers also complain that the pictures on the website may be a bit off.

On their Facebook page, Ruggable Rugs have a 4.3-star rating (based on the opinion of 3,000 users). At the same time, the

On Amazon, Ruggable indoor rugs have an average rating of 4 stars, with 63% positive reviews.

Most of the happy customers are either pet owners or parents (or both) who appreciate the ease of cleaning with this rug brand.

Most of the negative reviews mention that the edges of the rug start curling up with time.

However, some of the customers note that “It’s important to dry the rug at the correct temperature. I dry mine on low and have not had a problem with the edges curling yet”

So, it seems like the edge curling issue might not be as critical as we thought.

Ruggable Rugs Quality Review

Ruggable reviews

Since the company has a rather unique approach, it’s natural to wonder: do Ruggable Rugs work?

And the answer is yes, if we look at the overall picture.

Ruggable rugs are washable and easy to get the stains off, according to the reviews. Because they are rather thin, the rugs fit in regular washing machines.

Therefore, it’s safe to say that the company did not lie when saying their rugs allow for fuss-free cleaning and worry-free use.

At the same time, not all types of cleaning can be so effortless. Some of the reviews note that vacuuming the Ruggable rugs can be quite challenging.

Because these rugs are more on the thinner side, they can be sucked up by the vacuum rather easily (especially around the edges).

Therefore, you might have to use a smaller attachment (or even a handheld vacuum if you have one) to clean your Ruggable rug without getting frustrated.

Ruggable Thin Rugs Review

Ruggable Thin Rugs Reviews

While the company has launched their new Plush collection, their thin indoor rugs still remain the most popular choice among customers. They come in different styles and colors, so there’s an option for pretty much any interior.

Additionally, the company has grouped them by style and print on the website, so it should be more comfortable for you to shop across the categories according to your preferred style.

Now, the Ruggable does not sell square rugs, but there are plenty of size variations to choose from nonetheless. Round rugs are available in an impressive variety of colors and patterns (in sizes 6 and 8 feet).

The Area Rugs vary in sizes from 3 x 5 to 9 x 12 feet. You can also pick among their Runners, which are available in sizes 2.5 x 7 and 2.5 x 10 feet.

Now, you can buy each thin rug with a Ruggable Pad or get the cover only (if you already have the pad). There are two pad options available: Classic and Cushioned. The Classic Ruggable Pad is 1/8 inches thick (4 millimeters).

The Cushioned option is 2/5 inches thick (10 millimeters). The Classic model is recommended to be used under the doors or rolling furniture, while the Cushioned Pad is great for those areas where you might be standing for longer periods (for instance, near the sink while doing the dishes).

All Ruggable pads are made of 100% recycled polyester, with a thermoplastic rubber bottom (a non-slip latex-free material you can often find in yoga mats).

The Ruggable covers are made of polyester using a water-resistant barrier (polyurethane). You can buy covers separately to change your interior easily.

Most users agree that such an approach is super convenient and helps them save money on new rugs.

Many reviewers also agree that the Ruggable thin rugs are pleasant to the touch, although some prefer thicker models and think about switching to the Plush collection.

Because the corners of Ruggable covers have an extra layer of silicone, they stay in place and do not typically require readjustments.

At the same time, some customers note that getting the cover back onto the pad can be a bit tricky, especially after washing.

The prices start from $109 and vary depending on the style and the size you choose.

Ruggable Outdoor Rugs Review

Ruggable Outdoor Rugs Reviews

“Fresh rugs in fresh air”, that’s how the company describes their outdoor rugs, claiming that they are fade-resistant and super easy to clean.

The Ruggable outdoor rugs use thicker fabric and a textured weave, so they feel quite sturdy and promise durability in use.

The Outdoor rugs work with the Classic Pad only, which you can buy once and then purchase extra covers if you want to spruce things up a little. The cover in the Outdoor models is made of polyester.

Just like the thinner indoor rugs, the Outdoor selection uses a water-resistant layer of polyurethane, which should make the cleaning process easier. The Outdoor rug covers are 1/8-inch thick, with extra 1/16 inches around the sewn edges.

Because the Ruggable outdoor rugs are made using a thicker weave, they are meant to withstand different weather conditions. At the same time, the company recommends taking your outdoor rug inside during heavy rain seasons and winter.

Additionally, some reviews note that the rugs tend to fade in the sun pretty fast – “I completely understand that when something is left in the sun, it will fade. I fully expected this to happen to our rug, but not within six weeks”.

However, this issue does not apply to all of the designs, which means it might depend on the color that you choose.

That being said, the majority of Outdoor Ruggable Rugs reviews are positive. Many shoppers appreciate that these rugs are easy to keep clean.

They fit in most washing machines and are “easy to sweep off, which is especially cool for my concrete slab of a backyard”.

We were also impressed by the variety of available designs and colors, which isn’t that common among outdoor accessories.

The prices start at $90 and vary based on the size and the model you choose.

And speaking of the outdoors, the Ruggable also cells doormats. Just like the rugs, their doormats are washable.

They also use dirt-trapping bristles to make sure you don’t make too much of a mess in your hallway.

Each doormat costs $149. Some of the designs can be personalized with a monogram.

Ruggable Washing Instructions

Ruggable reviews

All Ruggable covers are suited for a machine wash. They are designed to fit standard home washing machines, but for better results, the company suggests a couple of guidelines:

  • for doormats, runners, 6-feet round rugs, and rugs measured 3 x 5 or 5 x 7 feet, use a minimum washer size of 2.2 cubic feet (and up);
  • for 8-feet round rugs and rugs measuring 6 x 9 or 8 x 10 feet, the recommended minimal washer size is 3.8 cubic feet and up;
  • for rugs measuring 9 x 12 feet, use a washer that has the capacity of at least 4.2 cubic feet (and up).

It is advised to wash your Ruggable covers on a cold water setting using mild detergents. Avoid products that contain bleach (otherwise, your rug can end up losing its color or getting stained).

If you use a dryer, make sure you set it to low heat. You can also hang your Ruggable cover to air dry.

The same rules apply to the Outdoor rugs. However, don’t forget to sweep off any debris before transferring the cover to a washing machine.

As for the Ruggable Pads, they need to be spot-cleaned only.

You can use warm soapy water to wipe the surface of the pad and hang it to air dry afterward (or leave it to dry flat). Sounds easy, doesn’t it?

Ruggable Promotions & Discounts

Ruggable reviews

For first-time shoppers, there’s a 10% discount if you subscribe to the Ruggable website and agree to receive offers and promotions via email. Currently, you can also take advantage of the 15% discount on all Star Wars Rugs using the promo code MT4.

The company also offers the Spill Club program. By becoming a member, you get a Spill Point for every dollar you spend on Ruggable.com. Later, you can convert the

Spill points to cash savings (for instance, 100 points can give you a 10% discount).

The company also has a referral program.

If you refer a friend who purchases from Ruggable, you can get a 15% discount.

Keep in mind that discounts do not apply to sale items and can’t be used with gift cards.

The company also offers the Afterpay service that allows shoppers to pay for their rugs in 4 equal installments without additional interest.

Are Ruggable Rugs Worth It?

Ruggable rugs review

The main goal of the company is to make your home a place where you don’t have to worry about spills and cleaning.

Each Ruggable rug is super easy to care for, which could come in handy if you have kids, pets, or simply don’t want to waste your time and energy trying to get every little stain out of your rug.

All you have to do is throw it in the washer, and you’re good to go.

Because of the company’s innovative idea and the ease of use their rugs offer, we can assume that the Ruggable Rugs are worth a try.

We would also like to cover the pros and cons:

Pros

  • Machine-washable design, which makes cleaning super easy
  • Available in an incredibly wide variety of colors and designs, so there’s a suitable option for virtually any interior
  • Latex-free and hypoallergenic, which makes these rugs suitable even for sensitive users
  • Each rug is made-to-order, which means the company is environmentally-conscious
  • The company offers discounts and a referral program, allowing shoppers to save a few bucks on their purchases
  • Ruggable covers are pretty thin, therefore they can be used under doors or furniture
  • There’s a Cushioned Pad available if you require more padding
  • The company has a Plush collection, where you can find fluffier rugs that are machine-washable as well
  • All Ruggable covers are water-resistant, which means you can protect your floors from liquids
  • Both indoor and outdoor rugs are available, so you have plenty of options to choose from (+ doormats)
  • The company offers free exchanges

Cons

  • Larger Ruggable covers may not work for all home washers, so it’s better to check the company’s washing recommendations and your machine size before making a purchase
  • The edges of the Ruggable covers may curl up after washing, if you use the wrong temperature setting or attach the cover too tightly over the pad
  • Ruggable samples aren’t free, which may disappoint some customers
  • The returns aren’t free (they include a processing fee)

Frequently Asked Questions

Are Ruggable pet-friendly and washable rugs?

Yes, all Ruggable rugs are pet-friendly and are designed to be washed in standard home washing machines.

What is the return policy for Ruggable and how much does it cost?

To return your Ruggable rug, you have 30 days from the delivery date. You can get a full refund, but the company charges $25 as a processing fee. To receive a full refund, your Ruggable rug should be in new condition and without pet fur, stains, signs of wear or washing, and damage. The returned items should be shipped in their original packaging (or in a similar one) that would prevent them from damage while being transported.

Are Ruggable rugs good quality?

Most users agree that the Ruggable rugs are pretty durable, although some models tend to fade faster than the others.

Can I wash a Ruggable rug?

Yes, all Ruggable rugs are machine-washable. You can also spot-clean the Ruggable Pad if needed.

Where are Ruggable rugs made?

The Ruggable rugs are made in the US using imported materials.

Where to buy Ruggable rugs?

You can buy Ruggable rugs on their official website Ruggable.com, Wayfair, Amazon, and from some offline retailers (including Home Depot, Bed Bath & Beyond, Walmart, Target, Pier 1, Kohl’s, Rona, and Lowe’s).

Do you need the pad for Ruggable?

Yes, each Ruggable cover works with a non-slip pad for increased convenience. If you try to use the Ruggable cover without a pad, it won’t stay in place and might also wear off faster.

Does Ruggable have sales?

Yes, the company often has sales or offers discounts to the customers.

Can I put Ruggable rugs in the dryer?

Yes, you can put a Ruggable rug in the dryer. However, it’s recommended to set your dryer on low heat.

Can I use a Roomba vacuum on a Ruggable?

The company advises their customers against using Roomba vacuums or other autonomous robot vacuums in order to avoid damaging the edges and the corners of the rug.

How long does Ruggable take to ship?

On average, the deliveries across the US typically take around 3-7 business days. Canadian deliveries typically require around 7-14 business days. However, due to COVID-related issues, you might receive your order later (within 1 to 3 weeks).

What type of material are Ruggable rugs?

The Ruggable covers are made of polyester, with a waterproof polyurethane layer. The Ruggable pads are made of recycled polyester, plus they have a thermoplastic rubber bottom.

How to Contact Ruggable

You can reach the company via:
email – support@ruggable.com
Send Us a Message form on their website – https://support.ruggable.com/hc/en-us#contact-us
The Customer Service team is available Monday-Friday from 9 am to 6 pm CT.

Hi, I’m a furniture consultant with the industry expertise. I worked with the most prominent furniture and home goods retailers in the US and had a chance to see this industry from the inside. My 8+ years of experience in furniture production management made it clear for me how crucial it is to know what stores and manufacturers you can or cannot trust.
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Hi, I’m a furniture consultant with the industry expertise. I worked with the most prominent furniture and home goods retailers in the US and had a chance to see this industry from the inside. My 8+ years of experience in furniture production management made it clear for me how crucial it is to know what stores and manufacturers you can or cannot trust.
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