What Is Realtruck? Is It A Legit & Real Company?
RealTruck is a legit brand. The company offers an extensive selection of accessories for truck owners and enthusiasts.
Since 1997, the year of RealTruck, Inc’s establishment, it has provided great products and services worldwide. With offices across the U.S. , RealTruck helps people with expert advice and comprehensive information on every product they sell, no matter if you shop online or in a store.
Is Realtruck Worth It?
RealTruck is a trustworthy company that is definitely worth your attention. It supplies the market with innovative and high-quality products to meet different clients’ purposes. The company focuses on unmatched service.
- worry-free shopping experience 24/7;
- free shipping within the lower 48 states;
- excellent customer support;
- high-quality automotive accessories;
- diverse payment methods;
- affordable prices;
- the ability to check your order status;
- centrally located warehouses;
- an extensive product catalog;
- free returns within 30 days.
- some orders do not qualify for fast, free delivery;
- custom made products require additional manufacturing time;
- a 20% restocking fee and shipping costs;
- some items are not eligible for return;
- products shipped directly from the manufacturer may take longer.
Realtruck Customer Service Reviews & Ratings
Once you visit the Realtruck website, you will be impressed with the number of people satisfied with the purchased products and services. Thus, at the time of writing this Realtruck, the company had 126,295 reports with an average rating of 4.5 stars.
“Perfect for the price. Delivery was extremely fast. Installed in under 30 minutes. Quality is good. The truck bed stays dry. I would recommend.”
If you are interested in a more objective assessment, check what people think about Realtruck on Trustpilot:
“Customer Service Rep was very helpful. Actually knew what they were talking about and delivered on their promise. Items arrived on Friday and very easy to install.”
Trustpilot users rate Realtruck at 3.8 stars, but among current 862 reviews, the number of satisfied customers is much higher than unhappy ones. Still, it’s your decision what opinion to trust.
Realtruck also has a rating on Yelp (1.5 stars), which leaves something to be desired. Nevertheless, most disappointed clients had left their reviews during the pandemic situation when everyone had problems with delivery. Therefore, we don’t recommend you to give up shopping on Realtruck because of some unhappy customers, as the website offers really great stuff.
Realtruck Promo Codes and Discounts
Realtruck always pleases customers with lucrative deals and discounts so that everyone can buy premium quality accessories for one’s truck. Thus, now, at the time you’re reading this Realtruck review, the company has a sale with 20% off for tires, nerf bars, hoop steps, seat covers, floor liners, vent visors, exhaust systems, and much more.
In addition, you can always find a coupon for shopping on Realtruck at the sites that provide current coupon codes for different brands. Use such code to save up on products purchased at Realtruck and enjoy free, fast shipping right to your house.
Realtruck Seat Covers
If you want to protect your truck’s seats from wear and stains or customize them with different colors or textures, you can feel free to shop at RealTruck. The website provides a huge selection of covers and upholstery, from universal covercraft to custom leather upholstery. The prices start from $20.39 per cover to $820.37 for a pair.
With a diversity of styles available on RealTruck.com, you can upgrade your truck and make it more comfortable without spending much money. If you need long-term protection that will keep your vehicle’s seats from stains, pet hair accumulation, and other damages, you can order high-quality nylon, neoprene, and canvas pet seat covers.
Besides, RealTruck sales aftermarket heated seats, which will come in handy if you’re located in Northern U.S. states.
Realtruck Wheels and Tires
RealTruck has a fantastic selection of wheels & tires, which will help you to change your truck’s appearance and performance. The products available on the site are designed to give your vehicle a unique, distinctive look and provide more traction for driving both on the street and in the dirt. Prices range from $119.99 to $550 for wheels, and from $138.89 to $1,408 for tires.
RealTruck product catalog comprises everything from highway tires to all-terrain and mud terrain tread patterns. Choose from hundreds of wheel designs, sizes, and finishes and order an appropriate wheel and tire package for an affordable price. The website offers lucrative sales and special proposals at present, so you have a chance to purchase premium quality items at a good discount.
Realtruck Tonneau Covers
Realtruck offers excellent tonneau cover selection, which provides increased security and weather protection for your cargo. The prices on the website range from $219 to $4,289, depending on the cover material and type.
At Realtruck.com, you can definitely find an appropriate tonneau cover for your vehicle, as it provides a diversity of options, such as:
- soft folding covers;
- hard folding covers;
- soft roll-ups;
- hard roll-up covers;
- retractable tonneau cover;
- toolbox tonneau covers;
- and heavy-duty options.
Realtruck Shipping Policy
Realtruck company ships all products available on the website for free within the lower 48 states. If the items are in stock when placing an order, you can expect them to be delivered 2-3 business days after being shipped. After shipment, you will get an email with the order confirmation and tracking information.
Realtruck provides free shipping across the USA thanks to centrally located warehouses. However, it should be noted that due to COVID-19 that caused industry-wide production issues, many products available on the site are experiencing longer shipping times. Therefore, the delivery date estimated on the site can differ from the actual one.
Please note that if your order contains custom-made products that require additional manufacturing time, it won’t qualify for fast, free delivery. This also concerns shipping items directly from the manufacturer. If you require fast ground shipping, contact the RealTruck managers to use the expedited shipment. However, consider that it will cost you extra.
Since Realtruck is a company that deals with automotive accessories, both retail and wholesale, some orders may exceed the shipment limits for parcel carriers. In such cases, Realtruck delivers orders using one of its trusted freight carriers within 3-5 days. Include your valid phone number when placing your order so that the driver or delivery service can reach you.
Realtruck Return Policy
Realtruck has a generous returns policy, so you can easily return or exchange your order after it is shipped to the address specified by you. Nevertheless, the company won’t refund delivery costs or fees if the freight wasn’t returned for one of the reasons listed below:
- The order was placed over the phone, and RealTruck sent the wrong item.
- The received product has a manufacturer’s defect or visible wear and tear.
- The manufacturer sent an item different from the one you ordered.
Realtruck is making free returns within 30 days from the date you made a purchase. To make a return request, you should fill out the form on the site and insert all the necessary information about the items you want to return.
After that, you’ll get Return Material Authorization (RMA) and a return shipping label so that you can pack the product in its original packaging and send it back to the store.
Yet, note that some items are not eligible for return. Check out the list of products that can’t be returned unless the company has sent you that item by mistake:
- snow plows, bumpers, and wheel-to-wheel running boards shipped to you via freight;
- custom-made and custom-painted products.
If RealTruck is at fault when sending you those products, it will cover all costs associated with their return. Still, you need to contact them to clarify everything before making a return request.
Where Is Realtruck Located?
Realtruck has several locations across the USA:
- Ocala, Florida;
- Fargo, North Dakota;
- Jasper, Indiana;
- Springfield, Missouri.
Each office maintains a wide range of operations, from marketing and technology to accounting, media, customer support, sales, and more.
How Long Does Ground Shipping Take From Realtruck?
RealTruck suggests fast and free ground shipping to all customers. Moreover, you can also use expedited shipping, but consider it costs extra money and only applies to the product, which is in transit to you.
How to Contact Realtruck?
Realtruck provides several contact channels so that customers can contact the company most suitably. Whether you make a call or send an email, you can always rely on a quick answer at any time during the weekdays and on weekends. Besides, you can fill out the requested contact via email or a return call, and the Realtruck manager will get back to you as soon as possible.