** This website contains affiliate links, meaning we earn small commission if items are purchased, it helps us to support the maintenance of the website.
Is RealTruck Legit?
RealTruck is a legitimate and trustworthy brand. Since 1997, the year of RealTruck, Inc’s establishment, the company has provided an extensive selection of accessories for truck owners. With offices across the U.S. , RealTruck helps people with expert advice and comprehensive information on every product they sell.
Experiences & Complaints
To make this Real Trucks review more complete, we need to check out what people say about this company.
Overall, it has 4,183 reviews on Sitejabber with an average rate of 4,5 stars and 1,533 reviews on Trustpilot, rating 4,2 stars. Considering these ratings, most Real Trucks are completely satisfied with their purchases, but let’s get more details about the company’s pros and cons.
The first thing highlighted by the majority of Real Trucks customers is its professional staff, who knows everything about car parts and accessories. Here is one of the five-stars reviews posted on Trustpilot:
“I was shopping online and had NO IDEA what I actually needed, as far as an application (fender flares, paintable, texturized, the width of, etc.), so I decided to call a representative. He was very helpful and answered all my questions, and stated that if the product was, in fact, incorrect, I can exchange it.” 
Another fantastic thing is the excellent quality of the products, which are also easy to assemble:
“I really like the fit and quality of my BAKFLIP MX4 for my Toyota Tacoma. The installation instructions were very easy, and it looks great…” 
And, finally, Real Trucks is always ready to provide their customers with the most lucrative deals:
“The Real Trucks sellers were not only very helpful and informative, but they also gave me an awesome deal plus extremely fast shipping!” 
Along with hundreds of people satisfied with Real Trucks’ customer support, there are those who faced difficulties when contacting the customer support representative. Thus, some of them note it may take a long time to get an answer from the company:
“Received my product quickly, but it had no hardware with it. I have contacted Real Truck to get the missing parts, and they seem to be in no hurry to resolve the problem. Got an email from them three days after I first contacted them. Overall, it has been 12 days now, and I still have not received my stuff.” 
Another negative thing you should take into consideration is the occasional mismatch of car parts with actual vehicles:
“The unit looked real nice, well made, but it would not fit my Dodge Ram Laramie 4×4 HD Diesel truck with a 6.5 bed and air lifts. I tried to attach it in every way possible, but it didn’t work, so, unfortunately, I had to return it.” 
Just make sure you check everything before ordering to avoid such issues.
Here are some of the top points of feedback we found surrounding this company to emphasize its main pros and cons:
- Super easy and fast for customers to contact support via their chat widget
- Responsive and highly professional customer support representatives
- Prompt delivery, but quite a few complaints about slow shipping speed
- Missing parts and details that were supposed to come in the order
- Excellent quality-price ratio
- Lucrative deals and discounts provided by sales managers
- Great shopping experience with a user-friendly website
RealTruck Promo Codes and Discounts
Realtruck always pleases customers with lucrative deals and discounts so that everyone can buy premium quality accessories for one’s truck. Thus, now, at the time you’re reading this Realtruck review, the company has a sale with 20% off for tires, nerf bars, hoop steps, seat covers, floor liners, vent visors, exhaust systems, and much more.
In addition, you can always find a coupon for shopping on Realtruck at the sites that provide current coupon codes for different brands. Use such code to save up on products purchased at Realtruck and enjoy free, fast shipping right to your house.
#1 Seat Covers
RealTruck provides a huge selection of covers and upholstery, from universal covercraft to custom leather upholstery. If you need long-term protection that will keep your vehicle’s seats from stains, pet hair accumulation, and other damages, you can order high-quality nylon, neoprene, and canvas pet seat covers. The prices start from $20.39 per cover to $820.37 for a pair.
#2 Wheels and Tires
RealTruck’s product catalog comprises everything from highway tires to all-terrain and mud terrain tread patterns. Choose from hundreds of wheel designs, sizes, and finishes. Prices range from $119.99 to $550 for wheels, and from $138.89 to $1,408 for tires.
#3 Tonneau Covers
RealTruck offers excellent tonneau cover selection, which provides increased security and weather protection for your cargo. The prices on the website range from $219 to $4,289, depending on the cover material and type.
RealTruck deals with automotive accessories, both retail and wholesale, some orders may exceed the shipment limits for parcel carriers. In such cases, RealTruck delivers orders using one of its trusted freight carriers within 3-5 days.
Please note that if your order contains custom-made products that require additional manufacturing time, it won’t qualify for fast, free delivery. This also concerns shipping items directly from the manufacturer. If you require fast ground shipping, contact the RealTruck managers to use the expedited shipment. However, consider that it will cost you extra.
RealTruck Return Policy
RealTruck is making free returns within 30 days from the date you made a purchase. To make a return request, you should fill out the form on the site and insert all the necessary information about the items you want to return.
After that, you’ll get Return Material Authorization (RMA) and a return shipping label so that you can pack the product in its original packaging and send it back to the store.
Yet, note that some items are not eligible for return. Check out the list of products that can’t be returned unless the company has sent you that item by mistake:
- snow plows, bumpers, and wheel-to-wheel running boards shipped to you via freight;
- custom-made and custom-painted products.
If RealTruck is at fault when sending you those products, it will cover all costs associated with their return. Still, you need to contact them to clarify everything before making a return request
1 thought on “RealTruck Review”
Avoid buying anything from RealTruck.com. They make the return process unbearable. And, they charge you a 20% restocking fee. I ordered headlights with their “live chat specialist” assisting me for fitment and functionality. When I got the lights, I quickly realized they didn’t have the daytime running light function that was needed. I went back to realtruck.com and ordered the correct set. Now, I simply want to return the original set that don’t work with my truck. I have logged multiple tickets, sat on countless hold lines and I’m still stuck with these headlights and two large charges on my credit card. I really wanted to try to give a new company some business by avoiding amazon… but given this hassle, I’m going to stick with amazon. No hassle returns, better pricing and you get everything in two days if you’re a prime member. The realtruck people are nice when you get a chance to speak with them but it’s very scammy when it comes to the return process. I’d avoid it and stick with what you know.