patpat

PatPat

Rating 4.6
4.6/5

Customer Satisfaction: 9.2/10

Category: Clothing & Accessories Stores

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Contents

What Is PatPat?

PatPat is an eCommerce clothing store that specializes in apparel and accessories for kids, babies, and toddlers, as well as their mommies. The company was created in 2014 by Albert Wang and Ken Gao in Mountain View, CA, and since that time, it has been considered one of the most popular suppliers of fashionable baby clothing worldwide.

PatPat carries everything from children’s clothing and matching outfits to gear for newborns, and all of those are available for affordable prices. Also, the store offers fantastic discounts, as well as professional customer support and delivery.

Is PatPat a Legit Company?

PatPat is a legit company known for its exceptional quality and excellent customer support. The majority of consumers commend the products represented in the store. PatPat has a consumer rating of 4.6 stars  from 8,000 reviews on Sitejabber and over 32,300 reviews on Trustpilot, meaning PatPat is more than a trustworthy company.

PatPat Clothing Quality

In PatPat, you will find a wide selection of baby and children’s clothes for all ages. The clothing catalog involves onesies, shirts, bottoms, sweaters, jackets, shoes, and more for both boys and girls. Also, you will find here special dresses and swimwear sections, which include only the best pieces.


Even though PatPat sells relatively budget clothes, you can be sure it differs in good quality. Due to babies’ skin being very soft and tender, the store offers only verified items from high-quality materials

If you are searching for the best quality cashmere, Naked Cashmere is definitely worth your attention.

PatPat Customer Reviews & Complaints

Most consumers are satisfied with their purchases and shopping experience on PatPat. People commend the quality of clothing, as well as the shop operation. However, there are still some nuances you should pay attention to. Check out the most common reviews to define what to focus on when shopping with PatPat.

Positive reviews

Most customers are very pleased with the customer service and shipping process and notify the store is absolutely trustworthy. Here’s what they say:

“It’s not my first shopping experience with PatPat, so I am confident about saying that this store is safe and trustworthy. I always feel secure with all orders and purchases with PatPat. The shopping process is fast and easy – all you need is to add your items to the shopping cart and pay at checkout. No need to wait for an item by item, as all the items come in one order.”

In addition, you’ll find a lot of positive reviews about clothes variety and quality, as well as their price:

“One of the most beautiful baby clothes for all seasons! Their items are so cute, and the colors are beautiful! Plus, the price is absolutely exceptional. I will order at least once a season if they stay this good!”

Negative reviews

Some PatPat clients mentioned they were having issues with the return policy when they tried to send their orders and refund the money. However, they also noted the store provided excellent customer support and fixed all these problems straight away.

“I had to return a few items, but it was the first time I was doing an order refund. I got confused about how to do it. Fortunately, I got the proper assistance from the PatPat team, so I must admit that my shopping experience with PatPat was good.”

Top Picks

PatPat has a fantastic collection of accessories, shoes, matching outfits, maternity & nursing pieces, as well as clothing for babies, toddlers, and kids. Look through the top searches according to the store’s consumers to get to know all the ins and outs of the offerings represented. 

1# PatPat Toddler Clothing

PatPat Toddler Clothing

PatPat offers an extensive variety of trendy clothing for toddler girls and boys. The retailer covers all types of styles, including classic, casual, basic, childlike, and sweet.

Toddler Girls, including sets, hoodies, sweaters, skirts, swimsuits, dresses, coats & jackets, leggings & pants, jumpsuits, t-shirts & blouses, shorts, denim, intimates & pajamas, and party dresses.

Toddler Boys, including t-shirts, shirts, overalls, sets, hoodies & sweatshirts, sweaters, swimwear, underwear, coats & jackets, pants, shorts, and special ocassion.

#2 Pajamas

PatPat pajams

PatPat offers a wide range of family-matching pajamas of any style. Here you may find some cute options for Christmas and Halloween, as well as funny pieces with favorite cartoon heroes. Currently, the store’s collection comprises 85 different sets, so you will definitely find something appropriate.

The pros: An extensive selection of matching pajamas for affordable prices.

The cons: Some cheap options may be of poor quality.

#3 Shoes

At present, the extensive PatPat shoe collection counts about 100 options in total. Here you may find everything, from cute toddler sneakers and adorable sandals to baby Mary Jane shoes and kid classic boots.

The pros: A variety of styles and designs. Detailed descriptions of sizing and high-quality pictures of the items.

The cons: Some consumers had issues with picking the right sizing even though they used the sizing chart while picking the appropriate pair of shoes.

#4 Swimsuits

PatPat has a good array of matching swimsuits for all family members, with 30+ styles overall. Each item has its unique design, which raises your chances to find something to match your style and create a funny family look this summer.

The pros: A good selection of styles for any body fit. A responsive customer support team, which is ready to assist you with choosing the right sizes.

The cons: Some shoppers who had experience shopping at PatPat had issues with the items’ delivery.

PatPat Shipping

If you order items to the United States, you can get them within 2-5 business days. Australian consumers can expect to receive their order via standard delivery in 8-15 days. For Canadian customers, you can pay extra for the express delivery to get the items during 6-14 days, or use the standard delivery service and receive everything within 12-20 days.

As for the delivery cost, FREE for orders over $45.00 for the USA, for Australian orders over AU$70.46, and for orders to Canada over $129.00. If your order is less than the mentioned costs, you will be charged $5.90, AU$12.00, and $7.26 (Standard) or $20.58 (Express) accordingly.

Some territories, such as Puerto Rico, Guam, Alaska, and Hawaii, are outside the delivery area. You can check the list of countries on patpat.com.

PatPat Return Policy

PatPat offers free returns if you request within 30 days of the delivery date. To apply for a return, you need to make sure the item is in its original condition (unused, unwashed, unaltered). Also, all return requests are subject to evaluation, as Customer Service needs to ensure that your Return is valid and eligible for a refund.

Naked Cashmere’s Pros & Cons

Pros:

  • trendy and quality clothing for toddlers, kids, and babies for affordable prices
  • a wide selection of cute family matching sets
  • accessible sizing chart to simplify the process of choosing the right item
  • user-friendly website so that it will be easy to make a purchase
  • prompt and responsive customer support, available 24/7

Cons:

  • occasional issues with the return policy
  • occasional delivery delays 
  • some cheap items have relatively poor quality

Verdict: Is PatPat Worth the Money?

Overall, we can assume that PatPat is a safe retailer of affordable clothing and accessories for babies and their mothers, which is worth buying from. The store offers an extensive selection of items for toddlers and older kids at lower prices than on other websites.

Some consumers mention they experienced delayed shipping and issues with the return policy. However, the brand works on it and always tries to fix every nuance within the shortest time in order to provide the best shopping experience.

Frequently Asked Questions

Why Is PatPat so cheap?

The main reason why PatPat is cheaper is that the company sources its products from different suppliers. This allows you to get a better price on bulk orders. Also, as an online store, it doesn’t have the same overhead costs as other retailers.

What country Is PatPat clothing from?

PatPat is based in the United States, but the store delivers items anywhere through international shipping.