About Musely: Is It a Legit Company?
Musely started its existence in 2018, after the company’s CEO (Jack Jia) decided to share the secret of prescription skincare with the rest of the world. His wife Cherry was testing a product recommended by dermatologist Dr. Marie Jhin, and the results were quite impressive. So impressive that Jack decided to help other people who struggle with dark spots and poor skin texture.
Despite being relatively young, Musely has a recognizable name on the market and thousands of happy customers (who always share real pictures of their results). The company also has more than 50K followers on Instagram and over 761K followers on Facebook. Plus, Musely works with a team of doctors, so every customer is in good hands. Needless to say, Musely is a legit brand that won’t trick shoppers into buying something that’s not worth their money. It’s a reputable company that is safe to purchase from.
What Is In Musely Spot Cream?
- The Spot Clean by Musely has four different variations, each using a unique set of active ingredients:
- Erase – Hydroquinone 12%, Kojic Acid 6%, Niacinamide 2%, and Hydrocortisone 1% (for Initial 2-month only)
- Nurture – Hydroquinone 6%, Vitamin C 1%, Niacinamide 2%
- HQ Free+ – Tranexamic Acid 6%, Azelaic Acid 10%, Kojic Acid 6%, Niacinamide 2%
- M+ – Hydroquinone 12%, Tretinoin 0.05%, Kojic Acid 6%, Niacinamide 2%, Hydrocortisone 2.5% (for Initial 2-month only)
Musely Customer Reviews & Ratings
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Musely reviews really speak for themselves, as most customers add “before and after” pictures. This allows new users to see that Musely is a real deal that helps thousands of customers.
The majority of Musely reviews are gathered on the company’s official website. Additionally, Musely has a 4.3-star rating on Google Play (based on more than 13k reviews) and a 4.7-star rating on App Store (based on over 4K consumer reports).
And here’s the best news: most customers agree that Musely’s products can offer positive results and noticeable improvements, even for those people who have been struggling with their skin for years:
“When I first started, I was definitely questioning if this treatment was going to work, but I stand corrected! For the longest time, I was struggling with finding a product, but with Musely, my skin has never looked better! I am so incredibly happy with my results!”
“This cream is the real deal! I have gone to the local dermatologist and had spots frozen off, which wasn’t totally successful. I could see this cream working after the 2nd day!”
Customers also appreciate how affordable Musely’s skin creams are, especially when compared to other skincare brands or specialized cosmetics:
“I have struggled with melasma all my adult life! The spot cream worked really well for me! It was much cheaper than the cream I used to get from my local dermatologist. I am so happy I gave it a try!”
Of course, everyone’s skin is different, and Musley isn’t a panacea. That’s why there are some complaints among the reviews that report insignificant results. That being said, shoppers need to remember that every person is unique, and one treatment cannot work for all. Guys at Musely take that into consideration and try to offer the best solutions for each user based on their skin type and history.
What Is the Active Ingredient In Musely?
The active ingredients in Musely products may vary depending on the type and the main purpose of the product. Luckily, Musely lists all of the active ingredients on its product pages, giving shoppers a clearer picture of what goes into the products. Here are the most frequently used ingredients in Musely creams and serums:
- Vitamin C
- Kojic acid
- Azelaic acid
Does Musely Really Work?
According to Musely reviews, the company’s skincare products really work. Countless customers share pictures of their results, and it is obvious that Musely’s products are effective.
Some customers see significant improvements after only a few weeks of use, others may require a couple of months. Nonetheless, Musely has positive results in most cases. All of the “before and after” pictures and countless happy reviews prove that guys at Musely keep their promises and make truly effective skincare products.
See Also: Musely Before And After
Side Effects Of the Musely Cream
Overall, Musely products are safe for the skin and can be used for prolonged periods. That being said, some occasional side effects are possible, and shoppers need to be aware of them.
They may include:
- skin irritation (red or itchy skin), as some of the ingredients can be somewhat aggressive and may affect sensitive skin too much
- some skin peeling and flakes are possible as well, depending on the product
- the need to use sunscreen (SPF 50+) daily, which may not be suitable for some customers (it may be an unwanted step in their routine, cause pores to clog, etc.)
- sun damage and further skin darkening without the sunscreen (some of the Musely ingredients can react to the sun, causing skin damage and more dark spots)
- the need to use Musely constantly, as the effect may start fading when shoppers discontinue applying Musely skincare
Musely FaceRx Spot Cream
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The Spot Cream by Musely works to get rid of dark spots, making it ideal for melasma, acne scars, hyperpigmentation, etc. This dark spot remover by Musely is packed with brightening ingredients that can help improve one’s overall complexion and make dark skin areas appear less visible.
It’s worth mentioning that the Spot Cream by Musely is available with the prescription only. Therefore, shoppers will need to consult with Musely’s doctor online before purchasing from the company. This makes getting skincare from Musely much safer.
Additionally, talking to a professional means that customers can get the most effective solutions for their skin conditions. After all, the Spot
Cream by Musely is available in 4 formulas, each of which has a specific range of action.
The Spot Cream is prescribed for 2 months and costs $60 (which makes it $30 per month).
It’s also worth mentioning that the Spot Cream by Musely works on black skin too, according to reviews. Great news for beautiful dark-skinned customers who worry that Musely might not be strong enough to deal with darker spots on chocolaty skin.
Musely Neck Cream
The Neck Cream by Musely comes in two formulations – neck and chest. Each has a unique combination of ingredients that are meant to brighten one’s décolletage area, improve the texture of the skin, and make it firmer (and thus, less wrinkly).
The Neck Cream is an excellent solution for both: users who want an anti-aging effect and shoppers looking to get rid of hyperpigmentation on their chest or neck.
This product by Musely costs $86 (for 2 months). Given the impressive results this cream can offer, the price doesn’t seem that high (especially compared to many competitors).
Customers note that the Neck Cream does an excellent job rejuvenating the neck and chest skin:
“The transformation has blown me away! I didn’t really expect it to be very successful, I was so wrong. I’ve seen a major change in the firmness, color, and texture. Is it perfect? No, I’m 64 🙂 But the difference is day and night. Try it, see what I’m talking about. You will not regret it.”
Musely Anti-Aging Night Cream
An anti-aging cream that can transform one’s skin overnight sounds like a dream. However, it is real with Musely. The company has the FaceRx Anti-Aging Night Cream that is packed with brightening, moisturizing, and tightening ingredients.
This product by Musely comes in three formula variations: Gentle, Balanced, and Veteran. Each of them has a specific level of potency and should be used based on the doctor’s recommendations.
The Anti-Aging Night Cream starts at $82 for 2 months. It combines tretinoin, hyaluronic acid, and niacinamide to fade sun damage, rejuvenate the skin, treat wrinkles, and improve one’s overall complexion.
It’s worth mentioning that customers typically see visible results while still using their first bottle of the Anti-Aging Night Cream:
“My skin looks great. My wrinkles and brown spots are much reduced and I have a glow on my face. My friends are asking what I did to my face!”
“I look awesome and people are shocked when they hear I am 39. My pores are nearly invisible, my skin elasticity has improved a lot, and my face looks plump and hydrated.”
Musely HQ-Free Formula
One of the main active ingredients in many Musely products is hydroquinone, which has lightening properties but does not work for everyone.
The HQ-Free formula by Musely can help with that issue, as it uses azelaic acid instead of hydroquinone. Azelaic acid has brightening properties too and does an excellent job removing dark spots. Additionally, it’s an antibacterial component that can help users fight inflammation and reduce skin redness.
Customers also note that the HQ-Free formula by Musely makes the skin look glowy and healthy, which is always a pleasant bonus.
Hydrogel Eye Mask – Bye Bye Eye Bags
This eye mask by Musely is a triple threat for wrinkles, puffiness, and dark circles. It is packed with antioxidants, plus firming and brightening ingredients. Additionally, the hydrogel patches feel pleasantly cool to the touch and have a relaxing effect (which can be an ideal part of one’s bedtime routine).
The Musely’s hydrogel eye mask can be worn overnight for maximum hydration and brightening. It’s worth mentioning that many Musely customers see results after the first night, with brighter skin and less puffiness under the eyes:
“Saw a difference after the first use. The puffiness was less and I hope after additional use it is even less.”
Musely Shipping Policy Review
Here’s the great news right away: Musely offers free shipping on all orders. Typically, the company takes 2-4 business days to deliver orders. Musely will provide a tracking number in the confirmation email, so shoppers can always know where their order is. The company ships from a compounding pharmacy located in New Jersey, so Musely delivers orders only within the US.
Musely Return Policy Review
Musely does not offer returns. The thing is, consumer protection federal law prohibits the return of prescription medication, and Musely products fall into that category. This ensures the treatments haven’t been tampered with. Plus, testing a cream and returning what’s left of it doesn’t really make sense, right?
However, there is good news nonetheless. Musely has a 60-Day Results Guarantee policy. If the customer’s skin condition does not improve after 60 days of use, the company will return the skincare cost. However, doctor consultations are not refundable. It’s also worth mentioning that the Spot Peel does not qualify for the 60-Day Result Guarantee (since it’s a one-time treatment).
The 60-Day Result Guarantee requires Musely customers to use the skincare properly (ensured through completion of the eNurse check-up software). Plus, shoppers need to receive a check-up after 60 days. If the results turn out to be dissatisfactory, Musely will issue a refund for the skincare.
Musely vs. Curology
Musely and Curology have a lot in common, as both companies offer skincare prescriptions focused mostly on treating acne scars and dark spots.
That being said, there are a few differences. The first one in the price. Curology starts at $19.95 per month for the custom formula. Musely, however, is a bit pricier and starts at $30 per month. Additionally, Curology offers the first month for free. Plus, the company has a 90-day money-back guarantee, which is 30 days longer than Musely offers.
However, it’s worth saying that Curology reviews are quite contradictory. There are customers who say their acne has become worse after using the company’s products. Therefore, shoppers need to be careful and perhaps learn more about the active ingredients Curology uses before buying from the company.
Musely Discounts & Coupon Codes
One of the biggest perks of shopping with Musely is free shipping.
The company also has a reward program that allows members to get access to exclusive deals and special offers. To participate in the reward program, shoppers need to conduct certain transactions through the Musely website or app (sharing products, shopping, referring other users, etc.).
The company also offers VIP referral codes every three months to help both customers and their friends (up to 3 people) save more. For each successful referral, Musely customers can receive $20 off each friend’s purchase. The friends, however, can get 50% off their first Musely FaceRx order.
There is also a Standard Referral Code that users can share with up to 10 friends per year. It gives new Musely customers a chance to receive 30% off their first purchase. The person who has shared the referral link can get $4 after each friend’s purchase.
Meladerm vs. Musely
Meladerm offers skincare products that are meant to fight dark spots and hyperpigmentation, just like Musely. However, Meladerm does not use hydroquinone in its formulations.
Now, even though Meladerm has been around longer, Musely has more positive reviews and customers mentioning skin improvements. This could mean that Musely’s formulas are more effective. Musely is also more affordable and offers a longer money-back guarantee period.
It’s also worth saying that Musely has a wider selection of products. This gives customers more freedom in terms of treatment options and body areas they want to perfect.
Dear Brightly vs. Musely
The main difference between Dear Brightly and Musely is the ingredients these companies use. While Musely relies mostly on hydroquinone, niacinamide, and acids, Dear Brightly uses retinol to help customers improve their skin texture and complexion.
The pricing is similar, plus both companies offer doctor’s consultations. So, when choosing between Dear Brightly and Musely, shoppers need to consider which ingredients they would prefer. That’s why trying to pick between the two may require additional research.
Tri-Luma vs. Musely
Tri-Luma specializes in melasma and has 3 active ingredients (similarly to Musely) – hydroquinone, fluocinolone acetonide, and tretinoin. This cream is FDA-approved, which can be a big selling point for many customers.
At the same time, Tri-Luma cream is much pricier than Musely skincare. Additionally, Tri-Luma does not offer doctor consultations (unlike Musely). Instead, users need to find a doctor in their area to get a Tri-Luma prescription.
Both brands deliver significant results, so the main difference has to be the overall shopping experience. Musely seems to offer a bit more for the money, which can be an ideal solution for value seekers.
Musely vs. Obagi
Obagi Nu-Derm is a very popular cream for dark spots. Its active ingredient is hydroquinone, which makes the brand very similar to Musely. However, Obagi is more expensive. Whether that’s due to the brand recognition or how much dermatologists love it, Obagi might not work for shoppers who want good value for money.
The good news is, both companies offer doctor consultations (as their skincare is prescription-based). Therefore, customers can talk to professionals and make a decision based on the interaction and their skin assessment.
Where to buy Musely Spot Cream?
Shoppers can get Musely Spot Cream on the company’s official website – https://www.musely.com/.
How to contact Musely?
To contact the company, customers can:
- submit a request
- leave a voicemail at (866) 540-1122 (Musely typically calls back within 1 business day)