Marshalls

Marshalls

Rating 4.3
4.3/5

Customer Satisfaction: 8.6/10

Category: Clothing & Accessories Stores

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Contents

Is Marshalls a Good Brand?

Marshalls is a famous store chain that carries various brands and goods, from shoes and clothes to home décor and baby products. Founded in 1956, the company strives to offer quality merchandise for reasonable prices (even designer items). So, considering its experience and good reputation, Marshalls is a legit company that sells quality pieces and doesn’t offer fake brands.

It’s also worth mentioning that the company has over 3 million followers on Facebook. Additionally, Marshalls’ Instagram page has more than 1.3 million followers. Needless to say, the Marshalls store chain can guarantee a safe and pleasurable shopping experience based on how many fans it has.

Marshalls Customers Reviews & Ratings

Marshalls has a 4.5-star rating on Influenster (based on more than 1,800 reviews), 4 stars on Consumer Affairs (based on 408 ratings), and 3.5 stars on Site Jabber (according to 172 reviews).

Countless shoppers love Marshalls because this store chain combines quality with reasonable pricing:

I do the bulk of my clothing shopping at Marshalls. I can’t afford high retail prices on things like jeans, dress shirts, and footwear. Marshalls allows me to find high-quality items at a price point I can afford.”

Many customers also praise the customer service at Marshalls’ physical store, proving that the company tries to create a pleasurable shopping experience:

I went to the Marshalls store in the Ellsworth Place/Mall. I received the best customer service. This woman at the checkout named Alicia was very personable and funny; she made my checkout quick and smooth. I just moved to the neighborhood and this visit left a lasting impression.

Of course, no one is perfect, and there are some complaints as well. Most of them focus on issues with online orders and delivery:

I’ve ordered from their website many times and encountered some issues. Marshalls never sent me a sweater and kept telling me they couldn’t cancel the order and that it had been “released to shipment.” Luckily, I was not charged for it. The next issue was that they sent the wrong color of a sweater but labeled it as the correct color.”

However, such occasional issues are possible in any store, and Marshalls always strives to resolve these problems as quickly as possible.

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Marshalls Credit Card Benefits

marshalls gift card

The Marshalls credit card is a reward card that gives shoppers points for each purchase. Later, those points can be redeemed and used to buy anything from the TJX store chain. It includes Marshalls, TJ Maxx, HomeGoods, Sierra, and HomeSense. 

Customers can get 5 points for each $1 spent at the TJX chain. When shopping outside the chain, they will receive 1 point for every $1. This is an excellent cashback option that can help people save more when also buying more.

What Kind of Clothes Does Marshalls Sell?

Marshalls offers a wide selection of women’s and men’s clothing, including famous brands and designer items. It’s also worth mentioning that the company has a Plus Size section, which means Marshalls tries to be more inclusive. The store also offers plenty of kids’ and baby clothes. 

Marshalls Men’s Clothing

Marshalls offers an impressive selection of men’s clothes, shoes, and accessories. The company ensures that there are suitable pieces for any occasion, from casual to important formal events. The main categories are:

  • Clothing, including jackets, coats, hoodies, sweaters, t-shirts, dress shirts, jeans, pants, activewear, sleep and loungewear, socks, underwear; 
  • Accessories, including hats, gloves, scarves, sunglasses, cologne, and grooming products;
  • Shoes, offering casual shoes, boots, and sneakers.

Marshalls Women’s Clothing

It’s difficult to leave empty-handed when shopping for women’s clothes at Marshalls. The company carries an excellent variety of quality items, including designer pieces and more affordable options. The main categories include:

  • Clothing, covering coats, jackets, dresses, sweaters, pants, leggings, shorts, skirts, jeans, activewear, tops, loungewear, lingerie, and swimsuits;
  • Shoes, including boots, sneakers, flats, slides, mules, oxfords and loafers, heels, slippers, sandals, and designer shoes;
  • Accessories, which include hats, gloves, scarves, sunglasses, reading glasses, jewelry, and belts;
  • Bags, covering crossbody bags, tote bags, satchels, wallets, clutches, luggage, backpacks, leather pieces, and designer items;
  • Beauty, including skincare, makeup, perfume, hair care, bath and body products, nail polish, and beauty tools.

It’s also worth noting that the Women’s section by Marshalls has Junior and Plus Size categories. Therefore, the store offers suitable options for more customers.

Frequently Asked Questions

Why does Marshalls cross out brands?

Brand names are typically crossed-out because Marshalls wants to prevent customers from returning the items directly to brand stores.

Is Marshalls a discount store?

Marshalls isn’t a discount store. The correct way to call Marshalls is an off-price store. It is a retailer that gets its merchandise directly from manufacturers and other stores’ excessive inventory, which allows Marshalls to set more budget-friendly prices.

How to save at Marshalls?

Some of the best ways to save at Marshalls include getting the store’s reward card, shopping during big holiday or seasonal sales, buying discounted gift cards, and checking multiple locations to find the best deals.

Is Marshalls’ clearance final sale?

No, most clearance items are allowed to be returned or exchanged.

Does Marshalls do delivery?

Yes, Marshalls ships all across the US (including PO boxes and APO/FPO addresses) and to Puerto Rico.

Is Marshalls cheaper than Ross?

Usually, shoppers agree that Ross is a bit cheaper than Marshalls. At the same time, Marshalls is believed to offer better quality.

Is Marshalls a clothing store?

Marshalls sells clothes, accessories, shoes, home décor products, skincare, makeup, perfume, kids’ clothes, and more.

Does Marshalls sell men’s dress shirts?

Yes, Marshalls carries an impressive selection of men’s dress shirts, covering various styles, colors, and fabrics.

Does Marshalls have blazers?

Yes, Marshalls can boast of a wide variety of women’s blazers starting at $24.99.

Does Marshalls sell men’s suits?

No, Marshalls doesn’t carry men’s suits However, shoppers can find plenty of elegant pants and dress shirts to create a classy or a formal look.