Lowes Ratings
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Store Name: Lowe's

Store Description: Lowes can be considered one of the most attractive stores for DIY and home-improvement enthusiasts. The pricing and selection of this store can help you bring any kind of renovation project to life. Improving your home is way easier when you have one place to shop for tools, furniture pieces, appliances, and outdoor items.

Price range: Affordable

Telephone: 1-800-445-6937

Summary

Looking for a place to discover everything you need for a successful DIY and home improvement projects? Lowes can be your best destination. Having more than 2,000 offline stores nationwide and local brunch in Canada, Lowes covers the needs of an average American and everyone living on the continental and non-continental side of the US.

Try shopping on Lowes and enjoy a wide selection of tools, furniture pieces and decor elements with affordable pricing.

Overall
4.4
Sending
User Review
3 (4 votes)
Comments Rating 0 (0 reviews)

Pros

  • They deliver to the non-continental parts of US
  • They have a separate website for Canada
  • They have more than 2,000 offline stores
  • They have free shipping on orders of $45 and higher
  • They deliver to FPO, APO and P.O. boxes if the product fits the sizing requirements
  • Literally, anything for your home improvement project is there

Cons

  • Some of their products (like refrigerators, for example) can be returned within 30 days, not 90
  • Since they cover so many home improvement and interior categories of products, it’s hard to track the quality of each item they sell
  • They do not have a live chat customer service option
  • You cannot pay with PayPal or Amazon Pay

Editorial rating

Product quality★★★★ (4)
Lowes is a world-known brand that provides customers with top-notch products. Since they offer affordable pricing for their products, you’ve got to understand that the cheapest option is not always the best from the quality point of view. Every product category in their store has luxurious pieces and cheaper alternatives. You can find the balance between the price and features that the product provides you with. Then you’ll get a really good product at a fair price.
Delivery★★★★ (4)
They use the UPS, USPS, and FedEx services to deliver their items to the customers. You have an option to pick-up the product in the offline store and the delivery charge will be $0. Orders of $45 and more are eligible for free shipping. Usually, the delivery takes 1-3 business days.
Value for money★★★★ (4)
Since they cover affordable and high-quality niches, it all depends on your financial situation. You can get a truly great product if you do not go with the cheapest product. Choose the balanced price and you’ll be happy with the items you get.
Website ease of use★★★★★ (5)
Their website is not a masterpiece of web design. However, it’s very simple and convenient. This is crucial for the store, navigating Lowes website is easy and they do not have anything annoying or causing technical difficulties. It’s optimized and well-tailored.
Product information★★★★★ (5)
Most of their products have an extensive data set where you can find detailed specifications, dimensions of the items and other necessary information. It’s also very convenient that they have the information regarding the delivery and returns on the product page to help you learn everything you may need during your ordering process.
Product images★★★★★ (5)
Usually, their products have more than 5 high-quality pictures showcasing the product from different angles. You can also find there the interior-made photos to see how it fits in the room. Also, most of their products have a close-up photo of the item’s material/color.
Product options★★★★ (4)
Some of their products are available in different colors and materials. When it comes to furniture and home goods, not all of them have a few options to choose from.
Support★★★★ (5)
They have a big frequently asked questions section. They also have separate phone lines for different questions depending on what kind of issue you have. This is convenient and helps you avoid wasting time and waiting for the proper department to kick in when you call. They do not have an online chat though. Offline Stores Lowes covers more than 2,000 locations when it comes to offline stores. You can pick up your online orders there or simply go offline shopping without browsing the internet from your laptop. This is very convenient since their stores are available nationwide. You can also process the returns through their stores to avoid paying for return shipping. Mobile App They have apps for both iOS and Android users. Both of their mobile applications have very good reviews in the stores. This is a great option for mobile shopping if you do not find their website convenient enough.
Warranty★★★★ (4)
Most products are covered by the lifetime manufacturer’s warranty. However, Lowes also offers you to buy the protection plan to ensure that your items last beyond the manufacturer’s warranty period. It’s up to you to decide what works best for you.
Returns & Refunds★★★★ (4)
Lowes accept returns when you’re not satisfied with your purchase. The item should be new and have the original packaging. You have 90 days after the purchase to return the items. You’ve got to have the receipt to receive the refund. In case you make the return of the purchase made with the gift card — you will get the store credit, not the refund. If you decide to return the item to their offline store and do not have an original receipt — you’ll need a valid ID document. Some products can only be returned within the 30 days after the purchase. See the full list of return exceptions by the link.
Discounts/coupons★★★★ (4)
Their website offers you the deal of the day and weekly tips on the hottest promos. If you devote your time to watching out for a product you desire to get, you’ll probably see it featured one day among the offered deals and save some money on your purchase.
Payment options★★★★ (4)
You can only pay with your Credit/Debit card. They also offer you to use the VISA Secure Checkout services, but it still means that you need to have a card. You won’t be able to pay through Amazon Pay, PayPal, or Affirm.

TOTAL SCORE: 4.42

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Customer reviews

Lowe's
3.3
Based on 4150 reviews
Tee Berger
Tee Berger
05:50 10 Aug 21
This is my go to place for plants and if you have a chance to talk to Tony, he really knows his stuff. He’s given me a lot of great advice on plant care. They have a great return policy and staff is always helpful.
Adam Williams
Adam Williams
18:09 06 Aug 21
It was a little busier than normal, however the team here was still as phenomenal as they usually are. I had a question and found an employee quickly and she was not super knowledgeable (about circular saws, but she didn't pretend to know the answers. She found someone who could answer my questions. It's a tough neighborhood it's tough town but these guys hit the nail on the head every time... I really love Hitting up this Location.
Nicole Sargent
Nicole Sargent
22:13 28 Jul 21
Popped into the garden center for a decorative pot to transplant some succulents into. They had a nice variety (we were looking to compliment a blue-green pot we purchased somewhere else back in the spring) and we got lucky with a complimentary option. We always give the garden department a quick peruse just in case and they had some small rocks/pebbles we also needed so we grabbed a container. Check out was quick and easy. The employee who assisted us was lovely.
Scarlet Payan
Scarlet Payan
23:13 07 Jul 21
This store is huge, clean, and disappointing. I had to stop by for an important item which I needed staff assistance to find. However, the first staff person I approached, though very friendly and polite, wasn't able to help me since the item wasn't within their department. The next two staff persons I approached were speaking with each other and seemed bothered by my interrupting them. One appeared to be in management while the other was wearing a red vest. They gave me directions on where to find the item which left me perplexed because the item wasn't there. So I went back and asked again. They must have been doubly irritated because I interrupted them twice so far. I requested further assistance and that seemed to force these two away from each other. One led me to another isle, (different from the one I was directed to) pointed at the item I was there for, and walked away. The point here is customer service is hit or miss. And it was mostly a miss on this occasion.
Mike Springer
Mike Springer
14:44 16 Jun 21
Great selection. Great prices. However, just my experience- well meaning, extremely nice, but inept service. Nobody in the place could help me find an item I was looking for. Multiple staff members sent me on a wild goose chase throughout the huge store, guessing where my item was (but not knowing).
Patricia Anderson
Patricia Anderson
23:47 10 Jun 21
Extensive array of carpets and area rugs. I found exact size and pattern I needed to complete my dining room design. The best part of Lowe’s is the superior customer service this store offers.Sales rep TYLER helped me select, load, and transfer a beautiful 8X10 area rug into my SUV. My car was in the farthest spot from the door, but Tyler remained cheerful, and easily lifted the rug into my vehicle. I couldn’t have done this by myself. He is an asset to the store!
Joseph Y
Joseph Y
13:25 09 Jun 21
I ordered over a dozen bathroom accessories and kitchen items, some high end products not easy to find, through this store. It’s online ordering was as easy as Amazon orders with the reviews on each item which helped me choose. Also we had new Levolor Cordless Cellular, light-filtering blinds selected at the store, and measured and installed by an experienced technician. This window fitting has saved me 40% over the ones Hunter Douglas quoted. Ruth, the supervisor, in the Windows & Blinds has been wonderful in dealing with defects developed on LevolorBlinds years after and coordinated to replace them with professionalism and thoroughness. Her handling was impressive.
Tye Tree
Tye Tree
06:07 04 Jun 21
Friendly customer service reps, many will go above and beyond but still some that will wait to see what they have to do, rather than what they can. The plants are mostly healthy, some were in need of a little TLC, but not so bad that they would need to be gotten rid of. And they seemed to perk them up within the next week I had gone. Very large, but associates are helpful in finding the right section for you. I would definitely recommend this place to another person.
Mujtaba Ullah
Mujtaba Ullah
15:50 03 May 21
I don't know why I've never been to Lowe's for plant shopping before. Great prices and variety for indoor/outdoor plants. The only issue was that you have to dig around for the ones with better quality. Lots of damaged ones.
Vee H.
Vee H.
11:16 21 Apr 21
I came to Lowe's to look for custom blinds for my windows and I saw some great options here. The two sales associates Shaniya and Alex were very helpful in...
KOOPL BOOM
KOOPL BOOM
20:41 30 Mar 21
I love shopping here. They carry all the essentials you need for building etc. I needed to do some hanging & they had every size hooks and screws we needed in stock! Quick service with good customer service.
MARIA PONCE
MARIA PONCE
04:53 15 Mar 21
This place is like the best mall for my husband. He can dream big about his home improvement with the vast variety of items and modern staf. Great prices and good customer service.
benny yee
benny yee
22:30 15 Feb 21
Love the place. I was able to find what I needed. People are able to point out the right location. David help me carry out to the car. Thanks
Dominic Russo
Dominic Russo
11:07 11 Feb 21
As usual, this lowes store was mediocre at best. The staff is unbelievably unprofessional for the most part, and lack in knowledge of content. You'd expect the girl working in tools to know what a C Clamp is, right? More or less, it boils down to poor management, little to no staff training, and the idea that it's acceptable to not be able to answer questions about the products you're selling. Not to mention the store is a scattered mess right now because they've been doing a complete floor reset, during store hours, causing total chaos for everyone shopping. It has a few saving features and employees, but for the most part it needs new management, a better trained staff, a more structured process for executing things and over all a better attitude in general.
Mellody Gannon
Mellody Gannon
00:08 11 Feb 21
Helpful staff. Everything you need. Great paint color mixing. Really impressed how helpful and Polite staff was. Highly recommended
Arthur Jabour
Arthur Jabour
19:57 03 Jan 21
I run a shop and have a large assortment of craftsmen tools. Due to the buy out from Lowe’s they must be exchanged at the store. The first gentlemen I talked to said I could do anything with them in the store! Thankfully Natalie at customer service was able to help me. Got me all set up and some of my tools exchanged. Thankfully she knew what she was doing! Thank you again Natalie! The only reason I will be returning is because of you!
Alex Chin
Alex Chin
19:12 25 Nov 20
The good thing about Lowe's is they always provide parking to veterans which I think is amazing. You also get a 10% veterans discount but you have to sign up online. Usually when the part or item is not working out for me I can full refund without any question. Lowe's provides a larger variety of items than home Depot. However their parts department for piping is very disorganized as many people shuffle through the items and leave it wherever. They are also missing the exact parts that I need to complete projects and I have to end up going to home Depot. It's hard to flag down an employee there to help you there are so few of them. Usually the ones I talked to are knowledgeable and if they are not they refer me to another employee. The key making station is a disaster though it took me almost an hour and a half to get all my keys done. They force you to pay for the keys before they make them. So you have to wait in line three times to get your keys done, the first time at the key station to verify the blanks, then waiting in line to pay for the blanks, then waiting in line to cut the keys. You could go to the automated key maker but it costs almost double. Those usually has pretty good deals for tool sets but they only use specific brands, I'm guessing because of trade agreements. Not a lot of variety but you can find the tools you need usually. The AC section is very limited, so is the gardening section and the window section.
Reece Hart
Reece Hart
16:40 24 Oct 20
I've been to this Lowe's at least 10 times over the years. Unfortunately, I often leave a bit disappointed. More than once, I abandoned a cart because too many items were out of stock to complete my project.Because I would prefer to support Lowe's over Home Depot, I hope the following constructive criticism leads to improvements.- Organization and stocking: I realize that keeping a high-volume, urban store stocked and organized is challenging. Nonetheless, everytime I can't find something that should be in stock, I wonder whether I should give up on Lowe's. Electrical, plumbing, and basic hardware have been problematic in recent memory.- Environment: the parking area is dim and depressing. Put plants around. And don't let people urinate on the property. Also, I saw someone cleaning up glass from their car that has been broken into in the lot.- Staffing: Always friendly, usually knowledgeable, but not always present enough to help.One more thing: I'd love to see Lowe's reach out to local kids to get them into hardware and the joy of building. This Bayshore location is ideally situated to improve lots of lives.
Jeff O'Toole
Jeff O'Toole
04:24 09 Oct 20
Great selection,fair prices and many cool products. Great for browsing and getting project ideas. Staff are friendly and knowledgeable.
JoAnn Edson
JoAnn Edson
20:56 06 Oct 20
I love Lowe's. My favorite is the garden department. Flowers and Plantsseem to help my state of mind during these very challenging times in ourworld today. It's like one Big Garden in one place. All the employees knowme in that department as I have been going for years. George is Awesome.George helps me with all my garden needs. Thanks George your the Best.
Jeff Herman
Jeff Herman
02:07 26 Sep 20
I would strongly recommend against ordering online for in-store pickup at this location. Both times I placed an online order and showed up at the store to collect it after receiving an email that my order was ready, my order was in fact not there. This store seems extremely disorganized. In my last visit, I waited about 45 minutes before I finally got what I came for.I do want to commend their customer service rep Heather, who seems to be doing the work of 5 employees. Were it not for her help, this would have been a 1 star review and I likely would have left the store empty handed.
Hank Luciano
Hank Luciano
13:32 21 Sep 20
Good location not far from freeway although if you turn to soon into the towne center parking lot it can be a little trick to find as you make your way through the rest of the parking lot. Once you get there you will very happy you came. Place was a little busy but didn’t matter had plenty of staff there register lines were kept down. Friendly and very helpful staff had exactly what I needed no hassle at at. Highly recommended
Robert Turek
Robert Turek
03:35 20 Sep 20
Didn't have what I was looking for!
S.
S.
18:37 16 Sep 20
Great Lowe’s, no social distancing in place at all and watch your back this is a really dangerous location.
Matt Sain
Matt Sain
15:02 15 Sep 20
Idk if I can say it’s better than Home Depot, but woman/man, this place is a well run establishment.
Adele Rose
Adele Rose
04:24 13 Sep 20
I Love LOWE'S!!! Way! Way better Service than HOME DEPOT!!! Their Attentiveness & Respect from everyone!! They care about their Plant's and they even water them😄🤣😂!! LOL!! SERIOUS as all hxxx!!! I've gone to Home depot for years, they've gone DOWNHILL sorry to say!! Mgmt sucks big time, Its true, act better, do better, better reviews IJS...
Chris Flum
Chris Flum
02:12 10 Sep 20
I drove the 24 miles to get their, i parked in seconds, I couldn't find a cart of any kind, walked in and because of the app I knew exactly where to go, luckily my item (an electric smoker) was exactly where the website said it would be and the quantity was correct. It was in a cardboard box and slid easily to the checkout stand with only one person infront of me. The checkout person was nice and offered to find me wheels/cart for my 70lb smoker that was on sale. I said I got it. Leaned it back tossed it over the shoulder and walked straight to me vehicle for the journey home. Unfortunately it took longer to get to the bay bridge than it took to drive the 24 miles and store shopping...
Mariya D
Mariya D
04:36 09 Sep 20
Disorganized and large lines of people not following COVID-19 guidelines.
Darlene Giusti
Darlene Giusti
03:36 07 Sep 20
I went in for Raindrip garden watering system pieces. I found everything I needed.
Ali Reyes
Ali Reyes
00:03 07 Sep 20
Fast shopping but people that work their some don't know their department and ignore you not good
Zsi Zsi Lutz
Zsi Zsi Lutz
22:11 05 Sep 20
Staff helpful. Store prices competitive. Overall great experience due largely to friendly, knowing staff
David Li
David Li
21:33 04 Sep 20
fairly organized by isles labeled with large banners and the only fault I see is with the dark parking lot or I would give it 5 stars
Jim L
Jim L
02:15 04 Sep 20
Curbside pickup.
Terrie Chan
Terrie Chan
23:41 03 Sep 20
Detailed, helpful, assertive, knowledgeable and patient customer service agent Jimmy, assisted with multiple Kitchen Appliance recommendations, countertop and cabinet information/style choices, lighting fixtures, while respecting personal preferences.
Carmen Ortiz-Griffith
Carmen Ortiz-Griffith
19:09 01 Sep 20
Great Help from Wayne in the Gardening Department..he knows his SH _T Happy!!!!
James Frier
James Frier
01:47 01 Sep 20
Always fun to shop at Lowe's. Good prices, huge selection keep bringing me back.
Sam Orosco
Sam Orosco
02:30 30 Aug 20
Lowe's is low on most inventory items like other retailers in the area. Be prepared to wait a while for some orders.
T Stone
T Stone
01:21 30 Aug 20
Overall a good experience. Plenty of employees to help find what I was looking for and short lines at check out.
Bird
Bird
02:30 27 Aug 20
Is really is home improvement (upgrade)from kitchen ware appliances, backyards, living rooms, also garden stuff u need, etc!!...
Joey Sequeira
Joey Sequeira
03:28 23 Aug 20
They had what I wanted and did NOT have to wait for a delivery, ....and I also got some REAL human interactions.
Richard Morales
Richard Morales
23:50 18 Aug 20
Lowe's what can be said. Well it had what I wanted. And I got to the register quick. But if you want some wood cut there you might have to wait until the person who's rated to use the cutting machine is good and ready. Since there doesn't seem to be anyone else. Crowded, busy, seems like the workers are a tiny bit over there heads with costumers. After all that I guess it's ok?
Curtis Boisjolie
Curtis Boisjolie
05:44 15 Aug 20
Every time I go into this place they make me feel like I'm stealing, because I am
Nicola Young
Nicola Young
16:31 14 Aug 20
Well organized with a good amount of inventory and adhering to mask / social distancing guidance
Sophie Debs
Sophie Debs
23:54 10 Aug 20
Great place, excellent selection + decent pricing.I personally found their PVC fittings selection to be a bit lacking (particularly for larger joints like 1.5" and 2"). The returns / customer service desk is understaffed, so expect long waits for those during weekends, but they're really helpful and accommodating.
Pinkard Holcomb
Pinkard Holcomb
01:18 07 Aug 20
Best most knowledgeable employee is Monty. Knows the store from front to back, please make sure he is promoted and appreciated.
Rick Crisostomo
Rick Crisostomo
03:32 04 Aug 20
The store and the service is okay/good. But i gave Lowes a five star because their online service is A LOT better than Home Depot. Home Depot is no longer my "go to" store because their store/online service is beyond terrible! Plus Home Depot financially supports Trump, which is icing on the horrible cake that is Home Depot. #TeamLowes
D Gman
D Gman
04:23 21 Jul 20
Was getting some stain today for the deck. The Olympic brand is no longer available. They now sell the Valspar Brand. The paint specialist was able to find the cross-reference color and make a match. A week ago the paint specialist not able to make a match. Instead took a scan of the color on the lid. It was close, but not perfect. It's all about getting someone who knows what they are doing and or have the experience.
Shawn Hicks
Shawn Hicks
01:40 20 Jul 20
Very helpful. Likely to have most of what you are looking for but some of it will be out of stock. Messy, picked-over, but friendly. Parking is always available on the roof.
Seth Wessitsh
Seth Wessitsh
00:28 20 Jul 20
I came to pick up my order which I didn't expect to be ready because they hadn't said it was. However, I was pleasantly surprised to find that I could get the items myself and return to pickup to finalize. The only downside to that was that I ordered online because it was the last item in stock. Since they hadn't collected it yet, it was still on the shelves for anyone to buy. I'm assuming Lowe's doesn't have any protections in place for someone having come and bought that last item even though I had already purchased it online. I'd call the experience 4.5 overall.
John Patrick
John Patrick
19:27 16 Jul 20
Had a great experience here in the tool department. I was looking for a torque wrench and the website showed that it was in stock but there was nothing on the rack. Got a hold of an employee that works in that section and showed him the website and then he looked up in the racks above and saw that they were stocked. He pulled over a ladder and got them down and gave me one great service! Parking does get a little challenging there but all is good.
Leonard Suguitan
Leonard Suguitan
19:06 13 Jul 20
Came in at 1000am on a Monday morning to return faucet handles and stem. Representative was friendly, and helpful while completing my transaction, so that made me happy. I also used the kiosk called "Minute Key" to make 4 copies of a key, and I thought it was great value @$9.50 for 4 copies. Also, the machine saves a digital copy of the key, which is super cool!
Paul Justensen
Paul Justensen
04:07 13 Jul 20
THINGS could be planned much better.... Try waiting in line for 1 /2 f..in hour...2 lines open and self serve line backed up to the Bay Bridge commute last year!!! I have to work and time is money. Redesign the front check-out and get the lines moving. I almost walked out, like I seen several others do.
Dayna L
Dayna L
19:49 11 Jul 20
I love Lowe's. Demetri in Lumber was most helpful and a man with a wealth of knowledge. Definitely 5 Stars.I'll definitely come here for all my home improvement. Ask for Demetri.
G T
G T
05:47 11 Jul 20
The garden center has a nice selection of supplies and they'll likely have what you're looking for. Employees are hit or miss. We asked one clown who was sitting in the garden center where something was and he said dismissively, "This isn't my department" and immediately looked down at his phone and began playing with it. Well then why are you sitting there if it's not your department? Clown. Another person we asked was very helpful and went out of his way to give us information about a plant we were asking about. He recommended soil and decorative rocks that would work well with it. He was much nicer and pleasant to talk to.
A.J. Guest
A.J. Guest
07:32 01 Jul 20
Generally, I give an establishment the benefit of the doubt up to three visits; then I post a finality. But, Lowes attracted me for whatever reasons it was not for their customer service. So, my fourth trip after two out three bad trips was a kid in the candy store experience. I heard the word welcome so many times I thought I was at a southern Baptist revival. No kidding, so after my wandering around aimless, no purpose. I bought a gallon of bleach and hurried out before sunset. I wish I could give it four stars, but I still have bitters on my mind just before.
Edward Ganio
Edward Ganio
16:51 28 Jun 20
Good selection and friendly staff. Their prices are higher than Home Depot, but they have better products. They also tend to be a bit less crowded than Home Depot, and the parking is easier, in my opinion. I hate the Colma Home Depot's parking garage, and the staff there leave something to be desired. If your budget allows, I would opt for Lowe's.
perry moss
perry moss
02:29 22 Jun 20
Very helpful sales associates, selection is meh, and prices are quite a bit higher than the Orange place. I would love to shop here but price and selection make it hard.
Rosa Maria Maldonado
Rosa Maria Maldonado
04:07 21 Jun 20
I come in at least twice a month, probably more and I always find what I need. They have a great staff most of them know how to answer your questions. And its very nice to have this store near my home.
Robert Allen
Robert Allen
05:15 17 Jun 20
This place is crazy busy. Chaos at its best! I love it! No other Lowes I'd rather be servicing.
Irene Wong
Irene Wong
02:04 15 Jun 20
There wasn't too many employees working. There were a few customers standing around waiting to be help, but the associates were trying their best to assist everyone in a timely manner. The check out lines were extremely long, but the cashier was very friendly. Overall good experience.
Alwin J.
Alwin J.
19:29 09 Jun 20
All the shelfs are very well organized and easy to find items . The staff is also very nice and supportive . You should definitely visit this shop if you...
Mike Hagerty
Mike Hagerty
18:00 07 Jun 20
Great service for propane. Just telll the cashier you want to exchange for, or just buy, a full propane tank. Get the tank from metal lockers in the parking lot near the entrance. No need to carry one from the shelf.
G T
G T
16:35 02 Jun 20
The garden center has a nice selection of supplies and they'll likely have what you're looking for. Employees are hit or miss. We asked one clown who was sitting in the garden center where something was and he said dismissively, "This isn't my department" and immediately looked down at his phone and began playing with it. Well then why are you sitting there if it's not your department? Clown. Another person we asked was very helpful and went out of his way to give us information about the a plant we were asking about. He recommended soil and decorative rocks that would work well with it. He was much nicer and pleasant to talk to.
snap chi
snap chi
03:35 30 May 20
Lesly the store manager on 5/29 @ 7pm was awesome. It was very busy but she took time to help me.
Jesus Montoya
Jesus Montoya
04:23 29 May 20
Great store! Opens one hour longer than Home Depot, and the staff tend to be more knowledgeable, friendly, and helpful, particularly Gina in the shower/bathroom/tiles section.
Marion Oya Capulong
Marion Oya Capulong
20:59 27 May 20
Anything you'll ever need for fixing or improving, as well as expanding/ modernizing equipment in or outdoors. Even planting and growing options for your back yard and front garden is highly supported by its large nursery. Painting, plumbing, electrical, you name it, Lowe's got a substantial availability of items at reasonable, even name brands.super friendly and knowledgable staff always present!!!!All thumbs up people!!!😆
Marty West
Marty West
01:25 23 May 20
Better organized and a bit better quality for lots of items compared to Home Depot. Unfortunately there are far fewer Lowes around so I have to make a special trip.
Jennifer Lee
Jennifer Lee
08:42 21 May 20
One of my favorite Lowe’s in the surrounding area. Usually, well supplied with everything I need. I come to this location to get my Christmas tree every year! They’re well-stocked, I tell ya! Anywho, COVID protocols seemed to be well-respected. It was busy, but never crowded. I came to check out the garden center, but they seemed to be picked clean. May return again later, once the planting fad and inventory stocks realign!
Emilio Lopez-Centellas
Emilio Lopez-Centellas
04:08 21 May 20
Make sure to verify they have all the items in stock before you sign for your pick up order. Customer service said we were good to go, then they couldn't find half our order. At least customer service was nice and apologetic about it.
Patsy Gonzales
Patsy Gonzales
08:37 07 May 20
If you don't know where something is sales personal is very helpful.
Ananth Associates
Ananth Associates
00:08 06 May 20
I have been mostly buying things at home depot, recently with COVID, switched to this store that was closer and have had good experiences. Most recently, there was a specific issue with a Dewalt Saw that I purchased where Dewalt messed up by putting the wrong item in and Lowe's could have just said it's not their problem but Linell, one of the managers stepped in and took care of things and went above and beyond and he definitely converted me to now be a Lowes customer from Home Depot. Good job caring about customer satisfaction.
Erik Toth
Erik Toth
04:34 02 May 20
Typical of any Lowe's, it can be impossible to find a staff member to answer questions. Why don't they have kioks every few aisles to search for the locations of items?! Items listed as "in stock" but available to purchase "in-store only" we sadly wrong and non-existent. For my last experience, staff was eager to help but not very knowledgeable. I spent an uncomfortable amount of time in the store. Customers were totally ignorant of adhering to social distance guidelines and staff made no attempt to correct that. All in all, in made me very uncomfortable.
Kathryn Goede
Kathryn Goede
19:51 28 Apr 20
During the Covid-19 quarantine, people in this store are not keeping the correct distance and the checker at the door is letting too many people in. As well I see shoppers in groups, with no regards for the request to send ONE PERSON to pickup items. There should be more of an effort to keep customers apart, and emphasize ordering online and pickups in cars. Workers in the help area area also are standing too close together.
Vincent Boyd
Vincent Boyd
02:33 08 Mar 20
Lowe's is Lowe's. Have property in the area and Lowe's has been a Dependable retail Home Improvement store for a while now. My business on Bayshore today was actually to pick up food at San Pancho's tacos located right in front of Lowe's on Bayshore Boulevard. Nice family and good food. Check it out. Tell them vluv sent you.
Thomas San Francisco
Thomas San Francisco
21:59 07 Mar 20
A smaller Lowe's but good enough for most people. The clerk's could be friendlier. They never show much enthusiasm or energy.
Alex Lashway
Alex Lashway
20:36 02 Mar 20
Good spot for plants. I love that I can bring my dog! He is well behaved. I love going and walking around to the garden section on a beautiful day
Kanyapak Ngoentong
Kanyapak Ngoentong
01:26 24 Feb 20
I went there to bought a washer and dryer. I got help from Mr.Shin from Appliances .He was very kind and helpful .
Darin Barker
Darin Barker
17:54 21 Feb 20
George was an amazing help in the nursery! He let me know when the store was getting more inventory in and helped me select perfect palms for my yard. Thanks George =)
Franklin Chun
Franklin Chun
05:16 09 Feb 20
Lowes services varies from person to person. Appliance sales person didn't care and ignored me. Tool area and lumber was very attentive. Roofing materials is helpful and some floor personnel didn't care or know. Buyer should have some knowledge or have a knowledgeable person. Most hardware is available in stock at fair prices. Clean as clean can be in a warehouse.
Rhiana Mclendon
Rhiana Mclendon
04:10 24 Jan 20
I was up for some new stuffs for my home improvement. Staffs were super friendly and did accommodated me well. Prices were cheap too.
Marquetta Pinkard
Marquetta Pinkard
04:57 17 Jan 20
Worst phone customer service. They need to hire a Call Center to better assist with incoming calls and to stop hanging up on callers. I rather drive out of town to another location. A few days later, my husband and I had gone inside and received such great care and assistance from the amazing night crew. If I need any items from this location I will not call but walk into the store.
Worked here for a few months in the summer before moving to Vegas for college! Love everything about the store. Employees are fun and managers are amazing!!!
Peggy Cleary
Peggy Cleary
05:28 09 Jan 20
Bought a dishwasher here, the model we had decided on before going in. We were happy to have read on their website of a substantial discount offer. But the offer wasn't shown on the posted price in the store. We did receive the reduced price, but we thought that was odd. We wanted to view the same manufacturer's next more expensive model, which they sell, but they did not have one on display. Also, we were buying because our machine failed, and wanted a replacement quickly. Had we wanted the more expensive model, we would have to order it sight unseen and wait at least 3 weeks for delivery. Even choosing the model which we were told was in stock, the salesman couldn't tell us how long delivery would take. It is handled by an outside service, and 4 days after the purchase we still don't have any word about when we can expect delivery.
Sarah Rose Champagne
Sarah Rose Champagne
09:09 05 Jan 20
It finally opened up closer than where I used to have to go... more convenient, huge selection, sometimes they do lack the floor help or customer service. Unsure if this is due to being understaffed, or some other reason but I have found they are usually short handed... Handicap accessible & they do have a huge parking lot, but public transportation does stop there...
Rolando Ochoa
Rolando Ochoa
14:41 03 Jan 20
Am normally at lowes when I want to buy something nice like a good looking mirror or fixtures that place seems to have more quality and elegant features than other stores, and the associates seems more helpful. I think the training they have is better. I really like this place
Adam Boender
Adam Boender
16:31 27 Dec 19
I went to Lowes at around 8pm on 12/26 to get a tool chest. Everybody was helpful in helping me get the stuff i wanted down from the rafters. I really appreciated everybody.
Ramiro Cairo
Ramiro Cairo
04:01 15 Nov 19
Wood cuts? 8 out of 10 times I wanted to get some cuts, the machine had a beautiful sign that said 'Out of order' Please don't rely on that.
CHESLAW KAMINSKYI
CHESLAW KAMINSKYI
22:37 13 Nov 19
Great store for fans to change the design. you can always find something new and interesting for your interior exterior, your homestead and a small country house. cheaper than anywhere else. fast delivery when ordering from the Internet.
John Fulwood
John Fulwood
04:55 13 Nov 19
Great place for none contractors to buy building materials n appliances. Convenience.
Ramiro Cairo
Ramiro Cairo
03:32 10 Nov 19
Wood cuts? 8 out of ten times I wanted to get some cuts, the machine has a beautiful sign that says 'Out of order' Please don't rely on that.
Adolfo Martinez
Adolfo Martinez
20:19 07 Nov 19
Has improved a lot supplies are great .well not enough employees to help
Heather Johnson
Heather Johnson
03:42 05 Nov 19
Excellent service and they have a high quality appliances. Staffs were knowledgeable and easy to approach. And I found the stuffs that I was looking for.
Tony Godshall
Tony Godshall
02:40 26 Oct 19
Handy when my local hardware stores are closed or don't have what I'm looking for. But the online order system for in-store pickup is horrible. Order was in "preparing for pick up from 6:30 am till closing". I went in and picked it myself. Previous times I've waited 45 minutes before giving up for an order that was supposedly ready.
Hilmar Koch
Hilmar Koch
21:05 19 Oct 19
This is an impressively well stocked store. Found fire bricks here which were unavailable just about anywhere else. A nice lady in outside garden helped me make sure they are in stock before I made the trip. Only area of improvement: the call in and help want wrong 6 times before I got a hold of said associate.
Kim Lavin
Kim Lavin
20:38 19 Oct 19
Sterling, David basically the lawn and garden section those men know about landscaping and we didn't have to wait all day for them to get to some pavers on a top shelf David said one moment and not even a second later someone with a forklift appeared. they're on top of their game. I go here alot for different items and sterling and david are so helpful . I'm thankful for their service.
Steve McCormick
Steve McCormick
01:02 18 Oct 19
It's OK. This Lowe's is about 1/3 the size of the typical Lowe's. It appears that many employees are in a training mode here. That, along with occasional 'out of stock' issues are the reason for the 3 stars. If you know what you want and they have it, it's fine. And it's very close to where I work.
Jose R Moreno
Jose R Moreno
17:31 17 Oct 19
Always great service, I was in need of some la Habrá base 100 16/20 and the fork lift crew where very helpful.Great materials for stucco, so much better than home depot.
Timothy M. Brown
Timothy M. Brown
20:11 15 Oct 19
One employee went above and beyond to help when most employees only offered "what you are looking for is right here". After locating the product this employee made sure it was the right tool for the task at hand!
Lucas Floyd
Lucas Floyd
00:00 14 Oct 19
The customer service here is pretty poor. Some employees are helpful and friendly, others are out of it, shuffling around, talking to each other, or just generally look like they don’t want to be there or help you. I come here cause it’s convenient and they are open late, but you’ll get much better service going to Center Hardware on 3rd.
Lucas Floyd
Lucas Floyd
00:00 14 Oct 19
The customer service here is pretty poor. Some employees are helpful and friendly, others are out of it, shuffling around, talking to each other, or just generally look like they don’t want to be there or help you. I come here cause it’s convenient and they are open late, but you’ll get much better service going to Center Hardware on 3rd.
master jason
master jason
20:03 13 Oct 19
This is the only store of its kind other than home depot at Daly city. Goodman's Lumber used to be in the same spot years ago. They carry mostly essential things and it is worth visiting as the prices are very competitive.
Pettrenelia Thomas
Pettrenelia Thomas
01:32 09 Oct 19
I am very pleased with Lowe except it took me almost a hour for someone 2 help me n the kitchen appliance area You need 2 hire more help...
Vanessa Lee
Vanessa Lee
03:27 21 Sep 19
Special shoutout to Armando from DSI logistics for delivering our order for us and driving all the way through traffic. And Raquel for taking care of our order and helping me through it. Also Rick, for taking care of getting the order ready the night before after closing. So appreciative of all these employees!
S Harrison
S Harrison
18:31 09 Sep 19
Some of the staff there are friendly and knowledgable others not so much. Try to find one that is friendly and you will find everything you need. Find one that fits the not so much category and you are in for a long day..
Monica B.
Monica B.
15:30 04 Sep 19
Easy parking; very good selection, except for some reason, they were low on floor lamps in stock on the floor on my most recent visit. Sometimes it is hard to find someone to help you, so be prepared to figure things out yourself. There is always plenty of parking but sometimes it takes some time to be checked out due to lack of cashiers.
Lorena Stev
Lorena Stev
11:07 29 Aug 19
AWESOME!!!! That is the one word that describes my experience with David and his team. As a first time home buyer, David was very helpful and provided excellent customer service. I love my new flooring!!! Highly, highly, highly recommend!!
Rene Mendieta
Rene Mendieta
23:15 21 Aug 19
Was easy to find what I was looking for. Everything moved smoothly.. atire waa relax
Tic Shooter
Tic Shooter
07:15 16 Aug 19
It's our local Lowe's. Yeah they got pretty much everything you'll need for the home do it yourselfers. Not crowded with contractors like Home Depot. Lines aren't long at the register and workers everywhere too assist you with needs. Stop off at L&L BBQ in this strip mall or enjoy one of the other restaurants close by before you come here. If after your meal nature calls, the bathrooms are clean here..... 😉
Rodrigo P. Feliciano
Rodrigo P. Feliciano
21:14 09 Aug 19
Amazing variety of hardware items to choose from. Try their free kitchen design service.Lowe’s staff members are knowledgeable, helpful and friendly. Lanna, Lowe’s kitchen designer, was excellent in helping us.Close by Lowe’s are a variety of restaurants and the delightful Tanforan Mall.
Michael H
Michael H
04:04 19 Jul 19
Staff was completely useless. They avoid the customers like we have the plague. Otherwise just fine. Short lines and reasonable prices
Victoria L.
Victoria L.
17:22 29 Apr 18
This store is huge and candidly, I can admit that it can be rather intimidating for a girly girl like me. For years I have come to rely on the expertise of...
Vee H.
Vee H.
19:03 04 Mar 18
I found out that my boys cracked their brand new fiberglass tub (SMH) so we ran out to Lowe's to pick up a product called Flex Seal. Well this stuff comes...
Chris S.
Chris S.
08:02 10 Oct 17
I thought I was buying a house but it seems that I live HERE now! While the University Lowe's home improvement is closer to my new home, I find that I like...

Product range

Lowes is an enormous store where you can find anything you may need during the home renovation. Since home improvement is their primary category, you’ll find a lot of tools and materials for the renovation process. Furniture and interior design pieces got a separate section. So the Lowes products will not only help you furnish your apartment on a budget but also provide you with the tools to renovate your home. You will be able to order the home improvement services and find a professional to help you with the home-related work as well. This is a platform that covers the whole cycle of home improvement and interior design for you.

What makes this store good

  • They deliver to Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Palau, US Virgin Islands
  • They offer delivery to APO, FPO and PO boxes
  • They provide you with a wide range of home improvements products including the maintenance tools to support your home improvement ideas
  • They offer rebates
  • They have offline stores where you can pick-up your orders
  • They offer the price match feature
  • You can order home improvement services from Lowes

Lowe's store

Pricing

The pricing policy of the Lowes store is very affordable. You can shop here no matter the budget size. Here you’ll find the following prices for the most popular home goods categories:

  • Beds starting with $205
  • Coffee tables starting with $50
  • Mattresses starting with $84
  • Chairs starting with $72
  • Rugs starting with $6
  • Pillows starting with $4

The prices for the tools and accessories are also more affordable than many stores can offer.

Is this shop legit?

This is a well-known shop with lots of physical stores and own representation in Canada. A trustworthy store with a clear background.

FAQ

1Do I need to sign up to make a purchase?

You do not need to sign up Lowes website to place an order. You can do it as a guest user.

2Can I track my order after the purchase?

You will be able to do so in the order status section and using the tracking number from a shipping company.

3Do they provide tracking numbers for the shipped packages?

Yes, you will receive a tracking number of one of their shipping partners listed below.

4What delivery services they use?

They use UPS, USPS, and FedEx as their primary shipping partners.

5Do they have location restrictions?

They do not ship international orders. They also have weight and size restrictions for the orders shipped to APO, FPO, and PO boxes.

6Do they offer gift cards?

They offer a lot of options when it comes to gift cards. You can choose from card designs for various occasions. Also, they offer a corporate gift card which will work great as a reward for your employees if you run a business. You can check the gift card balance online on the Lowes website.

Read also:

Lowes vs Home Depot

About author

Hi, I’m a furniture consultant with the industry expertise. I worked with the most prominent furniture and home goods retailers in the US and had a chance to see this industry from the inside. My 8+ years of experience in furniture production management made it clear for me how crucial it is to know what stores and manufacturers you can or cannot trust.
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Hi, I’m a furniture consultant with the industry expertise. I worked with the most prominent furniture and home goods retailers in the US and had a chance to see this industry from the inside. My 8+ years of experience in furniture production management made it clear for me how crucial it is to know what stores and manufacturers you can or cannot trust.
follow me
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