LampsPlus

LAMPS PLUS

Rating 4.8
4.8/5

Customer Satisfaction: 9.6/10

Category: Furniture Stores

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Contents

About Lamps Plus: Is It a Legit Company?

Lamps Plus review

Founded in 1976, Lamps Plus has a long history and a well-established reputation. This company sells lamps, mirrors, furniture, and décor that can help every shopper express their unique personalities in their homes. In fact, the selection of products is truly impressive. I was able to find everything I needed for my apartment on Lamps Plus’s website, making it a truly one-stop shopping destination for home décor.

I’ve heard a lot about Lamps Plus over the last few years, so I had no doubts this was a legitimate brand. I was also happy to discover that Lamps Plus had over 338K followers on Facebook and more than 414K followers on Instagram. Needless to say, this company is not a scam and can guarantee a safe shopping experience. Which is one of the reasons why I’ve decided to order from them.

Lamps Plus Pros & Cons

Pros

  • an incredible variety of products that can cover almost every customer’s needs (includes lamps, mirrors, countless décor pieces, furniture, and more)
  • free shipping on orders over $49, which can help shoppers save more (especially when buying several items at once)
  • 60-day return window to guarantee every customer’s peace of mind (making online shopping much more stress-free)
  • multiple brick-and-mortar locations across the country, which allow customers to see Lamps Plus’s products in real life before making a purchase
    has international shipping

Cons

  • international orders are considered final and are not eligible for returns, which limits the shopping experience for international customers
  • not all items are eligible for free shipping, and larger products may cost a lot to deliver, which can be disappointing for many customers

 

 
 
 
 
 
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Публикация от Lamps Plus (@lampsplus)

How to Get a Discount at Lamps Plus

To receive a discount from Lamps Plus, you can use the company’s special offer – New Homeowner Coupon. It offers $15 off orders over $50 and requires shoppers to provide their name, email, and postal code. The good news is, this coupon is valid both online and in-store.

Customers can also find good discounts and excellent deals in the big Sale category on the company’s official website.
Shoppers can also sign up for Lamps Plus’s email newsletter to receive both décor ideas and deal notifications.

Lamps Plus Shipping

Shipping with Lamps Plus was smooth, which is something many furniture companies cannot guarantee these days. Lamps Plus offers free shipping on orders over $49, so I didn’t have to spend a cent on delivery. Other orders cost only $5 to ship, which is also a pretty good deal.

Now, Lamps Plus ships across the 48 contiguous states, to Canada, and internationally. US orders typically take up to 7 business days to arrive (mine took 4 days). Deliveries to Canada may require up to 7 working days too. And international orders may take up to 21 business days depending on the destination and the customs.

It’s also worth mentioning that Lamps Plus has several faster shipping methods for US orders. They include Overnight Shipping, Second Day Delivery, and Third Day Delivery (all of which are available for orders placed by 2 PM Pacific Time (Monday to Friday).

If you’re planning to buy bulky items, you can also choose the Room of Choice delivery method. The delivery team will bring the parcel inside the room of your choosing. However, I was a bit disappointed to discover that this delivery method did not include unpacking, disposing of the packing materials, or removal of any old furniture.

Lamps Plus Return Policy

Lamps Plus offers a 60-day return window with every order. Therefore, if there’s anything you don’t like, you can get your money back. Most returns are free for the US. However, installed items that contain cut wires or loose crystals will be subject to a fee ($50). Daily Sale, Giclee art shades, Color Plus, Tiffany Color Plus, and Open Box items are not eligible for returns.

For the sake of this Lamps Plus review, I decided to return one of the mirrors that I’ve ordered from the company. The process was smooth and fast. I contacted Lamps Plus via phone (877-704-2425) and they provided clear instructions on what I needed to do to return the item. I received a free return label, printed it, and sent my mirror back. The refund was issued to my bank card within 7 days after the company received my parcel. Needless to say, I am satisfied with the process and how Lamps Plus representatives handled it.

Where Is Lamps Plus Located?

Lamps Plus is currently headquartered in the Chatsworth district of the city of Los Angeles, California.

How Often Does Lamps Plus Have Sales?

Lamps Plus has regular holiday and occasional seasonal sales. Additionally, the company has a big Sale section on its official website, where customers can find discounted items every day. The list of products on sale changes relatively often, so it’s better to check Lamps Plus’s website regularly if you want to find something specific for a great price.

What Time Does Lamps Plus Close?

Most Lamps Plus locations close at 8 pm on weekdays and 6 pm on weekends. You can check the working hours of your closest location here.

Who Owns Lamps Plus?

Dennis Swanson is the founder and CEO of Lamps Plus.

Lamps Plus Prices

  • Chandeliers from $299 to $2400
  • Ceiling Lights from $129 to $670
  • Table Lamps from $119 to $330
  • Wall Lamps from $79 to $274
  • Outdoor Lighting from $99 to $370
  • Ceiling Fans from $220 to $1200

Lamps Plus Customer Reviews & Ratings

The company can boast of thousands of Lamps Plus reviews online, the overwhelming majority of which are positive. Just to give you an idea, Lamps Plus has a 4.6-star rating on its official website (based on over 8K customer reports), a 4.8-star rating on Sitejabber (based on more than 7K reviews), and a 4.8-star rating on TrustPilot (based on almost 12K reviews).

Positive experiences

“The selection on the website is truly impressive! I’ve been buying from Lamps Plus for years now, and every time I manage to find everything I need. Last time I purchased a ceiling fan and a floor lamp, both of which were of excellent quality and came with attractive price tags.”

“Orders from Lamps Plus usually arrive fast (actually, sooner than expected). Additionally, they always look the same as on the website, which truly minimizes disappointments and makes me feel stress-free when ordering from Lamps Plus online.”

Negative experiences

“The assembly instructions aren’t always clear, especially with the table lamp I recently purchased from Lamps Plus. I had to call customer support to figure out how to install the lamp and spent more time than expected.”

“Had to pay an extra $30 for shipping for my Open Box order. Quite disappointing, considering that I was on a tight budget and was looking for a lamp with a good discount. I saved on the lamp but had to go over my budget because of the shipping fee.”

Reviews

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