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Contents
Is Lazy Boy Furniture Good Quality?
Yes, La-z-Boy is considered to be good quality furniture. Their pieces are made with durable and comfortable designs using only high-quality materials that can withstand years’ worth of wear.
Customers have had positive experiences with the company, praising their durable sections and great prices. The company also offers a wide range of styles and products that will suit any home or office setting. Based on customer reviews, La-z-Boy furniture is definitely worth considering!
La-z-Boy furniture does last long. Some customers have reported having their sectional for over 7 years without any major signs of wear or tear other than moving scratches. The company’s high-quality materials and constructiontechniques make their furniture durable, so it can withstand years of use. Consider La-z-Boy for your next purchase if you’re looking for long-lasting furniture!
La-z-Boy offers a limited warranty on its furniture products. The company warrants that all of its pieces are free from defects in material or workmanship under normal use and care.
Due to issues with durability and warranty services users cannot recommend La-z-Boy without hesitation. If a consumer needs a chair or sofa that will last them for many years – then they should look into more expensive options.
However, if someone wants a reasonably priced piece of furniture with style and comfort then La-z-Boy furniture is worth considering. In short, La-z-Boy is a reliable brand with mid-range quality furniture. With proper care and maintenance, La-z-Boy furniture can last a long time. It is up to the consumer to decide if the pros outweigh the cons for their particular needs.
Top Reviews and Complaints
Customers that have purchased furniture from Lazy Boy are often torn in their opinion of the company. Most agree that when they receive the furniture it looks beautiful and well made, but after a few months of use they start to see some problems with quality and durability.
Customers report that fabric quickly wears out, pieces become loose, and frames can even break down. Furthermore, customers report difficulties getting warranty services or repairs done right away due to long waiting times and customer service issues.
Anyway, you can find a lot of Lazy Boy reviews and complaints on the Internet.
One customer complaints: “We would have never thought that the construction of such a high-quality supposedly high-quality piece of furniture would end up with cardboard in it.” [1]
Customer who has purchased a Lazy Boy Piper set is not happy with the quality of the product she received. There are noticeable differences between what she was supposed to receive and what they actually got.
Crooked seams, rippling on one side and not the other, tack strips coming out, razor blade slits in the sofa, dust ruffle hanging out of the back and feet that are already scratching floors & wood.
Customer feels cheated by LazBoy for having paid such a high price for furniture that does not meet her expectations:
“The arms look like they are sewn crooked and the seams are crooked. One arm that randomly only has two pieces of leather rather than three. All of the feet are crooked, they did try to repair them.”[2]
“The customer service is no where to be found. After waiting 6 months for a custom order chair, delivery was a nightmare due to clueless employees at the Lazy Boy Store in Redding, CA. Lazy Boy’s entire delivery protocol is at best totally mediocre. The store, the distribution center in southern CA and the “3rd party deliver company” apparently, according the the manager cannot communicate.”
“The company has honest hard working people however this company is not what it used to be. People come here for a quick trip and cheap product. La z boy just isn’t the same. However there product is still priced right!”
Here are the average ratings for the best sellers in this review:
Trouper Power Reclining Sofa – 4.8/5 stars James Sectional – 4.5/5 stars Pinnacle Platinum Power Lift Recliner – 4.8/5 stars Amanda Chair & A Half – 4.9/5 stars Natalie Loveseat – 4.9/5 stars
Sofas
Customers who have purchased a Laz-Boy Sofa are beyond satisfied with the comfort, style and customization options that come with it. One buyer writes:
“Bought here a Laz-Boy Trouper power reclining sofa. Comfortable and stylish reclining couch. Sloping design, sculpted seats, split back cushions, and pillowy comfort. The sofa provides you with the support and relaxation you need for movie nights or any other occasion. It has a body width of 85 inches with 67.5 inches going towards the seating area which makes it suitable even for small body types.
Not only that but it has an impressive range of customization options from choosing between 900 different fabrics/leathers to upgrading to Laz-Boy’s Airform Comfort core gel cushions.”
Sectional
Customers have nothing but great things to say about their purchase of a Lazyboy Sectional. Many customers report that the seating is incredibly comfortable and provides plenty of space for large families or regular gatherings.
Others love that it was so easy to put together, making it ideal for anyone who regularly moves homes or apartments. Some customers also note that the price point of this sectional was unbeatable – they got an incredible deal on a top quality product without compromising on any features.
All in all, customers are overwhelmingly satisfied with their purchase and highly recommend it to others looking for similar furniture solutions. Buyer writes:
“Buying a Lazyboy Sectional has been one of the best decisions I have ever made. Not only is it incredibly comfortable and spacious, but I also got such a great deal on it. It was originally priced at $1,800 but with some professional cleaning and exclusive discounts, I managed to get it for just $750 – an absolutely unbeatable value. The sectional quickly clips together too so moving it around is a breeze. If you are in the market for something like this, don’t wait – call today! You won’t regret it.”
Recliners
Many customers ask: Are lazy boy recliners good quality? Customers are extremely satisfied with their purchase of the La-z-boy rocking recliners. Many describe it as an excellent value that provides comfort & durability. They love how easy it is to adjust and fit into smaller spaces; and appreciate the adjustable reclining mechanism that allows them to rock while they relax:
“When I bought the Lazboy Pinnacle rocking recliner, I knew I was getting more than just a comfortable chair. It comes with an incredible warranty, ensuring quality and longevity. Its perfect scale fits in small spaces while accommodating people of all sizes. The reclining mechanism is also adjustable and independent from the back – so you can rock and relax at the same time. Quality and sturdy. Perfect purchase!”
Performance fabrics
Here is what customers say about fabrics:
“Performance fabric is an ideal choice for furniture when you have pets and small children. Not only does it provide superior protection against liquids and dirt, but it is also available in hundreds of colors, textures, and prints so that I could find the perfect look for my living room. With the right care and maintenance, this pet-friendly fabric retains its color and texture over time, making sure that my furniture looks brand new years later. That was a great decision on my part – to go with performance fabric – as it has definitely saved me a lot of time and money in the long run!”
Is Lazyboy Worth the Money?
Lazboy furniture is certainly worth the price. With a huge selection of stylish and comfortable pieces, enhanced customization options, and durable performance fabrics, there’s something for everyone at Lazboy. Customers have consistently praised their high-quality materials, incredible comfort levels, and unbeatable prices – all factors that make it worth every penny spent.
So if you’re looking for furniture solutions that will last through the years without sacrificing style or comfort, then Lazboy is a great choice to consider. Make sure to check out their extensive range today! No doubt about it – Lazboy is an unquestionably great value for your money!
Enjoy your new piece of furniture as you relax in its luxury and comfort.
FAQ
How long do Lazy Boy couches last?
The answer to this question largely depends on how often the sofa is used and its size. Well-made La-Z-Boy sofas that are used reasonably can last many years, perhaps with minor blemishes over time. With regular care, leather material in particular can maintain its beauty and usefulness for a long period of time.
To ensure lasting quality, La-Z-Boy offers a limited lifetime warranty on most furniture items sold by authorized dealers. That way you can be sure your furniture will last as long as possible with proper maintenance and care. Finally, it’s important to note that returns are not allowed due to their commitment to providing only the highest quality products.
This combination of superior craftsmanship, long-lasting quality, and a limited lifetime warranty make La-Z-Boy furniture well worth the investment. So you can rest assured knowing that your furniture will last for many years to come. By investing in La-Z-Boy, not only are you getting quality furniture, but also great value for your money!
Are Lazy Boy recliners good for your back?
Yes, Lazy Boy recliners can be good for your back! Proper ergonomic design and features such as lumbar support, adjustable headrests, and power reclining capabilities can all help to relieve back pain. In addition, the right kind of recliner can help you maintain a proper posture while seated, which also helps reduce strain on your spine.
La-Z-Boy’s signature ComfortCore cushioning is designed to provide extra support and comfort in areas where people need it most – like the lower back. The metal frame construction ensures stability and durability so that you can enjoy your recliner for years to come without having to worry about replacing it due to wear or tear.
Where are Lazy Boy recliners made?
At La-Z-Boy’s Dayton, TN manufacturing plant, associates make all kinds of recliners and other furniture for La-Z-Boy customers across the globe. In addition to the United States, La-Z-Boy recliners are also made in countries such as China, Thailand, and Mexico.
All products made at La-Z-Boy’s factories are held to the highest quality standards before they’re shipped out. So no matter where a product is made, customers can rest assured knowing it meets La-Z-Boy’s commitment to excellence and comfort.
Hi, I’m Mark and always have been a fan of La-z-boy recliners and chairs. I got a recliner for my mom from the Mission Valley store and my mom is very happy with the recliner.
Thanks
Mark
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I used to have Lazy Boy recliners in California and they were great. 10 years ago they would fix your chairs for free for the 5 year warranty on mechanical parts. Then after warranty they would charge a $50.00 fee for the repair on the lifetime mechanical parts. Today I called about my chair that is less than 2 years old and it costs $124.00 just to have them look at it and it takes a month and half for them to look at it and then you have to pay shipping for parts. I did not get the 10 years of service out of the chair, and no, I don’t have kids playing on it, I am 72 years old and the only one to sit on it.
Not worth the money!!
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I bought my leather reclining chair three years ago there is a defect in the leather I have contacted the company they said they do not make this material and color anymore I Purchased the extended warranty when I bought the chair and they do Not want to do anything about it That is not a good business decision
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12-14 weeks delivery of a $3000 order delayed with no tracking information or correspondence. When we placed our order July 29,2020 we were told 12-14 weeks; we should have left and went down the street to American furniture Warehouse. Actually we did buy a second recliner from AFW and it was delivered in three days! We have a $1785.00 deposit tied up in this order. Five calls to showroom now stating our order will be split into three different shipments maybe by November. After calling and being placed on a 55 minute hold to corporate with three different customer service representatives who can’t find my order, I am still waiting on someone to respond. I purposely wanted to buy from an American company not Chinese import but now understand why we have lost all of our American furniture companies! Amazon can track a$3 order and send multiple confirmations but you can’t even find a$3000 order?
I have a Lazy Boy loveseat for 15 yrs. and love it. In May of 2019 I purchased a couch and loveseat both with two reclining sections. The couch we use often as it faces the tv but the loveseat was used about (3) times since we have it. We heard a noise one night and traced it to the loveseat where a piece broke off that holds the spring to operate one of the recliners. I am told the warranty is for one year. I now see that the furniture is made in China. Both the couch and recliner do not seem as well made as our loveseat that we’ve had for 15 years. I would not recommend a Lazy Boy product and I am really disappointed to experience this problem.
Over the years I have purchased many Lazyboy chairs, rockers and couches. Over the past week I had a problem with my leather couch. Something broke on the right side of the recliner. I tried to call the store on 135th and Metcalf in Overland Park, KS on several occasions to seek a recommendation on a service provider. I finally got someone to answer. I was told to call a number that is their service repair company. I spent over two hours trying to get in touch with this company and no one every picked up. I called back to the store and left a message about this experience. No one ever called me back. I recently visited the store and was considering a new recliner. The selection was not good with quality items. Much cheaper furnature than in the past with much higher prices. With their terrible customer service and cheaper made furnature I will unlikely every buy any more Lazyboy items.
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I bought a La-Z-Boy recliner and got the insurance. I did not purchase insurance on the memory foam, at the advice of the sales rep, because I was told memory foam lasts forever.
What I did not anticipate was the memory foam sliding out of place on one of the reclining seats. Without that insurance I am out of luck Personally I think it’s a manufacturing defect.
My couch looks terrible now, after only 4 years, and the seat which has the displaced memory foam is really uncomfortable. Basically my 3 seat couch is now a love seat.
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When my recliner arrived after 4 1/2 months, I noticed the seams of the seat were uneven. Then I noticed the seams of the arms were also uneven, there were 2 gaps on one side, but not the other and that the back of the chair also had a gap where one side where one side was almost 3/4 inch wider than the other side. They send someone out to look at it, to their credit. This chair wouldn’t even sell in a discount store. Customer service at first offered me $150 off. She downplayed the issues that were in the representative’s report. I did not accept that offer. They did offer replacement after I spoke to someone higher up. But then that person said that there was no guarantee things wouldn’t be wrong with the replacement!! I had this model of recliner before, when La-Z- Boy was good. I will keep my fingers crossed that the replacement is ok, but obviously they have little to no quality control. I say look elsewhere for furniture.
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Just wanted to say i have had my sofa for about six months and i cannot stand the odor of it. I feel like the odor is from chemicals. I also feel very uncomfortable having it in my home. I will be replacing it soon. Sorry I spent over 2 thousand dollars on the sofa and love seat.
Hi, I’m Mark and always have been a fan of La-z-boy recliners and chairs. I got a recliner for my mom from the Mission Valley store and my mom is very happy with the recliner.
Thanks
Mark
Visitor Rating: 5 Stars
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I used to have Lazy Boy recliners in California and they were great. 10 years ago they would fix your chairs for free for the 5 year warranty on mechanical parts. Then after warranty they would charge a $50.00 fee for the repair on the lifetime mechanical parts. Today I called about my chair that is less than 2 years old and it costs $124.00 just to have them look at it and it takes a month and half for them to look at it and then you have to pay shipping for parts. I did not get the 10 years of service out of the chair, and no, I don’t have kids playing on it, I am 72 years old and the only one to sit on it.
Not worth the money!!
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I bought my leather reclining chair three years ago there is a defect in the leather I have contacted the company they said they do not make this material and color anymore I Purchased the extended warranty when I bought the chair and they do Not want to do anything about it That is not a good business decision
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12-14 weeks delivery of a $3000 order delayed with no tracking information or correspondence. When we placed our order July 29,2020 we were told 12-14 weeks; we should have left and went down the street to American furniture Warehouse. Actually we did buy a second recliner from AFW and it was delivered in three days! We have a $1785.00 deposit tied up in this order. Five calls to showroom now stating our order will be split into three different shipments maybe by November. After calling and being placed on a 55 minute hold to corporate with three different customer service representatives who can’t find my order, I am still waiting on someone to respond. I purposely wanted to buy from an American company not Chinese import but now understand why we have lost all of our American furniture companies! Amazon can track a$3 order and send multiple confirmations but you can’t even find a$3000 order?
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Haven’t received furniture. They have my money. https://www.trustpilot.com/review/www.la-z-boy.com
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I have a Lazy Boy loveseat for 15 yrs. and love it. In May of 2019 I purchased a couch and loveseat both with two reclining sections. The couch we use often as it faces the tv but the loveseat was used about (3) times since we have it. We heard a noise one night and traced it to the loveseat where a piece broke off that holds the spring to operate one of the recliners. I am told the warranty is for one year. I now see that the furniture is made in China. Both the couch and recliner do not seem as well made as our loveseat that we’ve had for 15 years. I would not recommend a Lazy Boy product and I am really disappointed to experience this problem.
Over the years I have purchased many Lazyboy chairs, rockers and couches. Over the past week I had a problem with my leather couch. Something broke on the right side of the recliner. I tried to call the store on 135th and Metcalf in Overland Park, KS on several occasions to seek a recommendation on a service provider. I finally got someone to answer. I was told to call a number that is their service repair company. I spent over two hours trying to get in touch with this company and no one every picked up. I called back to the store and left a message about this experience. No one ever called me back. I recently visited the store and was considering a new recliner. The selection was not good with quality items. Much cheaper furnature than in the past with much higher prices. With their terrible customer service and cheaper made furnature I will unlikely every buy any more Lazyboy items.
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I bought a La-Z-Boy recliner and got the insurance. I did not purchase insurance on the memory foam, at the advice of the sales rep, because I was told memory foam lasts forever.
What I did not anticipate was the memory foam sliding out of place on one of the reclining seats. Without that insurance I am out of luck Personally I think it’s a manufacturing defect.
My couch looks terrible now, after only 4 years, and the seat which has the displaced memory foam is really uncomfortable. Basically my 3 seat couch is now a love seat.
Visitor Rating: 5 Stars
Visitor Rating: 3 Stars
When my recliner arrived after 4 1/2 months, I noticed the seams of the seat were uneven. Then I noticed the seams of the arms were also uneven, there were 2 gaps on one side, but not the other and that the back of the chair also had a gap where one side where one side was almost 3/4 inch wider than the other side. They send someone out to look at it, to their credit. This chair wouldn’t even sell in a discount store. Customer service at first offered me $150 off. She downplayed the issues that were in the representative’s report. I did not accept that offer. They did offer replacement after I spoke to someone higher up. But then that person said that there was no guarantee things wouldn’t be wrong with the replacement!! I had this model of recliner before, when La-Z- Boy was good. I will keep my fingers crossed that the replacement is ok, but obviously they have little to no quality control. I say look elsewhere for furniture.
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Just wanted to say i have had my sofa for about six months and i cannot stand the odor of it. I feel like the odor is from chemicals. I also feel very uncomfortable having it in my home. I will be replacing it soon. Sorry I spent over 2 thousand dollars on the sofa and love seat.
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