Interior Define


Rating 4.2

Customer Satisfaction: 8.4/10

Category: Furniture Stores

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What is Interior Define: Is it a Legit Company?

Interior Define

Interior Define is a furniture brand that was founded in 2014 by Rob Royer. The company offers a wide range of furniture pieces, including sofas, chairs, benches, ottomans, beds, dressers, and nightstands.

Today, Interior Define has a team of over 100 employees and operates out of a 30,000 square foot warehouse in Chicago. The company sells its products online and through a network of showrooms across the United States.

Based on customer reviews and feedback, it seems that Interior Define is generally a reliable and trustworthy company to work with. There are a few negative reviews about delivery issues and customer service problems, but these seem to be in the minority. Overall, it seems that Interior Define is a legit company.

Is Interior Define Furniture Good Quality?

Overall, customers seem happy with the quality of the furniture. Interior Define creates beautiful, timeless pieces that will stand the test of time. From furniture to home decor, Interior Define has something for everyone.

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Interior Define Customer Reviews

Interior Define has thousands of reviews online, so it’s easy to get a picture of other people’s experiences with the company. The majority of customer reports are positive. Interior Define has a 4.4-star rating on its official website (based on over 1,100 reviews) and a 4.5-star evaluation on (based on more than 2,200 customer reports).

Interior Define sofa reviews

Positive Reviews

“I ordered my Winslow Sofa in the middle of the pandemic. It arrived after 4 months, which is actually a decent shipping duration given the circumstances. I also appreciate this sofa’s sleek and stylish profile. It looks great in my living room.”  (source)

“The delivery took longer than we anticipated, but the customer service was excellent and very attentive, so we weren’t upset. Our Sloan Sofa arrived just as described, so it was worth the wait. We ordered our custom sofa with 40-inch deep seats, so it’s perfect for lounging and relaxing in front of the TV.”

“The Maxwell Sofa by Interior Define is an excellent combination of style and comfort. I especially love the soft, velvety-smooth upholstery fabric. My cats love it too, so the sofa is always covered with their fur. That being said, it doesn’t stick that much, so I have no difficulties cleaning this sofa.”

“We have ordered the Gaby sectional months ago, and I absolutely love it! It’s been used actively, but I haven’t noticed any sagging (even though the cushions feel luxuriously soft). I also appreciate the fact that there was no unpleasant glue or fabric smell upon unpacking.”

“I have chosen the Charly sleeper sofa with a chase, which is very versatile and helps me save a lot of space in my apartment. It did seem overpriced at first, but it was worth it. I especially love the extra-thick and supportive cushions. They are also deep and spacious enough for me to lounge in almost any position.”

“The Lukas sofa arrived more beautiful than I expected. I love the large seating area and the deep fabric color. The frame in this sectional sofa is very sturdy, which makes me believe it can withstand years of use without budging.”

Interior Define couch

Negative Reviews & Complaints

“We wanted to get a nice sectional so that everyone would have plenty of space, and decided to go with the Jasper Couch. While the quality of this sofa was okay, I was very frustrated with the delivery process. Not only did I have to wait for over 3 months, but also couldn’t get a timely response from the company representatives.”

“The James Sofa from Interior Define looks gorgeous, but the cushions are somewhat too firm for me. I am a petite woman, and my weight simply isn’t enough to compress the cushions to experience a decent hug.”

“The cushions in the Ella couch are pretty soft, so they have started turning a bit flat after over a year of use. The fabric has stretched out a little too, which is disappointing considering that I’ve ordered special Performance fabric.”

Does Interior Define Have Sales?

Interior Define has regular sales, including large Annual, seasonal, Black Friday, and other holiday sales. The company also offers deals, many of which customers can receive by subscribing to Interior Define’s email newsletter.



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How Long Does Interior Define Take to Ship?

In-stock items typically take 1-2 weeks to arrive. Shipping fees vary depending on the order total (from $14 to $149). Made-to-order furniture usually takes up to 25 weeks to ship. Such orders cost $189 to deliver.

How Much Are Interior Define Couches?

Regular sofas start at $995, while sectionals begin at $1,895.

Where Are Interior Define Sofas Made?

Sofas by Interior Define are made in China.

How to Clean Interior Define Couch

Most models by Interior Define can be cleaned using a simple wet cloth. Stains can be treated with a water-free cleaning solvent or a water-based upholstery cleaner. It’s also recommended to vacuum the cushions regularly (at least once or twice a month) using the upholstery attachment.

How to Define Your Interior Design Style?

To define one’s interior design style, readers can look at some examples online and choose what they gravitate toward the most. There are multiple interior styles, from traditional to Glam. It’s better to look at different styles, read what furniture types they typically use, and what color combinations are prevalent. This way, customers can easily find the style they want to add to their homes.

How to Visit The Interior Define Showroom?

Shoppers can check the company’s official website to find Interior Define locations nearby. Most locations are open till 6 pm seven days a week.

Interior Define Pros & Cons


  • an impressively wide selection of products, carrying both furniture and accessories and covering various styles to make more shoppers happy
  • quality construction to achieve long-lasting performance
  • free swatches, helping shoppers understand how upholstery fabrics look (and feel) in real life
  • free design services and guides to help customers create the homes of their dreams
  • multiple locations across the country, allowing shoppers to touch and test the furniture before buying
  • financing available to help shoppers on the budget


  • no free shipping, which means extra expenses (especially when buying something large and bulky)
  • made-to-order items can take months to arrive, which can be pretty frustrating for some shoppers
  • Interior Define manufactures its furniture in China, which may disappoint some customers

Verdict: Is Interior Define Worth the Money?

Based on countless happy reviews, the quality of Interior Define’s furniture, and the selection of items, the company is certainly worth the money. The shopping process is also smooth and stress-free, making Interior Define an ideal destination for those customers who want a safe shopping experience


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