Is Horizon Fitness a Legit & Good Brand?

Horizon Fitness review

Horizon Fitness is a company that offers quality workout equipment. The most popular options on the company’s website are running machines, indoor cycles, ellipticals, and rowers. Horizon Fitness also offers multiple massage equipment options to make sure customers can achieve both effective workouts and proper muscle relaxation afterward.

Horizon Fitness is a legit brand that has an excellent reputation and thousands of reviews online. The company was also mentioned by popular media sources (including C-net) and has over 14K followers online. It’s also worth mentioning that Horizon Fitness offers a 30-day money-back guarantee with their equipment, ensuring a 100% safe shopping experience for its customers.

Horizon Fitness Customer Reviews & Rating

Horizon Fitness Customer Review

There are thousands of Horizon Fitness reviews online, which means even hesitant shoppers can learn everything they need to achieve their peace of mind.

Now, countless shoppers note that Horizon Fitness equipment is well-made, easy to use, and durable, which is exactly what workout machines have to be:

“Had high expectations for this treadmill after reading a lot of reviews and research before purchasing and we are certainly not disappointed. The treadmill works great, was not hard to assemble, and seems extremely durable. The programs are easy to figure out and challenging as well. Cannot recommend highly enough.” (source)

Many shoppers also praise the company’s customer service, which can be a real deal-breaker for many people:

“Excellent customer service. Very easy to work with” and “In this fast-paced world, it was so refreshing to get a problem solved so professionally.”

Now, there are also some complaints, but they are pretty rare. Most of them are focused on delivery issues, which might not actually be Horizon Fitness’s fault (but rather the shipping company’s misstep).

Horizon Fitness Coupon Codes & Promotions

Shoppers can sign up for the company’s email newsletter and receive notifications on any upcoming deals. Horizon Fitness also has regular deals on fitness classes (FitU), so customers might want to check the company’s website regularly not to miss any great offers.

Horizon Fitness also has a dedicated Deals section on its website. This page contains all the current sales and offers, making it a one-stop destination for anyone who wants to save more on their new workout equipment.

What to Look For When Shopping for a Horizon Treadmill

Horizon Fitness

There are several factors shoppers might want to consider before buying a Horizon treadmill. They include:

Price. Horizon Fitness is famous for its budget-friendly pricing policies, but some treadmill models are more expensive due to the number of features they have. Shoppers need to consider their budgets to make sure they don’t overspend in the process.

Program variety. Horizon treadmills offer connectivity options and built-in training programs, so shoppers need to figure out exactly how many of those they require and choose accordingly. However, more training options would cost more.

Track size. Each running machine by Horizon Fitness falls somewhere between 55 and 60 inches in track length. This should be enough for a wide range of users. However, taller individuals might require something roomy, so they should contact the company representatives and get help choosing the suitable treadmill for their exact height. Shoppers can pick something smaller if they plan to use the Horizon treadmill for walking only.

Motor. Measured in horsepower, a treadmill’s motor power will ensure the steady and reliable performance of the whole machine. A higher horsepower rating is more suited for joggers and runners, while walkers do not necessarily have to buy an incredibly powerful treadmill. That being said, models by Horizon Fitness use top-quality motors with excellent suspension and fast speed-up.

Warranty. A generous warranty can be an indication of the treadmill’s quality, so shoppers should take this aspect seriously. Luckily, Horizon Fitness offers great warranty coverages with its treadmills, including lifetime on motor and frame. Additionally, shoppers can buy warranty boosts for additional coverage (for instance, if they want longer-lasting protection on parts and labor).

Incline. Incline can typically offer faster results as it’s more challenging to run or walk in this setting. Horizon Fitness treadmills offer up to a 15% incline, which is more than enough to boost one’s fitness achievements.

Portability. A portable treadmill should have transportation wheels or a foldable design for easier storage.
Weight limit. Naturally, a good treadmill has to withstand a regular weight load. Horizon treadmills can accommodate up to 325 pounds, which is pretty impressive and promises durability in use.

Where Are Horizon Treadmills Made?

Horizon Fitness equipment is manufactured by the parent company – Johnson Health Tech. It is headquartered in Taiwan and has manufacturing sites in Shanghai and Taiwan.

What Is the Best-Selling Horizon Treadmill?

T101 is the best-selling treadmill model by Horizon Fitness. It’s a perfect option for people who are getting into running and want something simple, easy-to-use, and reliable. This model has simple controls and a ton of helpful features (including built-in speakers, a quiet motor, 3-zone cushioning, etc.).

Where to Buy Horizon Treadmills?

Horizon Fitness sells its famous treadmills through its official website. Shoppers can also find workout equipment by Horizon Fitness at The Treadmill Factory, Amazon, Treadmill Outlet, Best Buy, Dick’s Sporting Goods, Walmart, Sears, and a few other retailers. Canadian customers can shop through

How Much Is a Horizon Elliptical?

Horizon Fitness offers several elliptical models that belong to different price categories. They include:

  • Go Series EX-59 Elliptical, which costs $899
  • Go Series Evolve 3 Elliptical that costs $1,199
  • Go Series Evolve 5 Elliptical, which is $1,399
  • Advanced 7.0 AE Elliptical, which costs $1,799

Where Is Horizon Fitness Located?

Horizon Fitness is headquartered in Cottage Grove, WI, USA. The parent company of Horizon Fitness Johnson Health Tech – is located in Taiwan.

Where Does Horizon Fitness Ship From?

Horizon Fitness products are shipped directly from the company’s warehouses across the US and Canada.

Horizon Fitness Shipping

Horizon Fitness ships orders across the US (48 contiguous states) and Canada. However, shipping might be limited to certain areas in Canada. Customers can see all options during the check-out.

Typically, it takes the company around 1-3 business days to prepare orders for shipping. They usually arrive within 10-15 days.

Shipping prices and types vary depending on the product, but Horizon Fitness offers 4 options overall:

  • Economy Delivery, with the order being placed on the shopper’s property without the signature
  • Threshold Shipping, with the parcel placed in front of the main entrance, garage, or driveway (signature required)
  • Room of Choice Delivery, with the order being delivered to any room the customer chooses (including one flight of stairs). The delivery crew will also unbox the machine and make sure nothing was damaged during shipping
  • Room of Choice Delivery and Assembly, which includes a full set-up process by the delivery team

It’s also worth mentioning that Horizon Fitness offers free shipping with select models, but the conditions may vary depending on the equipment.

Horizon Fitness Returns & Warranty

Horizon Fitness offers a 30-day return window on its machines, ensuring customer satisfaction. The equipment has to be in new and working condition, accompanied by the original packaging. Some items might be subject to a restocking fee (20%). Customers will also have to pay for return shipping if they’ve ordered the machine using Economy Delivery. At the same time, shoppers who chose Threshold Delivery, In-Room Delivery, or White Glove Delivery and Assembly will not be responsible for return shipping costs or restocking fees.

To start the return process, customers need to fill out a dedicated form.

Horizon Treadmill Models

  • 7.0 AT
  • T101
  • T202
  • T303
  • 7.8 AT
  • CT7.1
  • DT650
  • T25
  • CT5.4
  • DT850
  • CT5.2

Is Horizon Fitness Worth The Money?

Horizon Fitness machines and equipment have an excellent reputation, which proves that this company is worth buying from. All items come with a return window and a generous warranty, so it’s clear that Horizon Fitness stands behind its products. Additionally, the company can boast of impressive value for money. It sells functional machines that are filled with helpful features but come with attractive price tags. Needless to say, Horizon Fitness equipment is worth trying out.


  • wide range of models to satisfy almost any user
  • quality components and a sturdy build for increased durability
  • reasonable prices and excellent value for money
  • generous warranties to ensure unparalleled customer protection


  • some treadmill models have thin decks and might make more sound than anticipated
  • the consoles may seem somewhat basic, as Horizon Fitness mostly relies on third-party apps and streaming services
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