HELLOMOLLY
Customer Satisfaction: 8.3/10
Category: Clothing & Accessories Stores
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Key Points Based on Customer Reviews
PROS
- Hello Molly has an intuitive platform that makes it simple and straightforward for customers to find what they are looking for
- The online store offers a wide variety of products
- Prices are competitive, making it easy for shoppers to find great deals on the items they need
- Customers can get their orders delivered quickly with the company’s fast shipping options
- International shipping
CONS
- While Hello Molly offers a wide selection within each category, their range is somewhat limited when compared to other online retail stores
- Customers may be charged up to 25% of the original purchase price if they wish to return an item, which is higher than many competitors
- There can sometimes be significant discrepancies between what is advertised on the website versus what is actually delivered
- Returns/exchange processes can be complicated
Top Review
Anna Porter: “So I ordered all of this stuff literally four or five days ago and it shipped here to Dallas, Texas from Australia.
I have to say kudos on the shipping that was very good quality, really good. Return policy is not so great. So I’m kind of annoyed that I have to return that blue skirt because you have to return it within 30 days of receiving the order. It has to have all the tags on it, but you only get store credit when you return it; and they do not pay for shipping. You have to pay 9.50 to ship it back yourself and they don’t refund you for that.
The return policy is pretty normal and the quality of the clothes is good, and it comes really fast.”
Key Info
- Free shipping: Yes. On orders over $100
- Shipping time: 1-7 days (USA or Australia), 2-25 days (other countries)
- Returns period: 30 days
- Check Price