Store Description: Bed Bath & Beyond is one of the most popular destinations for home goods shopping. Whenever you decide to change your interior or buy anything for your home, you’ll be able to find it on the company’s website or in their mobile app, depending on what’s more convenient for you. They work with lots of retailers, and this makes them one of the biggest domestic home goods distributor. You can find everything from coffee tables to bath towels, from blenders to doormats. Shop online or offline; they offer all options to ease your experience.
Price range: Mid-End
Telephone: 800-462-3966
Summary
Bed Bath & Beyond is a big and reputable company with lots of home goods and furniture for sale. They work both online and offline, giving you an opportunity to shop wherever and whenever you want. Having more than 1500 offline locations and two powerful mobile applications, this store can be your best bet when it comes to quick and convenient customer experience.
Overall
4.3
Sending
User Review
5
(1 vote)
Comments Rating0
(0 reviews)
Pros
Wide range of available products
Offline stores and mobile apps with great design
They offer a price match
Many sales, discounted product and liquidation items
Friendly interface and good user experience
They ship to APO/FPO, Hawaii, Alaska and Puerto Rico
Free shipping for US orders with more $40+ purchase value
Cons
Shipping to Hawaii, Alaska and Puerto Rico is not free
Orders that require truck delivery cannot be shipped internationally
Their product page info and images gallery is not extensive enough
Most of their products have high quality and good reviews. In case you don’t like the quality of the product you receive, you have 180 days to return it.
Delivery – ★★★★ (4)
Since they deliver their products internationally, it all depends on your location. Their standard delivery within the US will take around 3-5 business days. Alaska, Hawaii, and Puerto Rico will take 2 more days additionally.
Expedited delivery will take around 2-3 days within the US territory and 4-5 days to those states. You can also pay for same-day delivery. If your order is worth more than $40, you’ll have free delivery within the US. Customers from Alaska, Hawaii, and Puerto Rico do not have a free delivery option. International delivery usually depends on the carrier and how far your country is located outside the US.
Value for money – ★★★★★ (4)
We believe that the Bed Bath & Beyond products have a reasonable price/rent ratio. This means that you won’t find overpriced items with low quality.
Website ease of use – ★★★ (4)
The overall website design is very nice. It’s simple and convenient; it won’t get you overwhelmed with pop-ups and unnecessary design solutions. However, sometimes, the website can load a bit slow. That’s where their mobile apps will help you.
Product information – ★★★★ (3)
They do not offer you more than any other retailer — Just regular specifications of the products, sizing, delivery, and shipping information. The warranty information is usually missing, that’s not convenient at all.
Product images – ★★★★★ (3)
Not all of their products have more than 2 pictures. Unfortunately, you can find blenders with only 1-2 images or a bed with just one picture where you won’t be able to see all the details. Most of the pictures are studio made with empty/white background, so it’s a bit hard to imagine how they will look in the average interior. However, they also offer videos, and that’s a big plus.
Product options – ★★★★ (5)
Most of their products have more than 5-8 options available. Colors, fabric, etc. They offer an excellent interface where you can locate a product model and then choose what option works best for you. The catalog is rich.
Support – ★★★★ (4)
They have phone support and emails. They do not state what their hours of operation are, but we believe they work during regular business hours
Offline Stores
Bed Bath & Beyond currently covers more than 1,500 locations. You can use their store finder to locate the closest one. Having offline stores is a big plus for every home goods company, it’s very convenient to have a chance to shop both online and offline.
Mobile App
They have both iOS and Android versions of their mobile application. Reviews and scores confirm that their apps are legit and improve the smartphone experience of the store users.
Warranty – ★★★ (3)
They have a special section with the information on the product warranty on the product page. However, it’s a common problem that you’ll have to request a copy of the manufacturer’s warranty through their customer service department. We believe it’s quite inconvenient, but it all depends on how much you care about the warranty for your purchase.
Returns & Refunds – ★★★★ (4)
First of all, they only offer free return shipping to US territories and APO/FPO. The original shipping charges will not be refunded. You’ll be able to return your product within 180 days after your purchase. If you do not have a receipt, they’ll try and find your order in their system, to make that happen, you’ll need to provide something like:
Credit/Debit Card or Gift Card number
Order confirmation number
Account number
If you made a purchase using the Gift Card, you’d get a Merchandise Credit for the paid amount.
As usual, the made to order, custom made, and special products cannot be returned. You should also check their returns page before shopping since they specifically list some of their categories of non-returnable products.
Discounts/coupons – ★★★★★ (5)
They offer numerous of great deals and update them weekly/monthly. You can wait and hunt for the best offers to save big.
Payment options – ★★★★ (4)
Bed Bath & Beyond only offers you to pay via VISA or MasterCard credit/debit cards. Unfortunately, no PayPal or another additional method of financing your order like Affirm or anything like this.
TOTAL SCORE: 4.25
Recommended if
You’re looking for a good US store that ships worldwide
You want to benefit from the price match feature (most of the home goods store do not do that)
You like exclusive offers, hot deals and look for liquidation items
You’re looking for a store with offline presence and good mobile apps
Not recommended if
You’re looking for a store that accepts PayPal and offer financing options like Affirm
You want to know everything about your product before the purchase; they do not provide a lot of product information
You prefer custom made furniture and home goods pieces
My girlfriend and I have been having relationship issues for the better part of the month. We decided to spice things up by buying some pillows. Lovely customer service by staff and the display pillows really give you a sense of what the pillows will be like
Huge store with just about everything you need for both home interior decoration, and daily living. Good prices and plenty of space in the aisles. I ordered online and chose to pickup at the store. Very convenient, ordered on a Sunday and received a text one hour after the store opening on Monday, that my order was ready and could be picked up. The pickup counter is near the front of the store on the right as you enter so you don't need to hike all the aisles to get your items. Several green initiatives and noted plant-based laundry detergent in cardboard boxes.
Staff in this store is simply AMAZING!!!! The cashier who helped us was very friendly and the gentleman on the floor was simply WONDERFUL. I strongly recommend this place to shop top of the line products...
This store is clean, spacious and nicely organized. And one of the best things? Clean restrooms. Really clean! Five stars! I'm giving five stars to every NYC business that allows customers and visitors use the restrooms. If you're in the area and need to go, head over to Bed-Bath, and on the way out, treat yourself to something nice. You deserve it, and they deserve it too.
Much nicer since the renovation. Seems bigger & more open. None of that check out confusion that they used to have. Too bad they went self checkout though. I liked the interaction with the associates at the registers.
Wanted to give a quick shout-out to a cashier with a great attitude and professional manner. Imani is fantastic and made our interaction enjoyable.Not...
This store has been remodeled and made way more spacious and bright. It is a very large shopping area individually separated into section by the product or department. Even the checkout area is large enough to hold many people at a safe covid distance. The store is easily accessible on ground level entrance with elevators and escalators inside store that will take you to the lower level. It has a clear diagram of breakdown of the store plan by department as you enter. The only downside was the ability to get sales assistance in fact the only associate I was able to interact with was the soda stream gentle who was very polite.
Love going there! I love housing supplies. I’d get everything if I have the ability to do so, but I also enjoy just walking around the store and only get thing that I really need! 🤣😍
Okay, so I'm a big fan of BBB and I have been to this location many times over the years. Today was my first visit since the renovation. I was totally blown...
Sorry, new design is a big fail. The environment is sterile and boring. Feels like it’s missing all of the fun products including the food section. I never have an urge to walk in there anymore. I’ve heard this from a lot of people in the neighborhood. The whole idea for a store like this is for it to be stuffed with lots of cool interesting products. You missed the whole point. The store isn’t a website, it’s a store.
This place has so much room to shop! The bigger space really helps you not feel soOn top of each other! Tons of items for what you’re looking for. I was bummed the food section is gone. I like how bright it is too. Easy to get a cab or a car to pick you up front too. Definitely check this place out if you need stuff for your apartment or home!
They've since renovated since I'd moved away from the neighborhood. I was there to exchange a non-working Sonicare I'd purchased online.The staff were all very friendly and helpful when I needed help finding other items I thought I'd need. It was such a seamless process to exchange the model I'd purchased, which I wasn't expecting with the the exact model I'd wanted.I'd definitely return as it was such a great shopping experience in a bright environment!
I love bed bath and beyond and believe this is its NyC flagship store. It has been renovated, still a spacious store but a little smaller in my opinion....
It used be such a great store for basics, lots of options, many items o display, and now there's far less, ad it's all over-designed, no simple basics, just really suburban-looking items. Few items on display. No more World Market Food! Sad!! And they cut their staff to make it mostly self-checkout, which makes it feel like you are doing all the work and have issues with the machines. SO sad this great anchor for basics has gone to the dogs...whoever the buyer is....stop buying tacky, low-quality stuff!!! I want my old BBB back, which opened early and always was packed with goodies.As a local, this really is a loss.
New store looks nicer and easier to navigate but significantly less merchandise and little sales or clearance items. In fact, same items on sale online are...
The new renovations makes this location very spacious and easy to navigate. However like most say there’s a lot of items they no longer sell. I believe the company just have a lot of brands that rebranded across all locations. They took out the food section which sucks. The self checkout gives you ample space to not have to wait online for so long which is convenient.
The store looks incredible after the remodel. Much easier to shop. A large amount of registers, lots of staff and absolutely huge inventory. I now want to come back regularly. From dingy before the remodel to delightful after.
All price ranges covered a nice variety and incredible quality at any price point. Well worth your trip I go to the Chelsea store. Also the app is amazing and I’m a club member and it’s as good as anything else you’ll get on Amazon. 20% off all purchases online and free shipping.
Well it's a Bed Bath & Beyond in a pretty convenient location (the F and Union Square are both 2 blocks away). Been coming here for over 18 years and customer service has always been great at this location. Get your Soda Stream refills here.They just reopened after a long renovation and removed the most annoying aspect of the store which was the uncontrolled en masse herd checkout. Kudos!
The renovated store is very large and much easier to shop. They are missing some regular items, but I am sure that is a restocking issue. Worth a visit.
Great effort, but not a fan of the new flagship store concept. The design of the store is already outdated. It appears that BBB wanted to get away from the...
So I went to the re-opening of the Bed Bath & Beyond in Chelsea on 7/22/2021. This was always my go to Bed Bath & Beyond. I was able to find items there that were unavailable at other large stores. To my dismay, I left empty handed. Items I once bought again and again were no longer available.
I Love this Bed, Bath and Beyond. It's in a great area, easy to get to and best of all they have everything you can possibly need for your home, for gifts or for just browsing. Please reopen as soon as possible.
Everything was fine, as usual until it came to check out. There were no bags available except for a plastic bag like those in a supermarket produce department. No handles for carrying my purchase of a queen sized 4 piece sheet set. There were also paper bags but they were mini sized.
Always great selection, prices, customer service and good coupons. It's huge and usually pretty empty even before the pandemic, not sure how they survive.
It's a great store for all things related to home, carrying a variety of goods from higher end to more affordable. I was looking for a door mat, and found a reasonably priced quality mat today. Lately, there hasn't been much foot traffic, so there's no waiting in line to check out.
The reviews pretty much cover everything. I live nearby so frequent this store. Has everything you need for your household on a middle budget (no cheap...
Really big store for NYC, literally have everything I need for moving into a new apartment. Great prices especially when using the 20% off coupons they email me all the freakin time.
The Bed Bath & Beyond located at 620 6th Avenue between West 16th & 17th Street in Chelsea have been here since forever.It is a huge store to say the least, and right smack in the heart of Chelsea to boot.Very very high ceilings, neat and orderly, bright and airy, and well stocked with tons and tons of merchandisers.
When I was here yesterday Jesus made my trip very pleasant, even though it was the end of the day he was very considerate to me. He is your star employee!!!
It was nice to be able to shop at this place after months of being closed because of the covid-19 lockdown. The store was pristine and well stocked as expected. The only problem I had was that I tried to buy a rug, which it was priced $29 on the rack, but when I got to the check out I was told there was a problem with the price tag, and they needed to check. After I showed the price on the rack, I was told that it was my fault because the price was only for the navy one, not for any other color. So I asked, why this is the only price in the whole rack, if every color has a different price, and the answer was that I should have read the small print where it clearly states it is for blue navy, so if I wanted the white one I should have had to pay $10 more. I ended up buying the navy one which actually works better where I'm using it, but I don't think the attitude of both the manager, and the department lady showed toward me. When I asked if they agreed it was confusing the answer was, no I work here, so it totally make sense to me. I'm including pictures of the rack showing the price tag on the white rag. And if you can't read that the price is referred just to the navy one, then it's your problem.
This BB&B is pretty standard in terms of home goods offerings, but carries more food and grocery items than some other BB&B's I've been to. Like some...
I love this store but don't shop here that much because it's very expensive compared to other home stores. The staff are helpful when you stop and ask for...
I am writing this review to say how much I appreciate the help I got from Aura at the NY 6th ave location purchasing and item from the phone. She was so...
Bed Bath and Beyond will always be one of those shopping staples that you can always fall back and depend on. Boasting with an extensive product line, rest assured that you will find just about any household need whether for a new home, you're redecorating, or doing a full on apartment overhaul. Four stars only because the Yankee candles are always so expensive.
This store is big with lots of pricey merchandise. However, the customer service is very poor. The lines are way too long. They need more cashiers in that place who know how to check out customers quickly. I started to put my items back and walk out of the store. I will NOT be shopping in this store again. They need to treat the customers way better. In addition, they need to have more items on sale. Their prices are too high and they will soon be out of business if they keep this up. However, I must say that this store is not trashy. They have all the merchandise set up nice and neat.
Not what it once was. I rarely go there anymore. There is just no reason. I can get most of what they now have online and don't have to wade through junk to find it. It's a shame. They used to market better
I only hope that they will survive the Amazon onslaught. A wonderful place to equip anything from a studio to 50 foot brownstone mansion. A furnishings Mecca that you and I will always need.
It's a great store but the only thing I don't like about this Bed bath and beyond location is that they only have 1 line. It doesn't matter if you only have 1 bag of popcorn . It's not like wholefoods
One of the best Bed Baths. They have the world! If you cannot find what you’re looking for then it doesn’t exist in the world. Friendly staff, easy to navigate, well stocked. Would def go back! Sorry no pics, I forgot 🙁
This is a solid BB&B. When you need a smattering of things for your apartment from the kitchen to the bedroom and bathroom, this place has you covered....
I come down here at least once a year to get housewares, spices, linens, and ideas. Huge variety. Staff is hard to find sometimes. Why do they put OXO herb shears by the exit instead of with kitchen tools? Always find bargains and quality in the linen department.
I went there for a metal collapsible laundry drying rack. I was figuring they had to have one. I was wrong. Yeah, I know. I needed to check on line. When I did, NONE within a 25 mile radius. Argh! Maybe I need to stick to just happening to go there and finding something I decide I need. Good place. Just frustrating.
5 stars for all the products displayed. Been my to-go-spot for years any time I need something for my house. 2 stars (or less) for the hell it has always...
I love Bed, bath, and beyond but the customer service is not what it use to be. The company needs to bring back professionalism to some of their managers team. When employees see their managers act unprofessional they follow the lead.
Omg. The best one! On one of the best ones. They have the world! If you cannot find what you’re looking for then it doesn’t exist in the world. Friendly staff, easy to navigate, well stocked. Would def go back! Sorry no pics, I forgot 🙁
The cashier was very young and very sweet but really had not been trained very well. She asked me if I wanted my stuff in bags. Where else would it go my pockets...I have three bags of merchandise. Four items were glass bottles she put them.in a single bag and I said they should be wrapped in paper. She hands me the paper and I comply. I asked for double bags. I did tell the manager what a sweet kid she was but does need to be shadowed a bit.
I have been in this store twice in the past week and both cashier's that assisted were extremely helpful, knowledgeable, and nice. I would have given this a five star rating however, the second time I visited the security guard at the exit door was rude.(Tall African American male in a black suit) There was a different one the first time and he was polite.
They have everything, I mean everything here, just as the name implies. The staff was helpful and friendly. The space is huge and well lit. I was in and out quickly. Smooth and easy shopping experience
i used to worked around here i forget what year..i used to come to bb&b just to look around items..but i never buy anything. their was t.j maxx the store...
Even in the age of online shopping, while not always the cheapest deal, I find it useful to visit Bed Bath and Beyond for good quality home goods, especially kitchen and bedding items, where you really need to see and feel the quality (ex. cookware, sheets, pillows). Popping in now and then lets you see the latest in organizing supplies too. I strongly recommend asking staffers for what your intending to get - like a casino, the layout has so many item types and the place is so massive, you may very well lose track of the time in here. In this location, you can even get grocery and personal care items.
guy that works in small appliances is awesome... he called the other store at 61&1st LES to make sure it was in stock...⚠️BE ADVISED⚠️ When I called and asked if a particular item was in stock at this store advised yes 1 in stock.. Note: 1 in stock means "DISPLAY" which is NOT for sale!!Don't waste your time... call 1st and make sure there's more then 1 in stock.
Kinda department store. Has everything, really, beyond the bed and bath. Bought a French press replacement glass by mistake and had 0 effort to return it, it was quick and painless. Aside the great service, the price was very good for kitchen appliances, like blenders and coffee machines.
Bed Bath Beyond continues to be great one stop shopping for kitchen, home, bed & bath. If I am looking for a specific item, I check online to make sure it is in stock at my chosen store. To save even more time, I will order online and pick up in store. There is also same day delivery for a fee. A great selection of bedding and pillows for specific needs and tastes. Generous return policy but make sure you have your receipt. As a side note, I was surprised BBB has expanded into beauty and food/snacks with large sections.
I am so happy that my favorite store was about a 10 minutes walk from my job. I love, love, love BB&B because I saved a lot of money with their coupons such...
Very kind staffs and pleasant environment. It’s nice to walk around and find things you didn’t know you need. I especially like the gourmet food aisles, which has a lot of international classics at good price.
If you've been to BB&B, you probably know what's in store (pun intended) for you. Large selection of things for the home: linens, kitchenware, seasonal, smaller furniture. Everything you can imagine along these lines, and then some, with frequently rotating inventory, plenty of gadgets, and, for the growing family, a selection of realistic looking but plastic glassware. Even some food, although there's a Trader Joe's just up the block, not to mention all those small things you keep forgetting you desperately need. Prices run the gamut from economical to upper middle class.
I love this place! I'm not quite sure what it is about this spot but I really enjoy coming here. I find it to be a great spot to get home decor, snacks, health & beauty items and quick gifts at much better prices than the other competitors. My most recent trip was to help a co-worker get some mattress covers at a decent price. Not only were we able to get the type she needed but, we were also able to get the "blackout" curtains she wasn't sure she would find in person. I didn't plan to get anything but, obviously, that idea went out the door when we passed by the snack aisle. One of the cool things about this spot is they're one of the few places that has a special escalator for your shopping carts. I find that Bed Bath & Beyond has better prices than a lot of other (more popular) chains and drugstores... and that's before coupons. I highly recommend this place.
When you wanna save money (me every day) and you want your one-stop-shop for all that basic and niche and that what-do-you-call-it? thing you need for the...
Bed bath and beyond is great store for all the inexpensive home stuff. I've bought many good quality kitchen ware, pots, pans, a wok, silverware, glasses, etc. I've bought shower curtains, towels, trashcans, bed sheets, etc. They even have nice vacuums and roombas. As mentioned above all of it has been good quality and not overly expensive. They even have a little grocery section and a cafe at the front. This is by far my favorite location.
Bed bath and beyond is great store for all the inexpensive home stuff. I've bought many good quality kitchen ware, pots, pans, a wok, silverware, glasses, etc. I've bought shower curtains, towels, trashcans, bed sheets, etc. They even have nice vacuums and roombas. As mentioned above all of it has been good quality and not overly expensive. They even have a little grocery section and a cafe at the front. This is by far my favorite location.
Product range
This store mostly works with home goods, decor elements, furniture and different kind of appliances for the kitchen, bath, etc. They also sell luggage, health, and beauty products, but the broadest range of products can be found in the home goods departments.
What makes this store good
They have many offline locations and two mobile apps, it’s a big and powerful ecosystem
Many sales, special offers and a whole section of discounted liquidation products
Convenient user interface and website design
Good price/quality ratio
They delivery internationally and to APO/FPO
Pricing
This is a mid-end store with lots of options for both budget shopping and expensive items hunting. You can find affordable options if you use the website’s filters smartly. The most popular products start with the following price tags:
Bath towels starting with $3
Beds starting with $400
Coffee tables starting with $60
Bed sheets starting with $3
Bed pillows starting with $10
Please note that they also have the liquidation section where you can find discounted products.
They also offer a price match feature. Found the same product, but cheaper? They’ll match the price if you show the proof.
Is this shop legit?
Definitely. It’s a big company that includes 9 more brands in its family, offers mobile applications and great customer experience. Your financial transactions are secured by the Truste website.
If you are looking for home furnishings, check out our reviews of other popular furniture brands:
You won’t need a website account to finalize your purchase and check out.
2Can I track my order after the purchase?
You can track your order in a corresponding section of the Bed Bath & Beyond website. You’ll need your email and an order number or just login to see your order history along with the tracking information for the last one.
3Do they provide tracking numbers for the shipped packages?
You can find your order tracking number in your email box and your order history in the website profile.
4What delivery services they use?
It depends on your location. They ship their parcels either via FedEx, UPS, or USPS.
5Do they have location restrictions?
They ship worldwide and offer their customers to visit a special website for Canada shipments. While placing an international order, we recommend you notice that they cannot ship internationally an item that requires truck delivery. This is very unfortunate and makes the delivery of many store products impossible.
On the other hand, when we talk about US shipments, it’s really great that they offer delivery to APO/FPO and Puerto Rico.
6Do they offer gift cards?
They offer a very powerful platform for gift card owners. You can order an eGift Card and a physical one, design it, add money to the existing card and check the balance online. This is one of the most thought-out gift card systems of all home goods stores.
Hi, I’m a furniture consultant with the industry expertise. I worked with the most prominent furniture and home goods retailers in the US. My 8+ years of experience in furniture production management made it clear for me how crucial it is to know what stores and manufacturers you can or cannot trust.
Hi, I’m a furniture consultant with the industry expertise. I worked with the most prominent furniture and home goods retailers in the US. My 8+ years of experience in furniture production management made it clear for me how crucial it is to know what stores and manufacturers you can or cannot trust.
