Rating 4.5

Customer Satisfaction: 9.2/10

Category: Furniture Stores

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Founded in 2010, Apt2B is a modern furniture manufacturer that offers a wide variety of comfortable sofas, coaches, sectionals, chairs, and more. All Apt2B pieces are made in the USA  according to the highest industry standards.

Is Ap2B Furniture Good Quality?

According to the majority of reviews, customers are happy with the design, quality, and price of the Apt2B furniture, but be careful with the choice of sofas and especially the firmness of the cushions. Some users note that in some couches the chaise cushions are too soft, which creates discomfort for some customers.

Apt2B Customer’s Experiences & Complaints​

Based on customer reviews from different platforms, Apt2B has an overall rating of 4.5 out of 5 stars, and most customers are satisfied with their shopping experience.

Top complaints

“I bought the Ezra Leather Chair for $1358 at Apt2b. The chair itself is very well made and feels solid, but the price is high compared to other furniture stores. However, I have to point out a huge quality gap compared with other brands. I was only disappointed with the color options available. There were not as many as I would have liked, and some of the colors were not to my taste.”

“In my opinion, the Jensen Reversible Chaise Leather Sectional isn’t the best choice if you’re looking for laying down and this is not a deep seating sofa. When you are lying down on it, you feel like you are going to fall off. The chaise side is the only comfortable spot on this couch – so if you have more than one person wanting to lounge, they’ll be fighting over who gets to use the chaise.”

 “You also should pay attention to the cost of returning the furniture, and you must be prepared to wait several weeks for your furniture.”

Top positive reviews

“I have had my new Soto Sofa for about two months now and I love it. I can say with confidence the sofa is comfortable. Especially important to me there are no sharp edges or exposed wood, which is great for my kids running around. I think it’s a great family couch.”

“I needed a new couch because my old one was sagging after seven years of use. I looked at apt2b and a few other companies. In the end, I chose the Saxon sofa. I like their solid wood frame and the feel of the velvet.”

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Apt2B Shipping

Most items by Apt2B take around 5-10 business days to prepare for shipping. The delivery duration will depend on the shopper’s destination. Some pieces may take longer as Apt2B clients often choose custom colors or fabrics, making the manufacturing process a bit longer.

There are also items marked Quick Ship on the website. They are special furniture pieces that can be built fast and typically can be shipped out within 3-5 business days.

Apt2B Return Policy & Warranty

The company has a 100-day return window, allowing customers to get their money back in case they change their minds. However, shoppers will need to pay a minimum 15% restocking fee in this case. Customers will also be responsible for shipping fees.

Frequently Asked Questions

What is the lead time for customization sofas of Apt2B?

It can take up to 10 weeks to produce a custom sofa from Apt2B. You will receive regular updates about the status of your order, as well as estimated shipping and arrival dates.

What are the payment options available on Apt2B?

Apt2B is partnered with Bread, which offers all deferred payment and financing options. They accept major credit cards, PayPal, and Apple Pay. It’s safe, fast, and extremely convenient.

What fabrics does Apt2B use for its furniture?

Apt2B uses a variety of different fabrics for its furniture, depending on the piece and the customer’s needs. Polyester is a popular choice for upholstered pieces because it is extremely tough and easy to clean.

You can choose a highly durable and woven fabric, or a lighter fabric, including several velvet options. Apt2B also provides free swatches so that customers can be sure the furniture they’re getting will match their decor.

Does Apt2B provide assembly services for their furniture?

No. However, many of their items arrive pre-assembled, that are no customer assembly required, but they do offer products that will require assembly, such as bookcases, credenzas or wooden beds. Some items simply need their legs/feet screwed in to complete their assembly.

How long does it take to assemble a sectional couch from Apt2B

It will depend on your skills. Some reviewers mention that it takes up to 3 hours and some even more.

However, with clear instructions, you should be able to assemble your new piece of furniture without too much trouble.

What is the best way to clean Apt2B fabric?

Cushion covers on couches from Apt2B are usually removable and can be dry-cleaned, but they can also be spot-cleaned in an emergency. Just use a vacuum with an appropriate hand held attachment to clean your furniture on a regular basis.

How much is furniture from Apt2B?

Apt2B prices of sofas start with $1200, sectionals $1600,  beds $498, coffee tables $248, rugs $186, pillows $58, chairs $98.

What is the most comfortable Apt2B sofa?

The most comfortable Apt2B sofa, according to customers, is the Delilah. It’s among the company’s best sellers, and shoppers continuously praise this sofa’s design and build. Many note that the Delilah sofa offers a balanced combination of support and cushioning, suited for both lounging and napping.

Does Apt2B have stores?

No. Apt2B is an online furniture company that does not operate physical stores or showrooms. 


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