Alex Mill Reviews


Rating 4.1

Customer Satisfaction: 8.1/10

Category: Clothing & Accessories Stores

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Alex Mill Customer Reviews & Ratings

Evidently satisfying a significant majority of their clientele, Alex Mill products have earned an impressive average score of 4.1 stars out of a possible 5.

Top Positive Review

“The quality of Alex Mill products is absolutely outstanding, from the durability of their knits to the thick, plush t-shirts and well-structured pants. What sets them apart for me is their enduring classic designs.

Shipping was remarkably prompt, with all my items arriving in a massive, well-packaged box. It felt like Christmas morning opening it up and seeing the wide array of pieces I had chosen!

The color scheme of their collection, majorly composed of olive greens, burnt oranges, and various neutrals, speaks volumes to my personal taste.

When it comes to customer service, Alex Mill exceeds expectations. They ensured that my shopping experience was smooth from start to finish, from browsing their extensive collection to swift delivery. “

Top Critical Review

“I’ve recently made some purchases from Alex Mill. First off, the color and style of the cardigan I bought were right up my alley. However, the weight of the fabric was too heavy for my liking.

The fit was also disappointing – boxy and short – and due to the fabric’s weight, the cardigan didn’t sit right on my 5’1″, 120lb frame. I’d ordered a small, my usual size for sweaters, but it didn’t quite work out.

Now, about the jumpsuit – while the material felt nice to the touch, the absence of any stretch made sitting down a real discomfort.

Disappointingly, it was significantly smaller than another jumpsuit I have from them, despite being the same size.

This inconsistency in sizing and the choice of non-stretch fabric were major letdowns. In terms of manufacturing, it didn’t meet my expectations, as I noticed some loose threads – not what I was hoping for from a brand like Alex Mill.”

Key Info

  • Free shipping: Yes. On orders over $200
  • Shipping time: 1-7 days
  • Returns period: 21 days


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