Abbyson

Abbyson

Rating 4.2
4.2/5

Customer Satisfaction: 8.7/10

Category: Furniture Stores

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Contents

Is Abbyson Legit?

Yes, Abbyson is a legit company with more than 30 years of experience on the market, over 200 employees, and annual revenue of $80 million. Such major stores as Costco, Amazon, Walmart, and Target partner with Abbyson, which only proves the company’s trustworthiness.

Abbyson is a family-owned furniture company that’s been on the US market since 1989. Designed in California and made in manufacturing facilities all around the globe, Abbyson products are both good quality and affordable. 

The company currently offers such categories as bedroom, dining, living, home office, and outdoor. The range of styles includes contemporary, traditional, mid-century, modern, bohemian, glam, coastal, industrial, and farm-house.

How Good Is Abbyson Furniture?

Abbyson furniture is made in factories outside the US, including China, which allows the company to delight its customers with lower prices. Yet, the manufacturer does use quality materials and complies with national quality standards, so it’s fair to conclude that Abbyson furniture is of good quality.

Abbyson Customer Reviews & Complaints​

Based on reviews from different platforms, most buyers had a nice experience with Abbyson furniture. The company’s rating on Google maps is 4.6 out of 5. Customers often note how happy they are about the comfort, style, and quality of Abbyson products.

“We ordered this great leather reclining chair at Costco and it’s simply spectacular. Last summer we spent twice as much on a leather recliner from a different brand and it’s nothing compared to this sleek and comfortable recliner from Abbyson. We also have a leather sectional from Abbyson purchased four years ago, and it still holds up perfectly.”

Another thing customers often praise is shipping. According to reviews, in most cases, Abbyson sticks to the delivery timeframes specified on the company’s website.

My experience with Abbyson has been awesome. I ordered a living room set with the White-Glove delivery and received it in about 4 weeks. The delivery guys were polite and careful and quickly put all the pieces together. The quality of leather and padding is, of course, superior.

Some buyers, however, complain about the customer service. In particular, they criticize a lack of responsiveness yet mention that their issues were eventually resolved.

I bought an Abbyson couch at Costco. The couch itself is okay, but the customer support was just terrible. One of the couch pillows was missing, so I tried to contact the company about that — and they won’t return any calls. It took me several weeks to get my issue resolved.

Abbyson’s Top Picks

The variety of products Abbyson offers extends to lots of designs and categories, starting from traditional leather loveseats and up to outdoor seating sets with a coastal vibe. You can check out the most popular Abbyson picks below.

#1 Recliners

Abbyson Recliners

Abbyson’s selection of reclining furniture includes chairs, loveseats, sofas, sectionals, and reclining sets of 2 or 3 pieces. Both leather and fabric upholstery options are available, as are different colors. Most furniture pieces in this category feature a power reclining mechanism, but there are some manual and pushback recliners as well. Customers most commonly praise the sturdiness and longevity of both frame and cushions.

Pros: Lots of budget-friendly recliners, starting at as low as $299. The range of products in this category is impressive, so anyone can find something to their liking.

Cons: There are some rare complaints about issues with the reclining mechanism.

#2 Top Grain Leather Reclining Sofa

Abbyson Leather Reclining Sofa

One of the favorites among buyers, the Jackson top-grain leather reclining sofa from Abbyson is a streamlined and sleek furniture piece. Designed in a traditional style, it uses top-grain leather upholstery on the seating and leather match material on the sides and back. The sofa comes in gray and ivory colors and features a reliable hardwood frame with a manual steel reclining mechanism.

Pros: Offers a combination of style, functionality, and comfort. Positively reviewed by users.

Cons: Some customers wished the sofa offered more cushioning.

#3 Living Room Sectionals

Abbyson Living Room Sectionals

Abbyson offers a wide choice of living room sectionals of different sizes and shapes, including 3, 4, and 6-piece configurations to fit in all kinds of rooms. Many of them come with a chaise lounge. As with their recliner selection, you can choose between leather and fabric designs. The color options range from traditional-looking camel and black to modern teal and navy. Buyers are mainly satisfied with how their sectionals perform.

Pros: Abbyson’s sectionals have an average rating of 4 out of 5 and up. Lots of stylish designs are offered to match any existing furniture.

Cons: Some reviews mention color discrepancies between product descriptions and reality.

#4 Sofas, Couches & Loveseats

Abbyson Couches & Loveseats

Another popular category, sofas, couches & loveseats from Abbyson come in a great number of styles. Whether you’re looking for sleek and elegant designs or something plush and cozy — all of that can be found in Abbyson’s diverse product line. Customers most often praise the quality and affordability of items in this category, with some fancy leather options costing as little as $699.

Pros: Well-made and highly reviewed couches, sofas & loveseats at affordable prices.

Cons: There were minor complaints about couches and sofas making crinkly noise.

#5 Outdoor furniture

Abbyson Outdoor furniture

Abbyson offers several outdoor collections for various types of patios and balconies. Highly rated by numerous shoppers, Abbyson’s patio sets, fire tables, chairs, and other outdoor furniture pieces are made to withstand different weather conditions. Plus, the brand offers all-year-round furniture covers to ensure the longevity of the items. 

Pros: Beautifully designed and built to last. Multiple designs allow you to create a special vibe for your own outdoor space.

Cons: Occasional reviews mentioned that some outdoor seating pieces were not as comfortable as expected.

#6 Ottomans

Abbyson Ottomans

Ranging in style from industrial to contemporary, Abbyson’s ottomans are multi-purpose pieces suited for various interiors. They beautifully combine with Abbyson’s sofas and sectionals or your existing furniture pieces. Depending on what kind of vibe you’re looking to create, you can choose between bench-like options or classic footstools. Some of the brand’s ottomans come with a storage space hidden under a hinged lid and can easily replace a coffee table.

Pros: Comfy and versatile furniture pieces that offer good value for money.

Cons: Some reviewers complained about odor inside the ottoman’s storage.

Abbyson Pros & Cons

Pros

  • Stylish leather furniture pieces at affordable prices
  • Wide range of products in different categories and designs
  • Free swatches available for prospective buyers
  • Free shipping and returns

Cons

  • Many of the leather furniture pieces use leather match, meaning they may not be as durable as all-leather pieces
  • Shorter warranty period compared to some other furniture brands
  • Customer support may be slow to resolve issues

Verdict: Is Abbyson Furniture Worth the Money?

With numerous partnerships and a global network of manufacturing facilities, Abbyson is a credible home furniture brand. On average, they offer lower prices than many other brands, especially in the category of leather furniture. Some leather items use a combination of genuine and P.U. leather, which might affect their durability. However, as reviews show, most customers are happy with their purchase, implying that the products are well-crafted and able to withstand the test of time. So, for those looking for stylish furniture on a budget, Abbyson is definitely worth the money.

Frequently Asked Questions

Where Is Abbyson Furniture Manufactured?

The company has factories in several countries in Europe and Asia, including but not limited to Vietnam, Malaysia, China, and Italy.

Who Sells Abbyson Furniture?

Abbyson has a number of retail partners. You can find a large selection of the brand’s products offline at Costco, Target, and Walmart, or online on Amazon and Overstock. Also, in 2020, the company launched its own e-commerce website abbyson.com, where you can look through all the available furniture pieces and place an order. 

How Long Does Abbyson Furniture Take to Ship?

The company ships the in-stock products from the warehouses within 4-7 days. The delivery timeframes depend on the order size — small items are delivered within 7-14 days, while large pieces may take 2-6 weeks to arrive.

What Is Abbyson’s Return Policy?

Abbyson offers free returns within a 30-day period upon receipt of the order. There must be no tears, stains, odors, or any other possible damage to the product. Note that the manufacturer reserves the right to refuse a return if you don’t comply with the return conditions.

What Is Abbyson’s Warranty?

All Abbyson products are warranted one year from the date of delivery to the customer, except for frames, which have a warranty period of three years. Products marked as “Final Sale” or “As is” are not covered by the warranty.

How Long Does Abbyson Furniture Take to Refund?

The company processes the refunds within 3 to 5 business days. 

How to Contact Abbyson Customer Service?

You can reach Abbyson customer support at support@abbysonliving.com or by calling (844) 600-0800. 

Reviews

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