1stopbedrooms

1StopBedrooms

Rating 4.6
4.6/5

Customer Satisfaction: 9.2/10

Category: Furniture Stores

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Contents

1stopbedroms_review

About 1StopBedrooms Company

1StopBedrooms is a legitimate retailer based in the United States,  that has thousands of reviews and a good reputation. The company works only with reputable brands and offers an impressive selection of hight-quality furniture. After scanning countless reviews and doing research about the company, I believe it’s safe to say that 1StopBedrooms is worth buying from.

1StopBedrooms Customer Reviews, Complaints and Experiences

Positive Experiences:

“Unbeatable prices, awesome service team and delivery. Ordered a new sofa. The cushions are comfy and I like that when the cushions go bad I can easily replace the padding and material. They do take a lot of time to put together due to the screw location so expect it to take at least an hour or so. Overall happy with our purchase.”, Jennifer on Google Maps

“I helped my brother in reorganizing his new apartment when he got married. We purchased a new dining room set and his wife loved it too. Thankful that we got it for a fair price. Thanks 1stopbedrooms.”, Maribel B on resellerratings

“Raymond from the customer service and I spoke about a potential order a couple of times today. He was professional, answered all my questions, and gave me a good price for my new bedroom dressers. I’m a Designer, so will definitely use 1Stop Bedrooms in the future when needed, and will gladly deal with Raymond.”, Kalli on Trustpilot

“The customerservice sales agent was very nice and polite. I did find disappointing that the bed doesn’t come with support for the middle of the bed and got to pay extra for that. Anywhere from $230 to $300 dollars additional.”, Eleven Eleven on trustpilot

“Simple order process, I ordered online, emails along every step of delivery. I never got any upsell phone calls or anything like that. The only snag was day of delivery the truck had mechanical issues, so they rescheduled for a week later. That was actually the delivery company not 1stops fault. Furniture was still delivered 30 days after order, faster than 4-6 weeks quoted. Happy customer here!”, James R. on sitejabber

“Just ordered my first black bedroom set, excited to received it so when i do ill write another review about the beauty and quality, I don’t like to shop online for many things especially furniture however seeing the rock bottom prices made me try it. This review is more for my sales associate he was amazing and by far best customer service representative. Thank you so much Jack at extension 7021. Your assurance made me comfortable in my purchase. Once the house is complete I will be ordering more.”, Kuulei on trustpilot

Negative Experiences:

“Purchased a reclining sofa last autumn, including an extended warranty. It broke within 1 month. We received boxes of defective parts and the technician realized the frame of the sofa itself was too warped to be prepared.”, Sara on trustpilot

“I placed an order in November of 2021 with the understanding that there would be a slight delay. 6 months later the order was pushed back another month. I have had to rent furniture to sit on and 1Stop refused to cancel my order unless I accepted a $1,000.00 dollar cancellation fee. The when explaining their own policy to them they wanted 400 cancellation fee. The order was only acknowledged. It has not left a warehouse or even shipped from any location. Yet customer service attempted to forcefully make me say I would accept a fee to cancel which I will not. The lender wants payment and 1Stop wants money for an order that is in limbo.”, L. Acosta on complaintsboard

“Ordered a couch on December. It’s now April and the couch ship date has been changed four times! Each time I call and ask where the couch is they state “it’s scheduled to ship in a few days!” It’s been four months.”, Anonymous on resellerratings

CHECK WHAT OTHER PEOPLE HAVE TO SAY

Average Ratings on Other Platforms

  • trustpilot – 4.6 stars from 9223 reviews
  • sitejabber – 4.7 stars from 9644 reviews
  • complaintsboard – 2 stars from 233 reviews
  • resellerratings – 4.8 stars from 7631 reviews

1StopBedrooms Pros & Cons

Pros

  • an impressive selection of items that can cover most of your needs (for both indoor and outdoor furniture and accessories);
  • free delivery on most of the products, in-home or White Glove with an assembly;
  • quality furniture, promises durability in use;
  • refundable warranties;
  • different budget segments to satisfy a wider range of shoppers;
  • exceptional customer service;
  • 30-day return window.

Cons

  • some delivery issues are possible (although this might be the responsibility of the shipping companies, not 1StopBedrooms);
  • taxes are not included in the price on the company’s website, which might be a surprise for some shoppers.

1StopBedrooms Discounts & Coupon Codes

Up to 75 % OFF

1StopBedrooms

Up to 75 % OFF + Free Shipping

Get Fall Ready

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Expires Today

1StopBedrooms offers coupon codes for discounts based on the total of one’s order. For instance, with the coupon code “SAVE50”, you can get $50 off on every purchase over $1,499.

There are also coupon codes from some of the manufacturers the company works with. You can check the list of available coupons on the 1StopBedrooms’ website.

There are also regular seasonal and holiday sales.

1StopBedrooms Furniture

  • Living Room: Sectionals, Sofas, Loveseats, Reclining Loveseats, Sleeper Sofas, Recliners, Rockers, Theater Seating, Chairs, Accent Chairs, Chaises, Ottomans, Futons, Sofa Tables, Console Tables, Side Tables,  TV Stands, TV Consoles.
  • Bedroom: Bedroom Sets, Beds, Nightstands, Dressers, Dresser Mirrors, Chests, Bedroom Benches, Bed Frames, Headboards, Armoires, Wardrobes, Bedroom Vanities, Kids Room, Mattresses, Pillows.
  • Dining & Kitchen: Dining Sets, Dining Chairs, Dining Tables, Dining Benches, China Cabinets.
  • Office: Home Office Sets, Office Chairs, Desks, Hutches, Modular Office Furniture.
  • Bar: Home Bar Sets, Bistro and Bar Table Sets, Bar Tables, Pub Tables, Barstools, Wine Racks,Wine Cabinets.
  • Outdoor furniture: Conversation Sets,  Dining Furniture, Tables, Chairs, Sofas, Loveseats, Chaise Loungers, Fireplaces, Benches, Ottomans.

How long does 1StopBedrooms take to ship

Depending on the destination, 1StopBedrooms usually takes around 1-3 business days to deliver (for smaller items). The transit time for large items typically takes around 2-4 weeks. When placing your order, you can pick a suitable delivery time. Keep in mind that you might have to pay for missed delivery appointments. The price is usually $0.75 per pound.

What is 1StopBedrooms return policy?

The company offers the furniture with a 30-day return window. It starts on the day you get your order delivered. If you are unhappy about the item you’ve purchased from 1StopBedrooms (or it has arrived damaged), you can return it for a full refund.

You will need to pay for return shipping, however. There’s also a restocking fee (15% of the item’s original price). The item also has to be in its original packaging. You cannot return the furniture that has already been assembled.
Items marked “Special Order” and “Final Sale” are not eligible for returns.

How much is 1StopBedrooms furniture cost?

  • Bedroom Sets start at $332. There are many items in the Special Price section that come with a good discount. The most expensive bedroom set on the 1StopBedrooms’ website costs $6,300 (and is currently on sale at the time of writing this 1StopBedrooms furniture review).
  • Living Room Sets start at $100 for an ottoman + nesting table combo. Among the lounge chair + ottoman sets, the cheapest one is $310. The most expensive item in the Living Room Sets category is the 4-piece leather set. It costs $17,557.
  • Dining Sets start at $181. The priciest one is the elegant metallic set (4 chairs + one dining table) that costs a little over $11,800.
  • Beds start at $137 for Twin, $196 for Queen, and $213 for King.
  • Sofas start at $144. Reclining sofas start at $616.
  • Chairs start at $91. The most expensive option on the website is the Zero-Gravity massage chair that is sold for $7,500.

Where is 1StopBedrooms located?

The 1StopBedrooms headquarters are located in Brooklyn, NY.

How can I cancel the order from 1StopBedrooms?

To cancel your order, you need to contact 1StopBedrooms through one of the following channels:

  • Phone 877-958-9203 (toll-free)
  • Contact Us form on the company’s website

You can cancel your order from 1StopBedrooms without paying any fees within the first 24 hours after placing the order.

Orders canceled after 24 hours are usually subjected to a 15% restocking fee.

Reviews

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