Joybird vs Interior Define: Which Furniture Store is Right for You?

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Joybird vs Interior Define

Joybird and Interior Define companies offer a wide variety of furniture styles and products, making them a great choice for anyone looking for new furniture.

But how do these two companies compare?

Let’s take a closer look at Joybird vs Interior Define to see how they stack up against each other.

Price

The price difference between Interior Define and Joybird furniture is significant. The lower price limit for Interior Define sofas is twice as high as that of Joybird, at $1,295.

The lower limit for sectionals in both stores is approximately the same, but the most expensive models differ greatly in price. At Interior Define, the price for them reaches $18,750, while at Joybird the highest price for a sectional couch is $6,650.

This suggests that Interior Define’s most expensive models consist of a larger number of sections and are made of more expensive materials. If your budget is limited, then contact Joybird for your furniture needs.

What Do Customers Say About Joybird

Customers seem to be pleased with the quality of Joybird furniture:

“I like my sofa. It’s comfortable for lounging and watching TV, but the deep seat and pillowy cushions made it difficult to sit up and chat with friends. Beautiful soft Merit Dove fabric. This sofa – is a cozy place to curl up and relax.”

There have been some complaints about customer service:

“I waited a bit longer for my Joybird sofa than I would have liked, but the quality of the product is excellent. It’s very comfortable, and looks luxurious. Perfect for movie nights or just relaxing. The customer service could be better, but overall great couch.”

Many customers find the furniture to be beautiful, comfortable, and perfect for their needs. Buyers hope that the company can improve its delivery service to provide a better overall experience.

“Love my Joybird sofa! It’s beautiful, comfortable, and perfect for my big dog. It came completely built with big, comfortable cushions and pillows that were ready to relax on immediately. However, the delivery experience was terrible. I hope the company can do something to improve their delivery service, because it really does reflect poorly on an otherwise terrific product.”

Joybird Shipping

Joybird ships anywhere in the contiguous United States for a flat rate of $199 per order. Delivery times depend on the final destination of your furniture, but are typically 7-14 business days.

All furniture is shipped via FedEx or UPS and tracking information will be provided once your order has shipped.

In-home delivery (also known as white glove delivery) is available for an additional fee of $149 per order.

Curbside delivery (also known as threshold delivery) is available for an additional fee of $99 per order. With curbside delivery, your furniture will be delivered to the closest entrance of your home.

Joybird accepts Visa, Mastercard, Discover, American Express, Paypal, and Joybird gift cards as forms of payment.

Joybird Assembly

If you’re not into the whole do-it-yourself thing, we’ve got you covered there too. For an additional fee, their partner J.B. Hunt will provide in-home assembly of your Joybird furniture. Just select the “Assembly” option when adding your item to cart.

Once your furniture arrives at the delivery hub in your area, you will be contacted to schedule an appointment for assembly. On the day of your appointment, a two-person team will arrive to assemble your furniture and place it in the room of your choice. They will also dispose of all packaging materials.

Joybird Pros & Cons

Pros:

  • Enormous selection of both products and types of furniture
  • Simple set up
    In-home delivery

Cons:

  • Extended time from order to delivery
  • Even basic curbside shipping isn’t free

What Do Customers Say About Interior Define

Some customers are very happy with the quality of furniture offered by Interior Define. They are especially happy with the customer service and the willingness of the company to work with them to make things right:

“The Interior Define couch is an amazing piece of furniture. It’s comfortable, stylish, and well-made. The customer service is outstanding, and they went above and beyond to make sure I was happy with my purchase.”

Customers appreciate the performance fabric as it is resistant to shredding:

“We’re very happy with the couch we bought here. It’s held up really well and still looks great, even though our pets love to use it as a scratching post! Vacuuming regularly and flipping the cushions every few weeks has helped keep it in good condition. We love the performance fabric too – it’s virtually un-shreddable!”

Interior Define Shipping

Interior Define shipping rates are based on the size and weight of your order, as well as the delivery location. Most in-stock items will arrive within 1-2 weeks, while made-to-order items can take up to 22 weeks.

You can choose from several shipping options at checkout, including FedEx delivery, threshold delivery, and white glove delivery. If you are not home at the time of delivery, FedEx will leave your order at your doorstep. If you are not home during the agreed-upon threshold or white glove delivery window, you will be charged a fee of $100.

Storage fees may apply if your order is held at a local distribution center for more than 14 days. In-stock items can be returned within 30 days of delivery for a full refund, while made-to-order items are final sale. Shipping fees are non-refundable.

Interior Define Assembly

Customers have the option to add professional assembly for their purchases at an additional cost. When products are selected with assembly, a team of experts will arrive at the customer’s home or office to do all the heavy lifting.

This includes removing all packaging and garbage, as well as assembling and placing the furniture in the desired location within the home.

Also, the company does provide clear and easy-to-follow instructions for all of its products, so customers should not have too much difficulty putting their furniture together.

Interior Define offers a number of helpful videos on its website that show customers how to assemble various pieces of furniture.

While it may be a bit more work for customers to assemble their own furniture from Interior Define, the process should not be overly complicated or difficult.

Interior Define Pros & Cons

Pros:

  • A wide range of furniture options
  • Quick shipping for in-stock items
  • Reasonable shipping fees
  • Clear instructions included with all products

Cons:

  • Made-to-order furniture can take a long time to ship
  • No free in-home assembly offered by the company

Conclusion

Both companies offer a wide range of furniture options, but Interior Define ships in-stock items more quickly. Additionally, Interior Define provides clear instructions with all products, whereas Joybird does not.

However, one potential downside of Interior Define is that made-to-order furniture can take a long time to ship. Overall, either company would be a good choice for purchasing furniture online.

Joybird

Interior Define

Rating 2.6
2.6/5
Rating 4.2
4.2/5

Made In: US

Made In: China and Vietnam

Free shipping: No

Free shipping: No

Shipping time: 14 days

Shipping time: 1-22 weeks

Warranty: The Limited Lifetime

Warranty: 10 years

Returns period: 90 days

Returns period: 30 days

Sofa prices: $599 – $3,439

Sofa prices: $1,295 – $5,485

Chair prices: $295 – $1,719

Chair prices: $695 – $2,295

Sectional prices: $2,400 – $6,650.

Sectional prices: $1995 – $18,750