Yes. If you’ve made a purchase at Kohl’s and the price drops within 14 days, it’s worth asking for a price adjustment.
Here’s a breakdown of Kohl’s price adjustment policy so you can make the most of any recent purchases.
Kohl’s Price Adjustment Policy:
Timeframe: You can generally request a price adjustment if the item’s price drops within 14 days of your original purchase.
Eligibility:
The item must have been purchased at regular price or on sale at a Kohl’s store or on Kohls.com.
The current sale or regular price of the identical item must be lower than what you paid for it within the 14-day period.
You must have the original, dated sales receipt for the adjustment.
Exclusions:
Clearance Items: Clearance markdowns are generally not eligible for price adjustments.
Kohl’s Cares Merchandise: Items purchased under this program do not qualify.
BOGO Deals: Items purchased as part of a Buy One, Get One (BOGO) promotion, or those currently part of such promotions, are excluded.
Coupon-Ineligible Items: Certain items or brands that are coupon-ineligible cannot receive a price adjustment.
Holiday Pricing: Prices advertised during Thanksgiving week and the week of Cyber Monday are typically excluded from price adjustments.
Additional Coupons: You generally cannot apply additional coupons (such as dollar-off or percentage-off discounts) to a price-adjusted product.
How to Request a Price Adjustment:
In-Store Purchases: To request a price adjustment for an item purchased in-store, visit the customer service desk with your original receipt and the item, though sometimes just the receipt is enough.
Online Purchases: For items bought online, you will need to contact Kohl’s Customer Service. Make sure to have your order number and item details ready when contacting them. You can find their contact information on the Kohl’s website.
Important Notes:
Proof of Price: Be ready to show proof of the lower price. This could be a screenshot of the current Kohls.com price or a local competitor’s ad if you’re requesting a price match (though price adjustments usually apply only to Kohl’s own price drops).
Kohl’s Cash: If you earned Kohl’s Cash on your original purchase, the amount may be affected by a price adjustment, especially if the adjusted price falls below the earning threshold. Similarly, if you used Kohl’s Cash for a purchase and later return it, the Kohl’s Cash used will be returned to you.