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Monos and Away both design luggage with the traveler in mind. From high-quality materials to thoughtful details, both brands create pieces that are designed for an effortless journey.
We compared prices, shipping, and the advantages and disadvantages of Monos and Away, based on customer experiences with these brands.
The price difference between Monos and Away luggage is quite substantial. Monos’ suitcases are generally cheaper than Away’s, with the regular carry-on option starting at $272 compared to Away’s starting price of $295 for a carry-on bag.
The largest suitcase option from Monos is the Hybrid Trunk which is priced at $440 while Away’s most expensive suitcase, their aluminum edition, comes in at $745 – more than double the cost of Monos’ largest option.
Away offers more options for customization and additional features such as a battery pack or pack replacement that can add to the cost. Both stores also offer frequent sales on their luggage making them even more affordable.
What Do Customers Say About Monos?
Customers who have purchased from Monos are typically satisfied with their purchase. Most customers find the products to be reliable, lightweight, and stylish. They also praise Monos for their excellent customer service – which is prompt, helpful, and respectful of warranty promises.
While some buyers find minor issues such as scuffing or difficulty rolling the suitcase, most agree that the positives far outweigh any negatives associated with it.
“Highly recommend Monos products to anyone looking for a reliable, lightweight and stylish luggage. The quality of the product is top-notch and its unique design makes it stand out from other brands on the market. They provide great products, and their customer service is exceptional – they answered all our questions quickly and honored all their warranty promises without exception. We have used this luggage for multiple trips now, and it has held up excellently every time. Def recommend!”
“Monos luggage is a well constructed and thoughtfully designed bag that has made it easier to travel. The downside is that it scuffs easily which affects its appearance if one needs to gate check it. Therefore, I would recommend taking extra care when traveling with this bag or consider buying a protective cover for it. Ultimately, the positives outweigh the negatives and I am happy with my purchase.”
“Their suitcase is too flimsy, doesn’t roll easily, and the interior compartments are too small. Even after three car trips – it was scuffed and damaged. I can only imagine how they will look after flying. This purchase has been an expensive mistake – simply isn’t worth the money!!”
At Monos, customers have several shipping options to choose from depending on their needs and preferences. For those who don’t require a speedy delivery, free standard shipping with a delivery time of 8-12 business days is available. Customers in the contiguous US and Canada will not be charged any import duties for this option.
For those looking for faster delivery times, expedited shipping or express shipping can be chosen with respective delivery times of 4 or 2 business days. International customers may incur additional taxes and duties when selecting these two options.
Thanks to these features, many customers rightly consider this company as one of the best luggage brands available.
Monos Pros & Cons
- High quality and durable materials which will last through multiple trips
- A range of size and color options to choose from
- Climate Neutral Certification for sustainability
- 100-day trial period so customers can return the item if they’re not satisfied
- Lifetime warranty on parts for further peace of mind
- Expensive compared to other brands on the market
- The exterior can scuff easily if not cared for properly
- May incur additional taxes and duties when selecting expedited shipping or express shipping options for international customers.
What Do Customers Say About Away?
Overall, customers are pleased with the purchase of Away bags. Many report that they feel their belongings are secure in these hard shell cases and appreciate the range of colors available to choose from. The included charger pack is very convenient as well. What customers don’t like is the lack of customer service and response time when it comes to dealing with any issues they may have experienced.
“The Away carry-on bag was perfect for my work trip needs; it had enough space to fit all of my items and its wheels made it easy to move around. The hard shell proved to be durable, and also easy to clean when I got a little dirt on it while travelling. The charger pack was helpful too. This carry-on bag is a reliable travel companion. ”
“The perfect combination of style and practicality. Away bag has been a great purchase for me. Bright, vibrant colors are eye-catching and make it easy to find in any busy place. It’s also surprisingly lightweight – which makes it easier to maneuver when taking it on the go. Cool integrated zip out lining!”
“Recently had an extremely unpleasant experience with this company when I tried to purchase one of their products. Not only was the product defective – but their customer service was abysmal. It took multiple emails for me to get a response, and even then it seemed like they hadn’t read my original messages carefully – they didn’t seem to understand or address the issue. And despite numerous attempts to contact them and explain my dissatisfaction, nothing ever happened, no refund or replacement was offered. For what this company charges, I would have expected far better service and more attention given to customers’ needs.”
For anyone looking for a reliable and cost-efficient way to get their Away products, the company offers several shipping options. Through UPS Ground, customers in the contiguous US can enjoy free shipping. Other areas such as Alaska, Hawaii and Puerto Rico may be subject to higher fees($25), with faster($35) and fastest($50) options available at additional costs.
All orders receive a 2-3 business day processing time before leaving the warehouse, though orders placed on weekends or federal holidays will be shipped on the following business day.
Away Pros & Cons
- Durable hard shell provides excellent protection for luggage contents
- Extensive range of colors to choose from
- Convenient integrated battery charger pack allows you to charge devices on the go
- 100-day trial period gives customers peace of mind when it comes to their purchase
- Free shipping available in the contiguous US via UPS Ground and other domestic shipping options available at varying costs.
- Lackluster customer service with slow response times and little willingness or ability to address customer issues adequately.
- Higher shipping fees for Alaska, Hawaii and Puerto Rico.
- May not be suitable for international travel due to weight limitations
- Battery charger pack may be too heavy for some customers
- Expensive prices when compared to other brands with similar features.
Monos Carry-On vs Away Carry-On
Monos carry-on has an unbreakable polycarbonate shell and ultra-sturdy telescopic handle, making it a great choice for travelers who are looking for durability. It also features color-coordinated YKK reverse coil zippers and comes in a variety of colors. The interior is thoughtfully designed with a compression pad and nylon straps to help optimize packing space. 360 whisper-quiet wheels.
The Away carry-on is also made from durable hardshell material, making it ideal for frequent travelers. In addition, this bag has 360 spinner wheels that allow you to glide through airports easily, as well as a hidden laundry bag to keep your dirty clothes separate from the rest of your luggage. Furthermore, it features an ejectable battery that can charge any phone up to 4x, making it the perfect travel companion.
When comparing Monos vs. Away carry-on bags, both offer great features and benefits. The Monos is more durable and offers more color options while the Away has a built-in battery and hidden laundry bag. Ultimately, it comes down to personal preference and intended use when choosing between these two products.
Verdict: Monos vs Away – Which Brand is Worth It?
Both Monos and Away offer excellent quality products for their price points. Monos focuses on providing lightweight, stylish luggage that is perfect for international travel, while Away prioritizes convenience and durability in their carry-on bags. So depending on your preferences, you may find that one brand is better suited to your needs than the other.
If you’re looking for a reliable bag that won’t break the bank, Monos might be worth considering; however if you need something more durable with integrated technology features like a battery charger pack, then Away might be the better option. Whichever brand you choose to go with, make sure it meets all of your requirements before making the purchase. Happy travels!
Made In: Canada
Made In: US
Free shipping: Yes
Free shipping: Yes
Shipping time: 8-12 days
Shipping time: 2-3 days
Warranty: Lifetime Warranty
Warranty: Lifetime Limited Warranty
Returns period: 30 days
Returns period: 100 days
Luggage prices: $272-$440
Luggage prices: $295-$745
Bags prices: $60-$270
Bags prices: $75-$245